Lloyd Wilson
Lloyd Wilson at Joyce Honda

Lloyd Wilson | Page 8

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.7
494 Reviews

Dealership Experience

7 yrs

Industry Experience

50 yrs, 3 mos

4.7

494 Reviews

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494 Reviews of Lloyd Wilson

January 21, 2026

Dealership Rating
Employee Rating

quick, fast and clean service delivered smoothly with the attention to detail and customer satisfaction. More

by anvesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil, Olivia Lange

Jan 21, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 19, 2026

Dealership Rating
Employee Rating

Work was done professionally and quickly. Check out was quick and efficient and my vehicle was in perfect condition. More

by KIICKY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

December 28, 2025

Dealership Rating
Employee Rating

Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Dec 29, 2025

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 15, 2025

Dealership Rating
Employee Rating

My service was performed well and reasonable timeframe. Greatful to be able to get a same day appointment for my tire patch. More

by wetochwink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 09, 2025

Dealership Rating
Employee Rating

Very well organized and fast service great man power provides coffee and water and nice and clean More

by WSFREEZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Dec 10, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 09, 2025

Dealership Rating
Employee Rating

It was excellent service everyone was friendly as well. I did not have to wait long as well More

by MARK102093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lavelle

Dec 10, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 02, 2025

Dealership Rating
Employee Rating

Service was great and everything was explained in detail to me. Communication about the work was delivered clearly and quickly. More

by JNEKULAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Dec 02, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 29, 2025

Dealership Rating
Employee Rating

Always great service at this true family owned dealership Looking forward to seeing the new location More

by tmg1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Matos

Nov 29, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 12, 2025

Dealership Rating
Employee Rating

Great staff and excellent quality repairs, but the costs for parts and service are outrageously more expensive than those at local non-dealership service centers. More

by OVERDEEPBLUESEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ernest Biondolino, John Lavelle

Nov 12, 2025

Joyce Honda responded

Thank you for your feedback! We truly appreciate your kind words about our staff and the quality of our repairs. We understand that dealership service costs can sometimes be higher than independent shops — this reflects our use of genuine Honda parts, factory-trained technicians, and warranty-backed work to ensure lasting reliability and safety. We’d love the opportunity to review your recent service and discuss how we can provide the best value possible. Please feel free to contact Erik Matos, Service Manager, at 973-361-1396 or via text at 973-607-0237, or email erik_matos@joycehonda.com . Thank you again for choosing Joyce Honda — we appreciate your trust in our team!

November 08, 2025

Dealership Rating
Employee Rating

Always a pleasure to visit Honda. Friendly staff, love the great service and great follow up. More

by eeabaunza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

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