88 Reviews of Lisa Kilhefner
January 26, 2026
Pleasant place to get my car serviced. Brilliance Subaru is comfortable and the employees are pleasant and competent. I’ve been going to Brilliance Subaru for over 10 years. The quality Brilliance Subaru is comfortable and the employees are pleasant and competent. I’ve been going to Brilliance Subaru for over 10 years. The quality of their work is exceptional! They’re quite thorough and get the job done right. Brilliance Subaru is the only service center that ever serviced my Subaru’s. The work they do for dogs is heartwarming and appreciated. More
November 12, 2025
Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. All aspects of the service were explained and all service points were addressed. More
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
November 11, 2025
I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. Service department is wonderful! Sales is also! Thank you. More
Other Employees Tagged: Jim DaLuga, Derek Thomas, Adam Mennella, Keith Johnson
November 05, 2025
Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out of the way. More
Other Employees Tagged: Jim DaLuga, Preston Seal, Rich Dencs, Derek Thomas, Adam Mennella
November 04, 2025
Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. here quality,professional,compassionate fabulous all around. More
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella
October 20, 2025
Easy to schedule. Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed serv Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed service after finished. More
October 11, 2025
When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I wa Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I was even shown a shot video of the damaged done. The part was not immediately available but was put on order and I was told the part would arrive by Friday (3 days) and the work would be done immediately. I was given a loaner which I very much appreciated especially seen I didn't have to have some pick me up and I wouldn't be without a vehicle. I happened to see my sales guy, Ed in the waiting room while the techs were determining the problem. We had a pleasant chat with Ed saying how great the service guys and gals were. I now can agree. Everyone was friendly, professional and willing to explain things to me. I believe the quality of the work is very good but I won't know unti I've driven the car a while. Hated to have to have the work done, but couldn't have asked for better service. Thanks to all of you. More
Other Employees Tagged: Rich Dencs, Derek Thomas, Adam Mennella , Ed Troike
October 01, 2025
I appreciate the efficient service, the team is friendly, and the facility is clean. I like the visual-focused printouts. and the facility is clean. I like the visual-focused printouts. More
Other Employees Tagged: Derek Thomas

