Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus

Lizzy Spitzmiller | Page 2

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
297 Reviews

Dealership Experience

10 yrs, 5 mos

4.9

297 Reviews

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297 Reviews of Lizzy Spitzmiller

March 02, 2024

Dealership Rating
Employee Rating

Thank you Lauren, for you continued professional, outstanding and selfless customer service. Thank you much. More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2024

Dealership Rating
Employee Rating

All around excellent customer service. Very friendly and knowledgeable team, always willing to answer questions and go the extra mile. They are a top-tier team and do excellent work, I rea More

by patrick.knox.706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald, Raul Navarro , Lauren Farthing

Feb 23, 2024

Mercedes-Benz of Columbus responded

Patrick.knox.706, thank you for your glowing review! We're delighted to hear that you experienced excellent customer service from our friendly and knowledgeable team. Your acknowledgment of their willingness to go the extra mile and their professionalism means a lot to us. We appreciate your trust in our Mercedes-Benz Service Department. If you have any further questions or need assistance, we're always here for you.

February 15, 2024

Dealership Rating
Employee Rating

This is a great service department with friendly and courteous professional staff and service technicians. Ms Haley was very professional and helpful with questions about the findings on my vehicles ser More

by diverdocohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald

Feb 23, 2024

Mercedes-Benz of Columbus responded

Diverdocohio, thank you for taking the time to share your positive experience with our service department! We're delighted to hear your kind words about our friendly and professional staff, including Ms. Haley. Your feedback is invaluable, and we appreciate your recognition of our commitment to top-notch service. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again.

February 09, 2024

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Employee Rating

Mercedes of Columbus is fantastic! Everyone in the Service Department was professional, friendly and a pleasure to deal with. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Columbus responded

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Feb 12, 2024

Mercedes-Benz of Columbus responded

Thank you for your fantastic review, Happy Customer! We're thrilled to hear about your positive experience with our Service Department. Our team appreciates your kind words, and we look forward to providing the same excellent service in the future. Safe travels, and thank you for choosing Mercedes-Benz of Columbus.

January 31, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was friendly, honest, and helpful in all areas - service, sales, and finance. This was the best car buying experience I have ever had. More

by Angela C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Earnest Jenkins

Feb 08, 2024

Mercedes-Benz of Columbus responded

Angela, thank you for sharing such a positive review! We're delighted to hear that your experience with our dealership, from service and sales to finance, was friendly, honest, and helpful. Providing the best car buying experience is our goal, and your feedback is truly rewarding. If you ever have any more questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to continuing to meet your automotive needs.

January 20, 2024

Dealership Rating
Employee Rating

Haley is top notch! Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. More

by tandjwynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2024

Mercedes-Benz of Columbus responded

Thank you for the glowing review! We're happy to hear Haley provided you with an excellent customer service experience! Please don't hesitate to reach out if you need anything else.

January 18, 2024

Dealership Rating
Employee Rating

Dealer was up priced from my after market warranty which isn't fair to the customer I'm thinking of one price and they give me another one and I was practically in there all day long please tighten up Merce More

by neelbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rachelle Pennington, Haley McDonald , Lauren Farthing

Feb 12, 2024

Mercedes-Benz of Columbus responded

Dear neelbeck, We sincerely apologize for any frustration you experienced during your recent visit. Your feedback is important, and we take it seriously. We understand your concerns about the pricing and the time spent, have been addressed. Thank you for bringing this to our attention, and we hope to regain your trust during your next visit. If there is anything further we can do, please don't hesitate to reach back out to us at (706) 256-6100.

January 12, 2024

Dealership Rating
Employee Rating

The employees were super and communicated very well. I would definitely recommend Columbus Mercedes to everyone. More

by tripp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald , Lauren Farthing

Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the glowing recommendation! We are so happy to hear our Mercedes-Benz of Columbus Team has provided you with such a positive experience! Let us know if you need help with anything else.

January 12, 2024

Dealership Rating
Employee Rating

Quick and friendly. The process was simple and quick. Completed the service quickly and answered all my questions More

by rayburnm50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are glad to hear our service department provided you with a quick, excellent experience! Let us know if you need help with anything else.

January 04, 2024

Dealership Rating
Employee Rating

Great customer service; timely support and gave detailed explanation of services to be performed by mechanic. More

by thigpenwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Rachelle Pennington , C4 analytics, Lauren Farthing

Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are thrilled to hear our service department provided you with a 5-star experience! Let us know if you need anything else.

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