Lindsey Mastroianni | Page 16

Great experience! I have been shopping around for a Volvo and submitted my request to Prestige Volvo. I received a quick response from Lindsey Mastroianni followed by I have been shopping around for a Volvo and submitted my request to Prestige Volvo. I received a quick response from Lindsey Mastroianni followed by a phone call with many detailed questions. Within a day I have received a complete breakdown of the car price with monthly payments, etc. I have bought many cars and I have never seen anything as detailed and straightforward as Lindsey provided to me. After a few more emails regarding my trade in (which they have not seen) we have agreed on the price for my trade in and Volvo price without me stepping into the dealership. We have agreed on the day and time for me to come in, sign papers and pickup my new car. When I came in, all the paperwork was already completed, car was prepped, and car appraisal (confirmation) was done in minutes. Paperwork signing was done in less than 15 minutes out of which 10 minutes was just general chit chat. Most of the time was spent going over all the car features and functionality. As I said before, I have bought many cars in my lifetime but this was by far the easiest and best experience I have had buying a new car. Thank you Lindsey! If you are on the market for a Volvo, I highly recommend getting in touch with Prestige Volvo. More

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Attentive and professional I needed a car immediately following the loss of my car in an accident. So many members of the team stepped up to help me find my new car, and Prestig I needed a car immediately following the loss of my car in an accident. So many members of the team stepped up to help me find my new car, and Prestige offered the best price for a very popular vehicle. They congratulated me on joining the Prestige family after my purchase. Although you hear that phrase from other car dealerships, Prestige employees seem very sincere in their commitment to provide the highest level of service, and they clearly take pride in the quality of their work. I was extremely impressed with every aspect of customer service during my purchase. Thank you all for providing the easiest car purchase experience ever. More

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Hassle Free This was definitely the most hassle free experience I have had to date. No pressure. A large selection of cars to choose from. Lindsey Mastroian This was definitely the most hassle free experience I have had to date. No pressure. A large selection of cars to choose from. Lindsey Mastroianni was extremely knowledgeable about the cars and was very patient with us. I will definitely be back for my next Volvo. More

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Out of State Purchase - Perfect I was looking for a specific color combination (copper/beechwood leather) and found the perfect car at Prestige Volvo. Lindsey got me detailed p I was looking for a specific color combination (copper/beechwood leather) and found the perfect car at Prestige Volvo. Lindsey got me detailed pictures and worked with an inspector I sent to check the car, since I was buying from out-of-state. The car was in perfect condition, when I arrived and exactly how it was represented. The team at Prestige had the paperwork ready and we closed the deal without delay. Very professional and transparent transaction -- and I love my unique new Volvo! More

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What a car buying experience should be like! I wish more dealers were like Prestige. Honest, no pressure, and no sales gimmicks. I was treated with respect and courtesy throughout. They made s I wish more dealers were like Prestige. Honest, no pressure, and no sales gimmicks. I was treated with respect and courtesy throughout. They made sure I got EXACTLY the car I wanted, unlike other dealers who tried to steer me to other vehicles. Lindsey Mastroianni is amazing - she spent a ton of time explaining all of the vehicle's features, answered any questions, etc. All around great experience. More

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My second Volvo My experience with Prestige Volvo was great as always. I had the pleasure of working with Lindsey, she was very efficient and knowledgable. She made m My experience with Prestige Volvo was great as always. I had the pleasure of working with Lindsey, she was very efficient and knowledgable. She made my trading in experience better then I expected. I felt comfortable with her since we were both close to age and females. I would recommend her as well as dealership for anyone who is looking to purchase a Volvo. I'm on my second one and probably will never drive anything other then. Ewa More

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Best car buying experience we have ever had! It was a pleasure to buy a car from Lindsey. Lindsey was so on top of everything! She is so knowledgeable and professional! We were completely comfor It was a pleasure to buy a car from Lindsey. Lindsey was so on top of everything! She is so knowledgeable and professional! We were completely comfortable driving down from Rochester to buy this car and were completely satisfied with the experience! We also appreciated working with Pat. He gave us great information without any pressure, and made the whole experience more fun. A friend of ours in Rochester is considering replacing her Volvo and we recommended she come to Prestige. More

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Sleazy Drove over hr and half each way to find out 2 cars (2013) i was told were there 2 hours before were gone. Then tried to sell us demo (2015) pretending Drove over hr and half each way to find out 2 cars (2013) i was told were there 2 hours before were gone. Then tried to sell us demo (2015) pretending they were giving us a sympatetic deal for their screw up and the internet price of same exact vehicle was LOWER! Sleazy and poor communication from start to finish! More

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Great experience! I recommend this place to anybody that wants a smooth transaction. I found this car online and made an appointment to see the car with Lindsey Mastro I recommend this place to anybody that wants a smooth transaction. I found this car online and made an appointment to see the car with Lindsey Mastroianni. When I came in she had the carfax ready and the car ready for me to test drive. She was very knowledgeable with the Volvo brand and competitive brands too. The finance part was easier than I expected thanks to Pat Masone. I recommend tire and wheel protection to anybody, the price is great and worth buying. Thanks for the great experience guys! More

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One of the BEST buying experiences I've ever had! I started shopping for a new vehicle 3 months before my lease expired on my Mercedes Benz. I had high standards and huge wish list and I shopped many I started shopping for a new vehicle 3 months before my lease expired on my Mercedes Benz. I had high standards and huge wish list and I shopped many dealerships and brands. From the moment I was put in touch with Lindsey at Prestige I knew that she and the dealership she represented was something truly unique. Lindsey kicked off our relationship with a professional video introduction of herself. She then stayed closely in touch with me every step of the way to ensure that all my needs were met. I had a budget and Lindsey went above and beyond to hit the mark. She was communicative and reliable all the while not pushy and aggressive. Every individual I met at Prestige turned out to be top notch. Needless to say, I'd recommend this dealership to anyone. It was one of the best purchasing experiences I have ever had. More

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