Levi Lafferty | Page 6

Customer Service I purchased my car last weekend and I am still very happy about my decision. My dealer, Levi Lafferty was a huge help! He made sure I got the car that I purchased my car last weekend and I am still very happy about my decision. My dealer, Levi Lafferty was a huge help! He made sure I got the car that I wanted and made sure before I left I was squared away with everything that needed to be done. He is very knowledgeable, professional, and courteous. I recommend anyone who is looking to purchase a car to go to Heritage Toyota in Owings Mills and ask for Levi! More

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Amazing customer service! This dealership made buying a brand new car for the first time easy! Our salesman, Levi, was very helpful, answered all of our questions, and made us This dealership made buying a brand new car for the first time easy! Our salesman, Levi, was very helpful, answered all of our questions, and made us a deal we left feeling good about! Unlike other dealerships we felt that they were committed to helping us find what was best for our family no matter how long it took! I definitely recommend this dealership and salesman to anyone looking for a hassle free process. More

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EZ Internet Purchase Bought a car online using USAA's car buying service, which I think is the same as TrueCar. Levi Lafferty worked with us to get the EXACT model, trim, Bought a car online using USAA's car buying service, which I think is the same as TrueCar. Levi Lafferty worked with us to get the EXACT model, trim, color, and options we wanted at an excellent price. We knew exactly what I was paying. No line item shell game and no junk fees. We knew the total price out the door after tax, title, and registration. The transaction was smooth. Went back and forth through email and paid a deposit. He provided the necessary receipts so I can rest assured our contract will be honored. They'll hold the car until we arrive (moving to the area) and can sign and pay the due amount. I was told about complimentary maintenance for 2 years/25,000 miles and free car washes for life. Pretty cool! More

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Very responsive and professional Levi was very helpful by quickly and thoroughly responding to all of my questions. He is very customer service focused. He helped make the process of Levi was very helpful by quickly and thoroughly responding to all of my questions. He is very customer service focused. He helped make the process of selecting and purchasing a new vehicle an easy process. More

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Great Experience We have bought five cars from R&H Toyoto. This experience was just as good. Levi was knowledgeable and personable . He went to great lengths to An We have bought five cars from R&H Toyoto. This experience was just as good. Levi was knowledgeable and personable . He went to great lengths to Anaer all our concerns . But with no pressure. More

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Absolutely wonderful! I would recommend going here! I had the pleasure of working with Levi Lafferty and he made my first time buying a car easy! He answered all my questio I would recommend going here! I had the pleasure of working with Levi Lafferty and he made my first time buying a car easy! He answered all my questions and helped me every step of the way! Love him!! More

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Great Experience The three times I visited R&H, I was greeted warmly and everyone was eager to help. The first two times, because I was not sure of what kind of car I The three times I visited R&H, I was greeted warmly and everyone was eager to help. The first two times, because I was not sure of what kind of car I wanted, I was shown a variety of cars to test drive. All involved were very accommodating and let me explore at my own pace. When I returned a third time on a busy Saturday, I again was greeted immediately and taken to see sales associate Levi Lafferty who was more than eager to please. He went out of his way to make us happy. Also, the financial manager was extremely helpful to us, and was willing to print out a second copy of all paperwork for us. Thanks to everyone else (sorry I forgot their names) who made our car buying experience painless and easy. I would definitely recommend R&H to others. More

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best place with Levi ;) If you are looking for a new car you choose the Right place . Toyota is ,the best place with Levi Lafferty.Just go there and he can help you . If you are looking for a new car you choose the Right place . Toyota is ,the best place with Levi Lafferty.Just go there and he can help you . More

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Best car buying experience ever We purchased our 2016 RAV4 LE AWD from R&H Toyota. The whole process was smooth and fast. Some dealers make you wait forever and later tells you are n We purchased our 2016 RAV4 LE AWD from R&H Toyota. The whole process was smooth and fast. Some dealers make you wait forever and later tells you are not qualified for this promotion. But at R&H its not like that. They will tell you in the beginning. The young sales person Levi was awesome man who went extra mile to get us out of dealership within few hours with our new RAV4 as we had to go to a party. He also did not hold us unnecessarily. He basically listened and did not try to preach us too much. However any questions we had was answered in a respectful manner. Thank you Levi. More

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R&H Toyota--Levi Lafferty I recently purchased a 2016 Camry Hybrid XLE at R&H Toyota with Levi Lafferty. I had a great experience. Levi was courteous, professional, and extre I recently purchased a 2016 Camry Hybrid XLE at R&H Toyota with Levi Lafferty. I had a great experience. Levi was courteous, professional, and extremely effective. Negotiations were very efficient allowing us to find the car we wanted at the price that we could agree to. When I arrived to the dealership, Levi had the vehicle ready and we were out the door fairly quickly, within an 1.5hrs. I definitely would go back to purchase another vehicle from R&H and ask for Levi to oversee the purchase process. More

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