Dealership Experience
6 yrs, 9 mos
Industry Experience
50 yrs
472 Reviews
Write a Review472 Reviews of Lloyd Wilson
August 14, 2024
I love dealing with John. He is very welcoming every time I bring my vehicle for service. Not just John, but everyone at Joyce Honda is extremely polite and go out of their wa He is very welcoming every time I bring my vehicle for service. Not just John, but everyone at Joyce Honda is extremely polite and go out of their way to make sure I am 100% satisfied with my service More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil, ALL
August 13, 2024
Very customer focused from a service standpoint. No complaints at all, the car sells itself No complaints at all, the car sells itself More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Gina Verrilli, Erik Matos, Charles Mitchell, John Lavelle, Jane Bisignani , Kelly Fields, Subuhi Shakil
July 20, 2024
Lloyd was outstanding in advising the repairs on a need be basis, what was important, what could wait and down the road repairs. The best part of Lloyd was concern for his customers and safety. I enjoy li be basis, what was important, what could wait and down the road repairs. The best part of Lloyd was concern for his customers and safety. I enjoy listening to Lloyd recommendation's, concerns and safety issues. More
July 15, 2024
The results of this particular service request does not meet excellence standards. I waited purposely to determine whether or not my issue was actually resolved as promised, and unfortunately it has not b meet excellence standards. I waited purposely to determine whether or not my issue was actually resolved as promised, and unfortunately it has not be resolved. This is very disappointing seeing that this is an ongoing issue. I am not arguing about professional courtesy of people I interact. I am very displeased with the fact that the service department has been unable to resolve the issue with my vehicle and they claim that they are aware of the issue. I am not the only customer with the issue. More
June 26, 2024
Lloyd is 100% professional. I haven’t had the level of service he provides from anyone in the industry in any position, ever. We own a luxury SUV & have had several European and I haven’t had the level of service he provides from anyone in the industry in any position, ever. We own a luxury SUV & have had several European and domestic brands but Lloyd and the Joyce organization top every other company’s services. More
June 14, 2024
They usually do a good job but are expensive. I had to return the car again, as the replacement latch for the hatch back still did not work. I was told they left out a part, which they corrected. I had to return the car again, as the replacement latch for the hatch back still did not work. I was told they left out a part, which they corrected. Just unfortunate I had to be without my car for another day due to that error. More
June 09, 2024
All is good. Great service. Keep it up. Goodluck for your continues good service. Till next time Great service. Keep it up. Goodluck for your continues good service. Till next time More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Dwight Phillips
June 07, 2024
Very difficult and complex technical problem with the car. All involved at the service department were truly dedicated to resolving the car issue. Plus they routinely called to inform me on repair statu car. All involved at the service department were truly dedicated to resolving the car issue. Plus they routinely called to inform me on repair status and progress. Overall a complete team effort on the repair. More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Dwight Phillips, Subuhi Shakil

