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Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham | Page 9

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.4
123 Reviews
4.4

123 Reviews

Write a Review

123 Reviews of Loan Pham

March 20, 2023

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Employee Rating

Loan was fantastic as my service advisor. Got my car on time and she was very knowledgeable More

by Meieree3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2023

Meieree3 responded

Loan is great

March 18, 2023

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Employee Rating

Surprised with the high level of service and exceptional care. Great experience. Thank you LoAn Pham. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2023

Jim Ellis Chevrolet of Atlanta responded

Marco, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 18, 2023

Marco responded

Thank youb once again.

March 14, 2023

Dealership Rating
Employee Rating

The service completed less than I expected to be, and the person who assisted was nice More

by REDATSEGAW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonja Brown

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Mar 15, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

March 11, 2023

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Employee Rating

I am highly grateful for your great service you gave to my car Chevrolet Sonic 2013 Again thank you so much More

by egle osorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Shanise Presley , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault, Luis valdes

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Mar 13, 2023

Jim Ellis Chevrolet of Atlanta responded

Egle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 11, 2023

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Employee Rating

It took awhile for our service to complete, but our person kept us informed. That was a plus! More

by CWATTS7412
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

March 10, 2023

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Employee Rating

Staff is very pleasant. They go out their way to assist. With the backup of getting your car, they are always getting you the best dates and calling you back More

by CWASHINGTON25327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

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Mar 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

Dealership Rating
Employee Rating

My service tech had me in and out of service in under a hour. This exceeded my expectations. More

by KEVJETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonja Brown, Charles Prayor

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Mar 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

March 09, 2023

Dealership Rating
Employee Rating

Loan was the BEST! !! She was very thorough with helping me understand my claim process! More

by Ceegee5480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Loan and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

March 08, 2023

Dealership Rating
Employee Rating

Great customer service, employees are very professional, timely is great, they make you feel comfortable. More

by ACAPULCOMEX75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

March 03, 2023

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Employee Rating

Service staff was very helpful and concerned about our issue. She got the mechanic on the line when we had more questions that she couldn’t answer. More

by JMAC721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 04, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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