Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus
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Lizzy Spitzmiller | Page 2

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.7
288 Reviews

Dealership Experience

8 yrs, 5 mos

4.7

288 Reviews

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288 Reviews of Lizzy Spitzmiller

January 04, 2024

Dealership Rating
Employee Rating

Great customer service; timely support and gave detailed explanation of services to be performed by mechanic. More

by thigpenwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Lauren Farthing, Rachelle Pennington , C4 analytics

Jan 17, 2024

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are thrilled to hear our service department provided you with a 5-star experience! Let us know if you need anything else.

December 19, 2023

Dealership Rating
Employee Rating

Outstanding customer service, great communication, Lauren and team kept us up dates in the status of the car, and everything was completely properly in a timely manner. More

by mvbibber27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Dec 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are happy to hear Lauren was able to provide you with a timely 5-star experience! Let us know if you need anything else.

December 18, 2023

Dealership Rating
Employee Rating

Hailey is always pleasant with professional assistance, always goes the extra mile. Thank you Hailey for assisting with my new key, which is old as time. She actually cleaned the key and reinserted the old More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing, Haley McDonald

Dec 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear Haley was able to provide you with a great experience and a new key! Let us know if you need anything else.

December 04, 2023

Dealership Rating
Employee Rating

She is always helpful, know her job duties and come up with a solution. She is awesome More

by MANJITPRASHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are delighted to hear that our Service team was able to provide you with a 5-star experience. Please don't hesitate to reach out if you need anything else!

November 13, 2023

Dealership Rating
Employee Rating

One of my favorite things about Mercedes-Benz of Columbus is the ease of making an appointment. I come from an area where the dealership is months out on availability. In terms of customer service, it’s real More

by tthom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald

Nov 22, 2023

Mercedes-Benz of Columbus responded

Thank you so much for sharing your wonderful experience with Haley and Lizzy! It's great to hear we are able to better accommodate your appointment needs and that the process was a breeze. We look forward to seeing you again in the future!!

October 21, 2023

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My service at Columbus’Mercedes were great. I have received nothing but the best service. More

by REESE6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Mercedes-Benz of Columbus responded

Thank you so much for your review about our team, REESE6363! We appreciate you taking the time to share and your feedback has been passed on to our team. We look forward to assisting you with your future Mercedes-Benz needs.

October 06, 2023

Dealership Rating
Employee Rating

Rachel Pennington was super nice and very attentive to my needs!!! I had a serious problem and she solved it easily. Mercedes-Benz of Columbus Georgia is my go to dealer because of the level of professionali More

by lalakerbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Mercedes-Benz of Columbus responded

Lalakerbaby, we couldn't ask for better feedback! We are delighted to hear that Rachelle was able to provide you with the level of service and professionalism that we are known for... and help solve your issue easily! Thank you for sharing, we will be sure to let our entire service team know! We look forward to your next visit!

August 31, 2023

Dealership Rating
Employee Rating

Thank you Lauren and thank you Liz for your excellent customer service extended to me. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Mercedes-Benz of Columbus responded

Thank you, Carolyn! We appreciate you taking the time to share your feedback. We have passed on your review to both Lauren and Lizzy. We look forward to assisting you again in the future.

May 31, 2023

Dealership Rating
Employee Rating

Excellent customer service during each of our visits. All our needs were met in a very satisfactory manner. More

by brooks1j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley McDonald

Jun 01, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to leave us a positive review, brooks1j! We're thrilled to hear that our team provided you with excellent customer service and met all of your needs to your satisfaction. We hope to see you again soon!

May 30, 2023

Dealership Rating
Employee Rating

Great Service! Very conscientious of the customer’s needs and works together with the customer to meet or exceed that need. More

by mattmklkjn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Mercedes-Benz of Columbus responded

Thanks marrmklkjn, for the wonderful review! We appreciate you taking time to leave your feedback about your sales experience and we look forward to seeing you again soon. Wishing you many happy miles!

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