Lloyd Wilson | Page 27

I've always had a great experience at this dealership. Besides an oil change and a couple other things, I had to bring my crv in for a recall for seatbelt. I called I think in early may to get my car in Besides an oil change and a couple other things, I had to bring my crv in for a recall for seatbelt. I called I think in early may to get my car in and it was recommended to get a rental because they weren't sure how long it would take to do the recall. So I set that up for june since i would be on vacation the last 2 wks of may. I also needed an oil change so the woman on the phone made me an appt for a couple days later so i could at least get that done. I get to the dealer and they tell me they can't do an oil change because the recall must be done first. I was not happy because that's not what the woman told me on the phone. The service person said that the front desk had been told not to do what she did. So I couldn't get anything done...not even the oil change! Was ridiculous. Because I was leaving in 2 days for vacation I couldn't do anything until when I got back from vacation and had my recall appt. Service has has always been great but this particular experience with the recall situation and miscommunication was not right. More

by SKELLEY.KATIE Verified Customer Verified Customer

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She was very helpful! She made me understand the details of the service which was very helpful. She made me understand the details of the service which was very helpful. More

by HEMANT.BEHERA.IT Verified Customer Verified Customer

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Please with the service and the service department personnel (Subuhi and Lloyd). I will bring my vechicle back for the next scheduled service. personnel (Subuhi and Lloyd). I will bring my vechicle back for the next scheduled service. More

by RODCADIGAN Verified Customer Verified Customer

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I brought the car in and they fixed it fast great team. Good job guys Good job guys More

by Darren S Verified Customer Verified Customer

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Efficient, Everything was performed very well. Lloyd was great. He explained all that was done to the car Lloyd was great. He explained all that was done to the car More

by ARMANDIANCO Verified Customer Verified Customer

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They are great, from sales to service! Everyone I’ve dealt with were friendly and amazing! Everyone I’ve dealt with were friendly and amazing! More

by SCHNEIDER715 Verified Customer Verified Customer

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Lloyd was awesome. He explained what was getting done and the costs associated. I would recommend Joyce Honda! He explained what was getting done and the costs associated. I would recommend Joyce Honda! More

by anonymous Verified Customer Verified Customer

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Lloyd was fine in delivering the message. However the work proposed was bogus. Recommended a new radiator to the tune of $1500. Took it to another garage and they said radiator is fine, just However the work proposed was bogus. Recommended a new radiator to the tune of $1500. Took it to another garage and they said radiator is fine, just need to replace transmission lines to the tune of $300. Not a good look for Joyce. More

by GORMAN1205 Verified Customer Verified Customer

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Lloyd was great. He didn't push me on things that weren't necessary and made sure I was happy He didn't push me on things that weren't necessary and made sure I was happy More

by Jaysonpaul Verified Customer Verified Customer

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I like going to this dealership. They treat you well. This has been my fourth new car from them. I would recommend them. They treat you well. This has been my fourth new car from them. I would recommend them. More

by moegormley1 Verified Customer Verified Customer

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