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Lisa Leclair
Lisa Leclair at Spitzer Jeep RAM Brook Park

Lisa Leclair

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Lisa Leclair

February 07, 2026

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Employee Rating

Even though the advisor was very nice and professional. ..They charged me$250 just to look at a loose wire that they just reconnected. I asked them to look at the turn signal and they didn't, so when I brou More

by harveyjrdn
Service Price Transparency
Workmanship
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Recommend Dealer
No
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Feb 11, 2026

Spitzer Jeep RAM Brook Park responded

Harvey, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

January 15, 2026

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Very responsive and kind. Helped me get the part needed very fast! Will go back for all service needs. More

by mnorman2
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Workmanship
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Recommend Dealer
Yes
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Jan 15, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 09, 2026

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Great service and Lisa the associate took good care of me and everyone was welcoming and clean restrooms. More

by Manninglarsen
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 09, 2026

Spitzer Jeep RAM Brook Park responded

Thanks for sharing your thoughts about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

January 03, 2026

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The service department was professional explains the service to my Ram Truck kept me posted More

by Sherrie Matteson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2026

Spitzer Jeep RAM Brook Park responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Jeep RAM Brook Park. We look forward to having you as one of our valued customers for many more years to come!

January 01, 2026

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Employee Rating

Lisa Leclair was great. I don't like coming here because it's always a problem, but Lisa turn a bad experience good. More

by larrys1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for Lisa in our service department! We look forward to sharing your compliments with our team. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

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Great dealership so easy to work with! Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kelly, Jim Crail, Crystal Barber, Kim Boutell, Denise Baker, Sean Mangan, Marangelis Fontanez, Ian Tillman, Ariel Albores

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Dec 10, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 28, 2025

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Employee Rating

From booking to completion everyone was attentive nice and courteous. I changed dealerships Ana this was my first experience. I will be coming back for service. And refer people to buy from Spitzero More

by Mfikac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Mangan

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Nov 28, 2025

Spitzer Jeep RAM Brook Park responded

Thanks for sharing about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

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