Paula Alpha

I love my car. This experience was amazing. Everyone in finance but especially Katherine. Katherine was patient and still had time to show me how the car works. Big This experience was amazing. Everyone in finance but especially Katherine. Katherine was patient and still had time to show me how the car works. Big hug! Thanks sooo much. This is how car buying should be. you made it easy. More

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Trent is a great rep for the dealership. He is on the ball. Great customer service He is on the ball. Great customer service More

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Great from start to finish of the process. Very professional and helpful. Made my visit worth the drive. #Positivevibes Very professional and helpful. Made my visit worth the drive. #Positivevibes More

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Fezan listened to my needs and preferences, did not try to up-sell me, explained everything in terms I could easilty understand and showed me the vehicles that would work best for my circumstances. The ce to up-sell me, explained everything in terms I could easilty understand and showed me the vehicles that would work best for my circumstances. The certified, pre-owned vehicle he recommended as the one he thought was best for me, is perfect for what I need, He is a very nice, easy to work with individual and I would recommend him to anyone looking to buy a vehicle at MBOTW. More

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Great service, prompt and professional. I keep coming back as buying process is smooth and quality is excellent I keep coming back as buying process is smooth and quality is excellent More

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Amazing! !! I met Fezan 3 months ago! I wasn’t ready to buy but I saved his business card and told him when I would be ready to buy my car I will going to con !! I met Fezan 3 months ago! I wasn’t ready to buy but I saved his business card and told him when I would be ready to buy my car I will going to contact him because he was a really good advisor! I contacted him a week ago, he found a car for me and today we closed the deal! I’m very happy with him and his manager Mr. Johnson and the financial manager Paula Alpha! Thanks again!!! More

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Arrived at the dealership today with my wife to purchase her a car. Expected a very long and laborious process...as usual. To our surprise, that was not the case. We had an exceptional experience with no wa her a car. Expected a very long and laborious process...as usual. To our surprise, that was not the case. We had an exceptional experience with no wasted time. Our sales agent listened to our request (two different models) and gave my wife a test drive in each. See picked one. The agent issued a written quote. We agreed. From arrival to leaving with her new car was a period of 2.5 hours. Great dealership, great sales staff, great finance staff. I made a point to stop by the general sales manager and the sales manager to compliment our sales agent's professionalism and courtesy. Fantastic transaction. More

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Great customer service and outstanding salesman Trinidad Rodriguez. Very much appreciated. Thanks Mercedes-Benz of the Woodlands!!! Rodriguez. Very much appreciated. Thanks Mercedes-Benz of the Woodlands!!! More

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Dealing with this dealership was such a great experience. Luis delivered 5 star service and listened to what we wanted. We will definitely be back in the future. Luis delivered 5 star service and listened to what we wanted. We will definitely be back in the future. More

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Kudos to Xavier our Sales representative and to Mike our sales Manager. Together they made our purchase a very pleasant experience. We will surely recommend and will visit again to update our other vehicle sales Manager. Together they made our purchase a very pleasant experience. We will surely recommend and will visit again to update our other vehicle soon. More

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