Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Liz Frohling
Liz Frohling at Ray Chevrolet

Liz Frohling

Service Manager

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.6
196 Reviews
4.6

196 Reviews

Write a Review

196 Reviews of Liz Frohling

December 01, 2025

Dealership Rating
Employee Rating

This is an outstanding dealership that I have Bennett’s a patron of for many years. More

by GSCERBICKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski, TJ Burke, Ray Scarpelli III

Report | Print
Dec 01, 2025

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 ray3@rays-cars.com

November 29, 2025

Dealership Rating
Employee Rating

The communication is excellent. I was always aware of the repairs that were needed and how long it would take to accomplish them. More

by dave.prigge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, TJ Burke

Report | Print
Nov 29, 2025

Ray Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 ray3@rays-cars.com

November 21, 2025

Dealership Rating
Employee Rating

Liz and Louie are the BEST! !! I have been serviced by them for over 20 years and like I said they are the best. More

by TOM_MROZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera

Report | Print
Nov 21, 2025

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

October 31, 2025

Dealership Rating
Employee Rating

the Ray Chevrolet service team made it happen. my issue taken care of and resolved. More

by PETER@VANVALIN.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, TJ Burke

Report | Print
Oct 31, 2025

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 ray3@rays-cars.com

October 30, 2025

Dealership Rating
Employee Rating

Car is back in service for the second time in a week due to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile afte More

by STARFIRE1284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke

Report | Print
Oct 30, 2025

Ray Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 ray3@rays-cars.com

October 04, 2025

Dealership Rating
Employee Rating

Always great service. Totally trust.Raym. highly recommend them. Employees are courteous and very attentive to my needs. More

by jfitzgerald1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller

Report | Print
Oct 04, 2025

Ray Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 ray3@rays-cars.com

September 11, 2025

Dealership Rating
Employee Rating

Wanted to speak to Sevice Manager Liz to discuss my recent visit. Left 2 voicemails and 1 message with a peer. She still has not returned a call. More

by DMPULASKI13
Recommend Dealer
No

Other Employees Tagged: Kyle Miller

Report | Print
Sep 14, 2025

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see to hear about the lack of communication on our part. Would you mind reaching out to our General Manager so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

September 06, 2025

Dealership Rating
Employee Rating

Always a great experience at Ray! They are professional and curious at all times. Highly recommend Ray Chevrolet! More

by Mark Gomulka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera

Report | Print
Sep 06, 2025

Ray Chevrolet responded

Thanks for sharing about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 30, 2025

Dealership Rating
Employee Rating

They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke

Report | Print
Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 27, 2025

Dealership Rating
Employee Rating

Well luisi had problem with my truck took back on tue . and guess cooking for Employees is more important then taking care of your Customers so one other guys help me but got go back to ray hopefully probl More

by younycorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

Report | Print
Aug 27, 2025

Ray Chevrolet responded

We're sorry to hear that you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

1
2
...
20

Dealership Inventory (400 Vehicles)

new 2026 Chevrolet Corvette car, priced at $96,225
2026 Chevrolet Corvette
new
Rip Tide Blue exterior
Automatic
Rear-wheel Drive
$96,225
View Details
new 2025 Chevrolet Silverado 3500 car, priced at $72,026
2025 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Four-wheel Drive
$72,026
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $49,413
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$49,413
View Details
used 2021 Chevrolet Tahoe car, priced at $40,988
2021 Chevrolet Tahoe
used
Summit White exterior
Automatic
Four-wheel Drive
$40,988
View Details
used 2024 Chevrolet Silverado 1500 car, priced at $36,622
2024 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$36,622
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $48,440
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$48,440
View Details
View All Inventory