Lindsay Heart
Lindsay Heart at Lia Toyota of Northampton

Lindsay Heart | Page 2

Service BDC

Lia Toyota of Northampton

280 King Street
Northampton, MA 01060

not yet
rated
30 Reviews
not yet
rated

30 Reviews

Write a Review

30 Reviews of Lindsay Heart

January 30, 2024

Dealership Rating
Employee Rating

Lindsey Heart at Lia Toyota goes above and beyond to accommodate me at every service appointment. More

by Jayce427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Lia Toyota of Northampton responded

Jayce, thank you for recognizing Lindsay's excellence by sharing your positive review! We're certain she'll be honored by your awesome feedback, and we hope you won't hesitate to call the next time she and the Lia Toyota team may serve you.

January 10, 2024

Dealership Rating
Employee Rating

Easy to make an appointment, excellent care of auto, resolve issues in a timely manner and reasonable cost for work performed. More

by Geekjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Lia Toyota of Northampton responded

Thank you for telling us all the reasons you appreciate our service team! Your satisfaction means the world to us, so we hope you'll give us a call the next time we may be of service to you. Safe travels until next time!

December 04, 2023

Dealership Rating
Employee Rating

Lindsay was excellent in terms of communicating the service I needed and what my warranty included. She also took the time to show me my tires and explained what a poorly aligned car does to them. Tge More

by nac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Lia Toyota of Northampton responded

Nac, Providing quality and efficient service is so important to us here at Lia Toyota of Northampton and we are glad that Lindsay's efforts could meet your satisfaction! We are thrilled to know that she took the time to show you your tires and explained what a poorly aligned car does to them. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

October 26, 2023

Dealership Rating
Employee Rating

Lindsey Heart was excellent. She was very thorough and communicated very well. It was the best service experience that I have had at Lia Toyota. More

by Nauset01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Lia Toyota of Northampton responded

Thank you for your positive review! We're pleased you had another great service experience with us, and that Lindsay made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

September 27, 2023

Dealership Rating
Employee Rating

I appreciate the efficiency and quality of the service rendered by the Lia employees. Lindsay Heart is a pleasure to work with and really knows her job!! More

by canonminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Lia Toyota of Northampton responded

Thanks for your lovely review! We're delighted the value of Lindsay's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 07, 2023

Dealership Rating
Employee Rating

Philip Lombardi has helped me a few time now at Lia Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealershi More

by Sheilahbolger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Lombardi

Sep 08, 2023

Lia Toyota of Northampton responded

Thanks so much, Sheilah! We truly appreciate your business, and we're happy Philip has continued to be a reliable resource for your automotive needs. We wish you the safest of travels until we may be of service to you next time!

July 30, 2023

Dealership Rating
Employee Rating

David Spafford is one of the reasons I come to Toyota. He knows how to explain technical problems and solutions, he's smart, fun to talk to, professional, a pleasure to work with. More

by aleone
Recommend Dealer
Yes

Other Employees Tagged: David Spafford

Jul 31, 2023

Lia Toyota of Northampton responded

Thanks so much for sharing some fantastic feedback on David! We're so happy he continues to share insight and provide you with pleasant service overall. Please don't hesitate to reach out when David and the Lia Toyota team may assist you again. It's always our pleasure!

July 13, 2023

Dealership Rating
Employee Rating

Appreciate all the help and it was pleasant experience getting my car serviced. It was quick and fair priced More

by Kmyoung16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Lia Toyota of Northampton responded

Great! Thank you for stopping by to let us know our team provided you with a convenient and valuable service visit. We certainly look forward to more opportunities to be of service to you, and wish you pleasant travels until your next appointment!

July 05, 2023

Dealership Rating
Employee Rating

Lia Toyota of Northampton is a great place to do all your vehicle maintenance and purchasing of a vehicle at. The service Advisors are all so nice and pleasant to work with. On my last visit, Phil Lombardi w More

by hhvmcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ortiz, Caroline Donnelly, Phillip Lombardi , Dominick Finochiaro

Jul 11, 2023

Lia Toyota of Northampton responded

Thank you for taking a moment to share your 5-star review of Phil in our service department! We sincerely appreciate your continued business as well as your positive feedback that motivates and encourages our amazing team. We wish you pleasant travels until we see you at your next appointment!

June 19, 2023

Dealership Rating
Employee Rating

Service, particularly by Lindsay Heart, is top notch. I bought 2 cars here, and return faithfully for service, because it's so reliable and guaranteed...Lindsay, especially, is the consumate pro, even More

by J-9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Lia Toyota of Northampton responded

J-9, thank you for taking the time to share your experience with us. We greatly appreciate your loyalty and your kind words about our service department. Lindsay is indeed a consummate professional who goes above and beyond to ensure customer satisfaction. We are delighted to have her on our team. Thanks for always choosing Lia Toyota!

Dealership Inventory (103 Vehicles)

used 2025 Subaru Crosstrek car, priced at $25,753
2025 Subaru Crosstrek
used
Pure Red exterior
CVT
All-wheel Drive
used 2022 Honda Pilot car, priced at $30,878
2022 Honda Pilot
used
Deep Scarlet Pearl exterior
Automatic
All-wheel Drive
used 2025 Mazda CX-50 car, priced at $26,599
2025 Mazda CX-50
used
Jet Black Mica exterior
Automatic
All-wheel Drive
used 2025 Mazda CX-5 car, priced at $26,699
2025 Mazda CX-5
used
Platinum Quartz Metallic exterior
Automatic
All-wheel Drive
used 2022 Toyota Highlander car, priced at $31,986
2022 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Toyota bZ4X car, priced at $24,676
2023 Toyota bZ4X
used
Wind Chill Pearl w/Black Roof exterior
Automatic
All-wheel Drive