Lisa Rice | Page 58
Customer Service Manager
Stingray Chevrolet
2002 N Frontage Rd
Plant City, FL 33563
Dealership Experience
11 yrs, 5 mos
Industry Experience
11 yrs, 5 mos
Languages Spoken
English
607 Reviews
Write a Review607 Reviews of Lisa Rice
October 27, 2018
Service They kept the truck until it was fixed. So far working great. Had to ask but they put gas in and washed truck. Thank you. They kept the truck until it was fixed. So far working great. Had to ask but they put gas in and washed truck. Thank you. More
Other Employees Tagged: Ricky M
October 26, 2018
Poor Service Appointment for oil change was at 9: 15 A.M. I waited 1 and 1/2 hours to be seen. Then someone overfilled my oil and when I came home it leaked on my Appointment for oil change was at 9: 15 A.M. I waited 1 and 1/2 hours to be seen. Then someone overfilled my oil and when I came home it leaked on my driveway which was not appreciated. More
Other Employees Tagged: Bruno Onetti, Alacia Stancil, They did not introduce themselves so I don't know which one I worked with.
October 24, 2018
Excellent service experience They had an appointment available to meet our schedule. They are Friendly and very prompt. It is easy to check in and out. Great waiting area too They had an appointment available to meet our schedule. They are Friendly and very prompt. It is easy to check in and out. Great waiting area too. More
Other Employees Tagged: Alacia Stancil
October 24, 2018
oil change I recently purchased my car and was told the first couple of oils changes would be taken care of just make an appointment. So I had an appointment a I recently purchased my car and was told the first couple of oils changes would be taken care of just make an appointment. So I had an appointment a couple of weeks in advance and I get there the I’m told there is like a 3 hour wait. I got the oil change but I could t get the full service which includes the tires rotated as I could not wait 3 to 4 hours on a sat morning. Had I known this information I could of had someone drop me off. The lack of information provided by yal is not helpful at all. More
Other Employees Tagged: Dave Mitchell
October 18, 2018
Terrible experience Made appointment for minor work. Was not told truck would be kept for days! Loaner vehicle was not a truck. Loaner vehicle was not full of gas but I Made appointment for minor work. Was not told truck would be kept for days! Loaner vehicle was not a truck. Loaner vehicle was not full of gas but I was instructed to return full of gas When truck was returned tools were missing from floor of back seat. I was told by two different stingray managers that tools were never there and I was a liar. Guess my next vehicle which is less than a year away won’t be purchased from stingray Chevy. Too bad. I liked the sales guys. More
Other Employees Tagged: John Whaley , Justin Lawson
October 18, 2018
Wonderful company Everybody is very friendly and helpful. They always have somebody to answer any questions and make the process very easy and I love that they follow u Everybody is very friendly and helpful. They always have somebody to answer any questions and make the process very easy and I love that they follow up after a service. More
Other Employees Tagged: Fermin Rodriguez, Justin Culpepper , Alacia Stancil
October 18, 2018
Always Awesome Customer Service Joe Platt is so very polite, attentive and keeps me posted on the service taking place on my vehicle. He always has my best interest involved with any Joe Platt is so very polite, attentive and keeps me posted on the service taking place on my vehicle. He always has my best interest involved with any problems they may find. I can honestly say Stringray is the best dealership and service department I have dealt with and my 38 years of owning a car. More
Other Employees Tagged: Joe Platt
October 18, 2018
3 hours and $72 later I had an appointment and had to wait three hours with a three year old toddler for an oil change and a tire rotation. When we bought the vehicle we we I had an appointment and had to wait three hours with a three year old toddler for an oil change and a tire rotation. When we bought the vehicle we were told the oil changes for the first year were free and we were charged $72 for an oil change, tire rotation and windshield wipers. Just reiceived a coupon in the mail for $10 off the oil change after I was already there. I do not think we will be back. More
Other Employees Tagged: Deb Gill
October 17, 2018
Horrible experience I made an appointment to bring my 2017 duramax in for multiple issues all should be covered under warranty as I only have 25,000 miles. My truck sat I made an appointment to bring my 2017 duramax in for multiple issues all should be covered under warranty as I only have 25,000 miles. My truck sat at the shop for over a week before anyone looked at it. Then it took 15 days to get it back only to have 2 items fixed and they charged me to balance my tires. All of the other major issues were just swept under the rug and they couldn't find any issues. I will never bring my truck here again and I will not recommend anyone here. More
October 12, 2018
I was in and out very quickly I got in for service very quickly after a call to set up an appointment. Oil change and tire rotation was completed and I was on the phone road again. I got in for service very quickly after a call to set up an appointment. Oil change and tire rotation was completed and I was on the phone road again. Service representative was very nice and helpful. More