Liz Rincon

Service started on time. Loaner was ready when I arrived. As always, my service advisor, Liz Rincon, was thoughtful, attentive, and empathetic. She is a "gem". Loaner was ready when I arrived. As always, my service advisor, Liz Rincon, was thoughtful, attentive, and empathetic. She is a "gem". More

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Brought our GLE in for its 3 year Service. Took advantage of MBoTW's Shuttle Service - appreciated the convenience of that. Liz R and team provide excellent service - they are consistently p Took advantage of MBoTW's Shuttle Service - appreciated the convenience of that. Liz R and team provide excellent service - they are consistently personable, professional and prompt. Thanks, Steve More

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Exceptional service. Liz was great to work with. My courtesy shuttle driver, Bebe, was very entertaining. Best dealership in Houston area. Liz was great to work with. My courtesy shuttle driver, Bebe, was very entertaining. Best dealership in Houston area. More

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Everyone on the staff is gracious and helpful. From the minute you drive into the service bay, you know you will receive a high level of customer service and highly competent technical work. From the minute you drive into the service bay, you know you will receive a high level of customer service and highly competent technical work. More

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Great same day Maintenance Service by Liz Rincon and the Techs - in addition, a rotating noise was diagnosed as a faulty belt tensioner, parts were in stock, repairs made and I had my amazing SL63R back bef Techs - in addition, a rotating noise was diagnosed as a faulty belt tensioner, parts were in stock, repairs made and I had my amazing SL63R back before Rush Hour traffic - Thanks and well done More

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I did not purchase my 2022 GLE53c4 from MBOTW however, it’s the only dealership that I’ve taken it to be serviced. I will never go anywhere else. My Service Advisor Liz Rincon gets a 10 out of 10. it’s the only dealership that I’ve taken it to be serviced. I will never go anywhere else. My Service Advisor Liz Rincon gets a 10 out of 10. More

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We always have great service at this dealership, from the intake team, to the service techs. We appreciate the good service and knowing our car is always in good hands here. intake team, to the service techs. We appreciate the good service and knowing our car is always in good hands here. More

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I love that everyone always takes care of me. Liz is the BEST! She is kind and makes everyone feel like you are the only person she has to take care of. I love that I'm kept up to date on what Liz is the BEST! She is kind and makes everyone feel like you are the only person she has to take care of. I love that I'm kept up to date on what's going on and what needs to be done. I love that everyone is so nice. From the person that greets me, to Liz, to the person in parts, the person at the snack area. Everyone! More

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My wife and I have been customers of Mercedes Benz The Woodlands since 2018. I recently worked with Martin Korn to upgrade my car to another Mercedes. Great experience. Also, Liz and Aiden do a great j Woodlands since 2018. I recently worked with Martin Korn to upgrade my car to another Mercedes. Great experience. Also, Liz and Aiden do a great job working with us on any warranty items or maintenance of our cars. Overall, we are very pleased with the dealership and highly recommend it to others. More

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As always, Steven is polite, professional, clearly discusses any issues I may have with my car, and ensures it is exceptionally maintained. discusses any issues I may have with my car, and ensures it is exceptionally maintained. More

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