Easy to make an appointment, excellent care of auto,
resolve issues in a timely manner and reasonable cost for work performed.
resolve issues in a timely manner and reasonable cost for work performed.
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by Geekjt
Service Price Transparency
Jan 12, 2024 -
Lia Toyota of Northampton responded
Thank you for telling us all the reasons you appreciate our service team! Your satisfaction means the world to us, so we hope you'll give us a call the next time we may be of service to you. Safe travels until next time!
Lindsay was excellent in terms of communicating the
service I needed and what my warranty included. She also took the time to show me my tires and explained what a poorly aligned car does to them. Tge
service I needed and what my warranty included. She also took the time to show me my tires and explained what a poorly aligned car does to them. Tge service was completed on time.
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by nac
Service Price Transparency
Dec 06, 2023 -
Lia Toyota of Northampton responded
Nac,
Providing quality and efficient service is so important to us here at Lia Toyota of Northampton and we are glad that Lindsay's efforts could meet your satisfaction! We are thrilled to know that she took the time to show you your tires and explained what a poorly aligned car does to them. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Lindsey Heart was excellent.
She was very thorough and communicated very well. It was the best service experience that I have had at Lia Toyota.
She was very thorough and communicated very well. It was the best service experience that I have had at Lia Toyota.
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by Nauset01
Service Price Transparency
Oct 26, 2023 -
Lia Toyota of Northampton responded
Thank you for your positive review! We're pleased you had another great service experience with us, and that Lindsay made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
I appreciate the efficiency and quality of the service
rendered by the Lia employees. Lindsay Heart is a pleasure to work with and really knows her job!!
rendered by the Lia employees. Lindsay Heart is a pleasure to work with and really knows her job!!
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by canonminer
Service Price Transparency
Sep 27, 2023 -
Lia Toyota of Northampton responded
Thanks for your lovely review! We're delighted the value of Lindsay's support and expertise exceeded your expectations at this visit.
We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!
Philip Lombardi has helped me a few time now at Lia
Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealershi
Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealership!
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by Sheilahbolger
Service Price Transparency
Sep 08, 2023 -
Lia Toyota of Northampton responded
Thanks so much, Sheilah! We truly appreciate your business, and we're happy Philip has continued to be a reliable resource for your automotive needs. We wish you the safest of travels until we may be of service to you next time!
David Spafford is one of the reasons I come to Toyota.
He knows how to explain technical problems and solutions, he's smart, fun to talk to, professional, a pleasure to work with.
He knows how to explain technical problems and solutions, he's smart, fun to talk to, professional, a pleasure to work with.
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by aleone
Jul 31, 2023 -
Lia Toyota of Northampton responded
Thanks so much for sharing some fantastic feedback on David! We're so happy he continues to share insight and provide you with pleasant service overall. Please don't hesitate to reach out when David and the Lia Toyota team may assist you again. It's always our pleasure!
Appreciate all the help and it was pleasant experience
getting my car serviced. It was quick and fair priced
getting my car serviced. It was quick and fair priced
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by Kmyoung16
Service Price Transparency
Jul 13, 2023 -
Lia Toyota of Northampton responded
Great! Thank you for stopping by to let us know our team provided you with a convenient and valuable service visit. We certainly look forward to more opportunities to be of service to you, and wish you pleasant travels until your next appointment!
Lia Toyota of Northampton is a great place to do all your
vehicle maintenance and purchasing of a vehicle at. The service Advisors are all so nice and pleasant to work with. On my last visit, Phil Lombardi w
vehicle maintenance and purchasing of a vehicle at. The service Advisors are all so nice and pleasant to work with. On my last visit, Phil Lombardi went over all my needs and provided a clear review of all that was being done. In addition, their prices are competitive, and they have specials that you can take advantage of to save some money.
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by hhvmcr
Service Price Transparency
Jul 11, 2023 -
Lia Toyota of Northampton responded
Thank you for taking a moment to share your 5-star review of Phil in our service department! We sincerely appreciate your continued business as well as your positive feedback that motivates and encourages our amazing team. We wish you pleasant travels until we see you at your next appointment!
Service, particularly by Lindsay Heart, is top notch.
I bought 2 cars here, and return faithfully for service, because it's so reliable and guaranteed...Lindsay, especially, is the consumate pro, even
I bought 2 cars here, and return faithfully for service, because it's so reliable and guaranteed...Lindsay, especially, is the consumate pro, even if she is crazy....but so am I (crazy, lol), so I'm going to keep coming back to this dealership for my car's needs as long as they employ people like the excellent (nutty) Lindsay Heart. 🙂
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by J-9
Service Price Transparency
Jun 20, 2023 -
Lia Toyota of Northampton responded
J-9, thank you for taking the time to share your experience with us. We greatly appreciate your loyalty and your kind words about our service department. Lindsay is indeed a consummate professional who goes above and beyond to ensure customer satisfaction. We are delighted to have her on our team. Thanks for always choosing Lia Toyota!
I made an appointment with Lindsay Heart because I knew
she would provide the best service and recommendations. She explained the problems with my car and the ways to solve them. She is patient and very
she would provide the best service and recommendations. She explained the problems with my car and the ways to solve them. She is patient and very knowledgeable about her job. Lindsay is an asset to the Lia Toyota dealership. Thank you
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by saida
Service Price Transparency
Jun 13, 2023 -
Lia Toyota of Northampton responded
Saida, thank you for taking a moment to recognize Lindsay's unique excellence by honoring her with your 5-star review! Nothing means more to us than your complete satisfaction, and we're glad you've found a dependable resource when it comes to your automotive needs. See you next time!