Linda Tague | Page 24

I've been a customer for some time now and every time I need assistance, from the initial phone call to picking up my vehicle, everyone is friendly, efficient and thorough with the service experience. Than need assistance, from the initial phone call to picking up my vehicle, everyone is friendly, efficient and thorough with the service experience. Thank you. More

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Very efficient. Linda Teague has been my service advisor for years. She’s excellent and should be recognized. Also the women at reception in service are also lovely. for years. She’s excellent and should be recognized. Also the women at reception in service are also lovely. More

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Mercedes-Benz of Princeton continues to provide excellent, friendly and professional service. They always make me feel like a valued customer. Our service advisor Linda is a real credit and asset excellent, friendly and professional service. They always make me feel like a valued customer. Our service advisor Linda is a real credit and asset to the dealership. Our experience can only be described as outstanding! More

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Excellence service! I am pleased overall with the level of expertise and rapid pace at which I was attended to. As someone in the customer service industry I appreciated the attention to detail and careful of expertise and rapid pace at which I was attended to. As someone in the customer service industry I appreciated the attention to detail and careful assessment of my needs. This past Saturday Richard helped me locate the radio code I needed and had been looking all over for, truly appreciate. To everyone at the dealership, KEEP UP THE GOOD WORK, I sympathize with you when it comes to challenging customers but this dealership seems to tackle the challenge nicely! Great job More

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Mercedes Benz Princeton always provides the best service, their customer service is superb & their team in Service department is awesome!! Thank you so much for being the best! their customer service is superb & their team in Service department is awesome!! Thank you so much for being the best! More

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Excellent service quickly taken in, service done that day and fast pick up. Also go the loaner car fast and easy. Overall was well done. and fast pick up. Also go the loaner car fast and easy. Overall was well done. More

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Linda at MB of Princeton is a dream. Not only is she delightful to speak to, she knows her Benz’s cold. Call her, she is outstanding!! delightful to speak to, she knows her Benz’s cold. Call her, she is outstanding!! More

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Very good as well as very professional customer service.I have worked with Linda for many years re. service on my 2011 Mercedes.and she always provides outstanding service. I spoke with Jeffery re. some addi have worked with Linda for many years re. service on my 2011 Mercedes.and she always provides outstanding service. I spoke with Jeffery re. some additional work and he provided the info I needed to make a decision on the additional work that was required. More

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While I would like to write a positive review, I can not. I had my 2014 S550 serviced on 10/30. The car had stopped and they said that I needed 2 new batteries and a new starter. I proceeded with the service I had my 2014 S550 serviced on 10/30. The car had stopped and they said that I needed 2 new batteries and a new starter. I proceeded with the service. Exactly 1.5 months later my car stopped stopped again on the NJ turnpike in the late evening as I was headed out of town for the holidays. The car was towed to MB of Princeton. I was told that I the car needed a new engine b/c there were metal particles in it. My service person said that I could get a refurbished engine for at least $27K and that would not include labor. I asked what the other alternatives were and my she aid that they could "dispose" it. Moments later she said I could also trade it in and speak to someone in sales. I thought, "What value would a car have that was apparently 'disposable?" Some time later during my visit, I responded that I may ship it to my family and have them handle it. My service provider responded that it would really be a waste since nothing could be done with the car. I shipped the car. I got it fixed. The issue was that the relay burned out. If a starter goes out, you check the relay as it may need to be replaced as well. Apparently-- based on my bill/labor from October, this was not done. As a result, my life was put at risk on the NJ turnpike. The car is in PERFECT condition. After my first visit at MB Princeton they even said that the car was in great condition to be a 2014. I think they saw my out of state tags and tried to take advantage of me. But I actually lived in Jersey. Further, my immediate family has been loyal MB customers for 40+ years. We know how to take care of our MBs-- apparently much better than the MB of Princeton. This is truly disappointing. I've already shared this with my local MB dealership and plan to file an official complaint. More

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Great customer service and vehicle was wash and vacuum upon returned. Work was completed in a timely manner. Employees were very friendly and respectful. Waiting area was very clean. upon returned. Work was completed in a timely manner. Employees were very friendly and respectful. Waiting area was very clean. More

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