Liz Rincon | Page 29

Amazing service as always. The entire service department is extremely professional and very helpful every time I bring my car in for scheduled service. Thank you for caring about your customers. is extremely professional and very helpful every time I bring my car in for scheduled service. Thank you for caring about your customers. More

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Went in to have my state inspection and also schedule the annual maintenance. Was able to do that without having made an appointment. As usual staff was extremely helpful and friendly. The waiting facilit annual maintenance. Was able to do that without having made an appointment. As usual staff was extremely helpful and friendly. The waiting facilities are very nice as are the amenities that are offered. Highly professional advisor with whom I have had a long term relationship. Best dealership I have ever gone to, whether for purchase of a car or service. More

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MBOTW is one of the best dealerships around. They are true masters of customer service and make you feel welcomed. I’m proud to own a Mercedes because MBOTW makes me feel part of their family. true masters of customer service and make you feel welcomed. I’m proud to own a Mercedes because MBOTW makes me feel part of their family. More

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-Excellent customer service-Always on time-Friendly -Excellent customer service -Always on time -Friendly staff at the reception of the vehicle as well as inside the facilities. -Great experience at -Excellent customer service -Always on time -Friendly staff at the reception of the vehicle as well as inside the facilities. -Great experience at the Woodlands facility More

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Outstanding service. Brought our '19 GLC 300 4matic in for standard B (30K) service. On check in I expressed concern with the rear suspension (performance and and noise not to "spec"). The service mgr t for standard B (30K) service. On check in I expressed concern with the rear suspension (performance and and noise not to "spec"). The service mgr test drove the vehicle, put it on the chassis test stand and confirmed the issue. Both rear shocks and mounting hardware were replaced under warranty. Our service advisor Liz kept us appraised of the findings and the status of the repair work. The service technician test drove the vehicle again after the work was completed to ensure this resolved both the performance and noise issues. The car was returned washed and cleaned. Car feels great now. Thanks MBOTW for addressing this issue promptly and professionally. More

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Liz was very helpful. She is also very knowledgeable and has a great attitude. All the employees I interacted with were very professional. Very satisfied. has a great attitude. All the employees I interacted with were very professional. Very satisfied. More

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Excellence is hard to come by but this dealership is consistently service oriented. I recommend Woodlands M.B. To my friends frequently! 5 out of 5 consistently service oriented. I recommend Woodlands M.B. To my friends frequently! 5 out of 5 More

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Recently moved to area and needed vehicle worked on. Excellent customer service, prompt vehicle return when had car serviced for routine maintenance and beautiful Service Center layout. Excellent customer service, prompt vehicle return when had car serviced for routine maintenance and beautiful Service Center layout. More

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Terrific service. Makes me glad I bought a Mercedes, from them. Service quality (including the car valet service) is always on point. They keep me updated on potential service areas and we discuss the sched them. Service quality (including the car valet service) is always on point. They keep me updated on potential service areas and we discuss the schedule for when we'll change them out. More

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I have been going to this service department for about 3 years now. I have always had a good experience. They do their best to make sure my car is completely right the first time. years now. I have always had a good experience. They do their best to make sure my car is completely right the first time. More

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