Lexi Montero | Page 9

Poor communication. Told cars was ready to be picked up in 5 minutes. Came up an hour later and car was not ready, Service desk took no accountability and put the blame Told cars was ready to be picked up in 5 minutes. Came up an hour later and car was not ready, Service desk took no accountability and put the blame on the mechanic. More

by jessegorczynski Verified Customer Verified Customer

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This dealer ship has helped me out in so many ways. I just want to give a special thank you to Lexi Montone and Dustin for helping me out when I come to this dealership. They are both very kindhearted I just want to give a special thank you to Lexi Montone and Dustin for helping me out when I come to this dealership. They are both very kindhearted and they never hesitate to give a helping hand. Thank you Lexi and Dustin for wonderful service. More

by swolldm Verified Customer Verified Customer

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Everthing was done in a timely manner. Truck works great with no issues. Will continue to have my vehicles serviced at sands. Truck works great with no issues. Will continue to have my vehicles serviced at sands. More

by jebender31 Verified Customer Verified Customer

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My rating has no bearing on Lexi, but on your entire process. Vehicle had a 9am appointment for PMs and oil change. Should've taken about 45 min tops. Nearly 2 hours later I finally got out of the dea process. Vehicle had a 9am appointment for PMs and oil change. Should've taken about 45 min tops. Nearly 2 hours later I finally got out of the dealership. What is the point of an appointment without timeliness? More

by kevin.miller Verified Customer Verified Customer

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Actually Amy was out to lunch when I came to pick up my Jeep. Lexi Montone and Ray helped me. I’m a senior citizen on social security, and my bill was pricy. My back up camera has been a long time problems Jeep. Lexi Montone and Ray helped me. I’m a senior citizen on social security, and my bill was pricy. My back up camera has been a long time problems. Your service department could never find the problem till I brought it in doing the problem. Ray and Lexi did some research and found a discount for me. Every little bit helps. Thank you both.I appreciate your time and effort. More

by violetsimmler Verified Customer Verified Customer

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Sands has the best service and most courteous people. I’m proud to be a customer here. It has been years and hopefully will continue as such. I’m proud to be a customer here. It has been years and hopefully will continue as such. More

by fgsgems Verified Customer Verified Customer

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The service team did a good job. Lexi always informative on questions asked. Appointment scheduling easy online. Lexi always informative on questions asked. Appointment scheduling easy online. More

by Roland Verified Customer Verified Customer

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They did a great job. I received fast service as always from them. I use their service department for all of my vehicles. I received fast service as always from them. I use their service department for all of my vehicles. More

by HEATHER60 Verified Customer Verified Customer

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Very easy to get an appointment compared to some other automotive dealers, and quick service. automotive dealers, and quick service. More

by dmacamaro Verified Customer Verified Customer

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I have never had any problems with this dealership and I’m confident that if there were it would be taken care of. Amy goes out of her way to make sure the job gets done and answers all your questions.. p I’m confident that if there were it would be taken care of. Amy goes out of her way to make sure the job gets done and answers all your questions.. prompt service and attention to detail More

by steelerskevil12 Verified Customer Verified Customer

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