Lloyd Wilson
Lloyd Wilson at Joyce Honda

Lloyd Wilson | Page 2

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
456 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

49 yrs, 10 mos

4.8

456 Reviews

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456 Reviews of Lloyd Wilson

April 06, 2026

Dealership Rating
Employee Rating

The sales shift was very nice. I enjoyed my new car service department. Everybody’s too kind and I enjoy everything’s good thank you very much. More

by vk.patel331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 06, 2026

Dealership Rating
Employee Rating

This was my first time using the service department at Joyce. Was impressed with the service. Everyone was helpful and friendly. More

by MESET19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 03, 2026

Dealership Rating
Employee Rating

I decided to switch from one dealership to Joyce Honda after having service completed on my older Accord. The knowledge and expertise displayed by the service staff was incredible, not to mention the cour More

by TIP2400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman

Apr 07, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 03, 2026

Dealership Rating
Employee Rating

Was pleased with the communication and quality of work done on my vehicle. Would highly recommend 👌🏽 More

by MCELWEEJAMES79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 27, 2026

Dealership Rating
Employee Rating

I brought my car in multiple times to have the one tire looked at. Every time they said there was nothing wrong with it. One time they said it had a nail in it. They said they fixed it. Every time I to More

by JOHNVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields

Mar 30, 2026

Joyce Honda responded

We truly appreciate you taking the time to share your experience, and we’re very sorry for the frustration and inconvenience this situation has caused. We completely understand how concerning it must have been to make multiple visits for the same issue, only to receive different updates each time. That’s not the level of clarity or consistency we aim to provide, and we apologize for that. Intermittent or slow tire leaks can sometimes be difficult to diagnose, especially if the puncture is small or located in an area that may not be repairable. However, we recognize that the communication along the way should have been clearer and more consistent so you could feel confident in the recommendations being made. Your experience is not being taken lightly. We would truly appreciate the opportunity to review your visits in detail and ensure everything was handled properly, as well as address any remaining concerns you may have. Please reach out to us directly at your convenience so we can make this right. Thank you again for your feedback — it helps us improve and better serve our customers. Warm Regards, Erik Matos 973.361.1396 erik_matos@joycehonda.com

March 23, 2026

Dealership Rating
Employee Rating

While it appears to be busy and hectic at times, they do attend to your needs. More

by PAULA.36.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 17, 2026

Dealership Rating
Employee Rating

They honored my coupon for the oil change Overall great service and friendly staff. Will be back. More

by ALCI.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Mar 17, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 05, 2026

Dealership Rating
Employee Rating

As you should know, I’ve been a loyal Joyce Honda customer for many years. You’ve given me no reason to switch to another dealer / car manufacturer. My loyalty should speak for itself. More

by JOHER210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Mar 05, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 05, 2026

Dealership Rating
Employee Rating

Quick and efficient service. Highly recommended. Provided quotes for repairs needed. Would highly recommend for regular maintenance. More

by MENDEZM50CENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 24, 2026

Dealership Rating
Employee Rating

Good service usually. Well organized shop. 3 percent credit card surcharge is a deal breaker. More

by MJVIERA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 25, 2026

Joyce Honda responded

Thank you for your feedback. We truly appreciate you recognizing our team’s organization and the level of service we aim to provide — that means a lot to us. We also understand your concern regarding the 3% credit card surcharge. We know added fees can be frustrating, and your feedback is important. The surcharge helps offset processing costs, but we always want to be transparent and fair with our customers. We do offer alternative payment options that avoid this fee, and our team is happy to review those with you anytime. We value your business and hope we’ll have the opportunity to serve you again in the future.

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