Levi Lafferty | Page 6

buying experience was great! They worked with me on all details, especially in finance and even looked elsewhere with other dealers for the color I liked, Carlos Subido was very a They worked with me on all details, especially in finance and even looked elsewhere with other dealers for the color I liked, Carlos Subido was very attentive to my needs and showed me every detail with regards to my buying experience, I was planning to get a used car but ended up getting a new one! I will definitely come back in the future for my next purchase. Look for Carlos Subido, very nice guy and he knows his stuff! He will look out for you with your needs and will work with you in all aspects to your buying experience. I was in an out of there in a breeze and was very satisfied. I still have to experience their Service Department - I hope it is as good as their Sales. More

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Great experience! We just purchased a Sienna from Heritage Toyota Owings Mills. Each person we worked with was helpful and professional. Blake Zweifel helped us get t We just purchased a Sienna from Heritage Toyota Owings Mills. Each person we worked with was helpful and professional. Blake Zweifel helped us get to the price we were looking for and Rob Steiner helped close the deal and get us on the street at quick as possible. Levi Lafferty was able to get us a good interest rate quckly. We will definitely go back there when we need a new car! More

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Best decision ever! Best decision i ever made!!! Thank you Evon for helping me and making the deal so easy. Everything he said was clear to understand and he had the best Best decision i ever made!!! Thank you Evon for helping me and making the deal so easy. Everything he said was clear to understand and he had the best attiude and energy. Best salesman ever!!! 👌 More

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Professional and Ease Ryan and staff really made this car buying experience very painless and easy. Everyone is friendly and true to the profession. A breath of fresh air Ryan and staff really made this car buying experience very painless and easy. Everyone is friendly and true to the profession. A breath of fresh air in car buying rarely seem . Highly recommend to my friends and family. More

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Great car buying experience Everyone that helped get me a new car was great. I got exactly what I was looking for at a great price. I would definitely come back next time I’m loo Everyone that helped get me a new car was great. I got exactly what I was looking for at a great price. I would definitely come back next time I’m looking for a new car. More

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Great sales experience We worked with Will Brown on the recent purchase of our Highlander. Will was not only professional, knowledgeable but also fun and pleasant to work wi We worked with Will Brown on the recent purchase of our Highlander. Will was not only professional, knowledgeable but also fun and pleasant to work with. I would highly recommend Will to my friends and family! More

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Top notch customer service This was my third Toyota purchased at this location, but first with Heritage (they we're previously R&H). I had an appointment with Teah, and although This was my third Toyota purchased at this location, but first with Heritage (they we're previously R&H). I had an appointment with Teah, and although I arrived early she was able to accommodate me right away. I also had my 2 year old some with me and she was very patient and understanding when I had to divert my attention to him, even playing Disney shows on her phone while I got in touch with my husband to review everything. She listened to my concerns and desires for my new car and she, along with GM Jim, were able to get me exactly what I wanted! Overall, a great sales and trade in experience! More

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Buying experience of Toyota RAV4 We contacted this dealership to get the quotes for new Toyota RAV4. Sales person Teah Wedlock immediately sent us the best quotes. She helped us in ev We contacted this dealership to get the quotes for new Toyota RAV4. Sales person Teah Wedlock immediately sent us the best quotes. She helped us in everyway. She is the best salesperson we have ever seen. More

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Smooth It was a awesome experience right from tne start. Teah was awesome from the 1st call she made to me and right thru the end of the deal. It was a awesome experience right from tne start. Teah was awesome from the 1st call she made to me and right thru the end of the deal. More

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a no nonsense transaction from a dealer who listens ! Toyota was promoting the 2018 Avalon with a $5,000 rebate, so I researched the local dealers extensively for trim, color, and pricing.... if I was goi Toyota was promoting the 2018 Avalon with a $5,000 rebate, so I researched the local dealers extensively for trim, color, and pricing.... if I was going to buy, it had to be a Touring in black. Heritage had what I was looking for, so I made a appointment and met with Will Brown. We had a very pleasant discussion, I showed him the best price from the other dealers, and, after meeting with his manager, he matched the price... and then we talked about a trade-in for my car, which was worked out to my satisfaction in only a few minutes... I'm type A with borderline ADHD, so I definitely appreciated their no nonsense style and that they listened more than they talked. The next day my wife and I went to pick up the car... I spent a few minutes with Will and his team completing the paperwork and then Will spent the next hour with my wife to familiarize her with all the many features, controls, and amenities of the car. We just moved into the area a month ago but I've been a Toyota customer for many years... and I've never had a better buying experience than at Heritage... a big "thank you" to Will, Jason, and Levi ! More

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