Lisa has served Merchants as a Sales Representative since 2008, but has worked in the Automotive Industry for a total of 15 years. Lisa's extensive background as a Sales Representative and past Sales Manager gives her the knowledge and customer service skills to make your next purchase experience a positive one. Highly dedicated to exceeding her customers' wants and needs, Lisa strives to create loyal and satisfied customers. Motto: Dedication to customer satisfaction.
Read moreDealership Experience
15 yrs, 9 mos
133 Reviews
Write a Review133 Reviews of Lisa Petrucelli
August 18, 2018
Amazing performance I had a difficult situation to solve about my old F-150 They did an amazing job, to help me solve that problem...dilligent, sharp I highly recomend I had a difficult situation to solve about my old F-150 They did an amazing job, to help me solve that problem...dilligent, sharp I highly recomend this dealership and its staff in finance and sales More
Other Employees Tagged: The gentlemen that managed the financing
August 07, 2018
Wow...just WOW!!!! Amazing experience. Worked with Brittney, Eleni and Lisa and I couldn't be happier!!! I made a 4 hour drive from NY and it was well worth it. I worked Amazing experience. Worked with Brittney, Eleni and Lisa and I couldn't be happier!!! I made a 4 hour drive from NY and it was well worth it. I worked most of the deal via phone, email and text and despite my less than stellar credit I was able to get an amazing car! The paperwork was ready to go when I made the trip over and the whole process went so smoothly. The car is amazing. The service was amazing. This dealership is amazing! I test drove two Cherokees and both were beautiful and in like new condition. I was so impressed with this dealership. The 4 hour ride home was so much more enjoyable while driving my new (used) Jeep Cherokee Limited! I just wish I lived closer so I could take advantage of the free car washes! I'll definitely be back. Thanks so much!!! 5 stars all the way! More
Other Employees Tagged: Brittney, Eleni
June 27, 2018
Would go back a hundred times I would recommend this dealership to anyone I had an absolutely amazing experience everyone was helpful and did whatever they could to make sure i wal I would recommend this dealership to anyone I had an absolutely amazing experience everyone was helpful and did whatever they could to make sure i walked out of there with my car 10000 gold stars for Merchants Auto thank you guys for everything More
April 27, 2018
Less stressed The sales person Lisa petrucelli was is very relaxed about everything she will not pressure you into anything she will always give you time to think a The sales person Lisa petrucelli was is very relaxed about everything she will not pressure you into anything she will always give you time to think and if one car is to much she goes above everything and gets you into something and if you need more time she will say come back when you are ready. But everyone there will do there best to get you into something that you will like/love I would recommend merchants to anyone there you don't feel pressured into buying something. More
Other Employees Tagged: Steve Coimbria
April 26, 2018
Easy and smooth transaction! Excellent experience! Lisa Petrucelli, my saleswoman, was amazing from the start. We started communicating via online chat and in less than an hour I was already approved f Lisa Petrucelli, my saleswoman, was amazing from the start. We started communicating via online chat and in less than an hour I was already approved for financing and my car was waiting for me at the dealership. Very easy and smooth transaction. They never rush through the paperwork, carefully explaining every detail on the forms you are signing. Finance manager Steve was fantastic. He took the time to explain everything to me about my loan, gap insurance and extended warranty. I love this dealership. I will recommend them to all my family and friends,especially Lisa Petrucelli, no pressure sales woman that goes above and beyond for her clients. Thank you! Very satisfied customer Michelle Bedard More
Other Employees Tagged: Merchants Service Center , Steve Coimbria
February 03, 2018
Surprised Before going to Merchants, I had heard the commercials and was expecting lots of sales pressure and your typical used car dealership. I was very surp Before going to Merchants, I had heard the commercials and was expecting lots of sales pressure and your typical used car dealership. I was very surprised that they didn't make me feel pressured at all. I told the salesperson, Lisa, my budget and that I wasn't really sure if I wanted an SUV or a car. She showed me a lot of different options until I was able to determine which was best for me. I didn't feel rushed into a decision and I felt like she was really listening to me and not just trying to make a sale. When it came time to work with Gordon on the financing, he was very patient and understanding. It's not easy having to buy a vehicle when you weren't planning on it (our previous vehicle suddenly broke down and was not worth repairing). I would highly recommend this dealership. The staff is very down to earth and most of the salespeople have been with the company for years. I think low employee turn around says a lot about a company and how they treat their employees. More
Other Employees Tagged: Gordon Lewis
December 18, 2017
HUGE THANK YOU TO LISA Merchants is the best LISA is the best my wife loves the car we got 2016 Kia Sorrento I would recommend Merchants to everyone I know best Merchants is the best LISA is the best my wife loves the car we got 2016 Kia Sorrento I would recommend Merchants to everyone I know best More
Other Employees Tagged: Gordon Lewis
October 25, 2017
Happy customer Lisa was very pleasant and very helpful in getting me the right car for my needs. I definitely would recommend her to anyone! Thank you! Lisa was very pleasant and very helpful in getting me the right car for my needs. I definitely would recommend her to anyone! Thank you! More
Other Employees Tagged: Steve Coimbria
October 16, 2017
Excellent dealership I purchased my first vehicle from merchants and was very pleased with the dealership and the sales person Lisa Petrucelli the place was friendly I wou I purchased my first vehicle from merchants and was very pleased with the dealership and the sales person Lisa Petrucelli the place was friendly I would recommend merchants in Hookset NH to any of my friends and will go back there again to buy another vehicle I am very happy with my 2016 jeep compass More
Other Employees Tagged: Scott Chavanelle , Steve Coimbria, Marcus Luce, Eli Ruiz, Robin David,
September 11, 2017
Buying a new car Lisa was fantastic! Not at all pushy. Took her time with us as we weren't 100% sure what we wanted. Super nice and we will ask for her with all future Lisa was fantastic! Not at all pushy. Took her time with us as we weren't 100% sure what we wanted. Super nice and we will ask for her with all future purchases. A real asset to the company. Gordon was great. More
Other Employees Tagged: Gordon Lewis