Marcos Morales was our sales associate and it was the perfect experience! He was diligent to find the perfect car to meet our expectations. He was patient with our questions, concerns and helped us understand the difference in features and comparing models. It was actually an enjoyable experience. The dealership as a whole is professionally staffed, immaculate, clean and a comfortable environment. Financing was quick and easy. Nellie provided the instructional presentation for the car it was perfectly performed and she even sent follow up videos as well which are tastefully produced by Mercedes. Car buying is generally the worst experience... but not the case here!
"We will return for more"
Marcos always goes beyond to help us find the perfect match for what we are looking for. He will follow up without becoming annoying to make sure we don't miss out on opportunities.
We will undoubtedly keep coming back to get his professional service and support.
Arturo in finance is very thorough and does not rest until finding us the financial support we require to make our purchases and leases smooth and clear.
I had the opportunity of working with Bill Lynch, Arturo Gutierrez and Mike Lilley. They were all extremely professional and knowledgeable, making my exchange of vehicles an extremely simple and fulfilling experience in every way. This is absolutely the ONLY place to go!! Thank you again gentlemen
"Manny Hiotis was an excellent salesperson. Manny made..."
Manny Hiotis was an excellent salesperson. Manny made the process very smooth and closed the transaction quickly.
I would recommend him as a salesperson to work with when shopping for a car.
Amazing experience during the purchase of Used 2018 Audi. Fezan Uddin was thorough and professional during the whole purchase process. I would highly recommend him and this dealership.
"Just had a great experience"
- Logan H.
Just had a great experience purchasing the new GLS from Mercedes-Benz of the Woodlands. Bill Lynch was tremendous to work with. He was very quick and thorough with my questions. He made the entire process very easy and enjoyable.
"Excellent and helpful"
We enjoyed the focus on customer satisfaction!
Appreciated on first car buy that we came in next day to buy a second car
Found the certified pre-owned on their website after searching for weeks at other large dealer groups. Marcos was attentive, provided real time videos of the car and made the purchase easy all over the telephone and on line. Purchased the car sight unseen, had docs sent and they arranged for delivery all within 36 hours. It was exactly how he described, hassle free transaction that exceed expectations. Marcos answered all my questions, and took calls after hours when he was home. Went well above and beyond, I wouldn't hesitate buying from him and MB Woodlands again. I own (2) MB's already and this was a 3rd for our daughter's 16th birthday, he provided the red bow in the trunk to make it even more special when she received the car.
"Overall I had great sales experience!Good..."
Overall I had great sales experience!
Finance Manager Arturo was fast and straight to the point.
Will recommend a hundred percent to anyone. 💯
"I had the most pleasant shopping experience at..."
I had the most pleasant shopping experience at Mercedes-Benz of the Woodlands. The process was fast and easy. My salesman was also incredibly knowledgeable.