Lisa Millspaugh | Page 3

Both the dealer and Lisa did a very good job for me. They got me in very soon after I called and I was very pleased with that They got me in very soon after I called and I was very pleased with that More

by ricksfmc Verified Customer Verified Customer

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Left my jeep to have transfer case shift issue fixed. Was called next afternoon , told it was ready. Picked it up that evening, Lisa was not there, nor was the service tech she left in charge of my case. Was called next afternoon , told it was ready. Picked it up that evening, Lisa was not there, nor was the service tech she left in charge of my case. A third agent had my service folder, came with me to my jeep. I attempted to shift the transfer case in his presence, couldn't budge it (same problem I brought it in to fix), had him try. No luck. He called over anther service tech who used to sell jeeps to try. Understand that he is probably half my age and weighs about 100# more than me. He does get it to shift using considerable force, much more than I would or could have used. Then said that it just needs to be shifted frequently to 'loosen up'. At that point, it was apparent that they thought the issue was resolved. I took the vehicle and left. More

by lenbrownod Verified Customer Verified Customer

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Lisa always goes above and beyond for her clients. She is thorough and responsive. This last visit went very well. She is thorough and responsive. This last visit went very well. More

by mssonomeshell Verified Customer Verified Customer

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Great experience, especially dealing with Lisa. Lisa is knowledgeable, friendly and would go out of her way to make sure you have a good experience. Lisa is knowledgeable, friendly and would go out of her way to make sure you have a good experience. More

by davehemisandy Verified Customer Verified Customer

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I have no problem with the dealer ship. Just a lot of problems with the truck spent a lot of money just not a reliable truck. Just a lot of problems with the truck spent a lot of money just not a reliable truck. More

by kaptain63 Verified Customer Verified Customer

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Dog hair all behind the seat and above each visor somehow dog hair all up on the visor as well the console on the sides all had Brown looked like mud all over it.. my work van in service took Lisa 3 days to dog hair all up on the visor as well the console on the sides all had Brown looked like mud all over it.. my work van in service took Lisa 3 days to get back to me did not fix my work van and I lost six vacation days for no reason at all except for poor service ..mud flaps on new truckmissing rivets flopping around in the wind loud!!!!!!!! Don't think I'll be doing business with Cape Coral dogs anymore I am a repeat customer should not have such poor service. More

by RUSHKLOTZ Verified Customer Verified Customer

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Kept Jeep one week for oxygen sensor replacements as check engine light on. Parts didn’t come in timely. Also fixed switch on driver window. Paid almost $1,900. I don’t drive far and 2 days after got ca check engine light on. Parts didn’t come in timely. Also fixed switch on driver window. Paid almost $1,900. I don’t drive far and 2 days after got car back at 36,944 miles check engine light came back on. So disgusted haven’t even notified dealership yet as not paying any more $ More

by nancy.mc1 Verified Customer Verified Customer

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Once someone for the service department recognize that you have come for service, the process from start to finish is good. you have come for service, the process from start to finish is good. More

by mtmc1st Verified Customer Verified Customer

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She went above and beyond to help me. She will be the ONLY REASON I will purchase a car there. The ONLY reason!! She is very special and I hope she is recognized for her outstanding work She will be the ONLY REASON I will purchase a car there. The ONLY reason!! She is very special and I hope she is recognized for her outstanding work she has done for myself. If I owned a company, I would hire her so fast and pay her double what she is getting now!!!! More

by DNEPARKS Verified Customer Verified Customer

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Very disappointing . My truck has been in your garage for 2 weeks . After the first week I was told it was fixed after a test drive . I drove it home and the ac was blowi My truck has been in your garage for 2 weeks . After the first week I was told it was fixed after a test drive . I drove it home and the ac was blowing hot. Then I was told last Thursday that it should be done Saturday . Monday came and I was told Thursday . Today is Friday and no one has contacted me . I was going to trade my jeep lease with you guys at the end of the month because it's up, but I'm going back to Ford. More

by MCHEIDIG Verified Customer Verified Customer

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