Liz Rincon | Page 39

The Best in Class service ever All perfect... the best experience really. I love my MB and love every time I go to the dealer. All employees are so nice and professional...it is an All perfect... the best experience really. I love my MB and love every time I go to the dealer. All employees are so nice and professional...it is an exceptional experience. Hope will continue like this... More

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Excellent overall experience I had my first service of my 2014 c250 done at the dealership. Everyone at the dealership was so professional with a family touch and made us feel ver I had my first service of my 2014 c250 done at the dealership. Everyone at the dealership was so professional with a family touch and made us feel very comfortable. Most importantly, the service was done perfectly! More

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FREE Pit Stop Inspection Had coupon from another dealership for a free pit stop inspection. I only have 5,000 miles on my new C300 so I thought I would see if Mercedes-Benz o Had coupon from another dealership for a free pit stop inspection. I only have 5,000 miles on my new C300 so I thought I would see if Mercedes-Benz of the Woodlands would honor this, since this dealership is closer to my home. They not only honored it, but did the inspection immediately. They also did an incredible job in washing the car (I did not ask for this nor was it included in the coupon). Even vacuumed the trunk. Beautiful facility also. More

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First class service Outstanding dealership. Brought in my GLK350 for 20,000 mile service. Nice indoor reception for the car. Knowledgable service advisor. Great loung Outstanding dealership. Brought in my GLK350 for 20,000 mile service. Nice indoor reception for the car. Knowledgable service advisor. Great lounge with drinks and snacks. Choice of loaner car or personalized shuttle. Bright clean facility. Could not recommend it higher. Actually came back and bought a car from this dealership also. More

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Professional and courteous service staff Very impressive service facility. They were able to troubleshoot the issue right away and fixed the problem. I felt that I was with trust worthy and Very impressive service facility. They were able to troubleshoot the issue right away and fixed the problem. I felt that I was with trust worthy and knowledgeable staffs from the time I entered which is one of the most important features I look for with any car services. More

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Premium Service The dealership provides excellent service, whether you want to wait for the car or they will get you into a loaner and out of the door in no time. All The dealership provides excellent service, whether you want to wait for the car or they will get you into a loaner and out of the door in no time. All of the service personnel are knowledgeable and are proud of their dealership, they like to show you round. I particularly like the workshop are where the mechanics work on the cars, the floor is clean, the latest tools are available and the area is air conditioned which provides them with an excellent working environment. More

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Service on a warranty This was the most professional, efficient and enjoyable service experience I have ever had. Liz was very professional, informative and helpful. Liz ca This was the most professional, efficient and enjoyable service experience I have ever had. Liz was very professional, informative and helpful. Liz called me with updates as they came in. More

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Customer Service First time we made an appointment to get our C-250 serviced. Met with Liz Rincon who did a fabulous job. Facility was beautiful, people were fr First time we made an appointment to get our C-250 serviced. Met with Liz Rincon who did a fabulous job. Facility was beautiful, people were friendly and the service better than I have received at any dealership. Quite happy we have a new dealership in the area that is first class. More

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Customer Service the way it should be! State of the art facility! Everyone was so friendly. So many amenities. Great how you can actually view the cars being worked on. Very timely in t State of the art facility! Everyone was so friendly. So many amenities. Great how you can actually view the cars being worked on. Very timely in their service. Our Service Agent, Mike Lange, is perfect in his position. Also, we have dealt with Liz Rincon who is just as wonderful as Mike. So VERY pleased we have our new Mercedes Dealership in The Woodlands! More

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Above and beyond my expectations. I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed. I went back and forth for 3 consecutive days and I for frustrated so I went to the next door dealership and for us a Truck. Mercedes-Benz of the Woodlands changed that experience into an unforgettable wonderful experience. They were very helpful and attentive. They listened and tried their very best to provide me the best service I could ever get. They made me feel like a million dollar customer even though I am just an ordinary individual that trying to get a vehicle. That makes a lot of difference and I will highly recommend Mercedes-Benz of the Woodlands to everyone. More

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