The staff was all so friendly and made the experience
pleasant and easy for us.
pleasant and easy for us.
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by KGREENDALLAS
Verified Customer
Verified Customer
Jun 17, 2026 -
Crest Volvo Cars responded
We are honored to hear about your experience with our team! It is wonderful to know that our staff made the process feel pleasant and easy for you — that is exactly the kind of experience we strive to create for every customer who walks through our doors.
Thank you so much for taking the time to share your kind words. We truly appreciate your support and look forward to welcoming you back whenever you need us!
Working with Caden was one of the highlights of my
car-buying experience.
From the moment I walked in, he was kind, genuine, and incredibly helpful. Buying a vehicle can feel overwhelming, but he m
car-buying experience.
From the moment I walked in, he was kind, genuine, and incredibly helpful. Buying a vehicle can feel overwhelming, but he made the process feel easy and enjoyable. I never felt pressured or rushed, just supported by someone who truly wanted to help me find the right vehicle. He took the time to answer my questions, made sure I was comfortable throughout the process, and helped make purchasing my XC40 a genuinely positive experience.
I also wanted to recognize Sam. After the purchase, he took the time to help me get my keys squared away and even helped me put my license plates on. It may seem like a small thing, but those extra moments of kindness and willingness to help made a big impression. He was friendly, patient, and went out of his way to make sure everything was taken care of.
What stood out most about both Caden and Sam was that they made me feel valued, not just like another customer. Their professionalism was excellent, but it was their kindness and genuine care that made the experience memorable.
Thank you both for going above and beyond. Volvo is fortunate to have people like you representing the dealership!
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by RAACHELILY
Verified Customer
Verified Customer
Jun 10, 2026 -
Crest Volvo Cars responded
We are thrilled to hear about your wonderful experience! Your feedback about Caden and Sam truly warms our hearts, and it's clear that they made your XC40 purchase both seamless and memorable. We understand how overwhelming car buying can feel, so knowing that Caden's genuine approach and helpful nature put you at ease means everything to us.
It's especially heartening to hear how Sam went the extra mile with those thoughtful finishing touches like helping with your keys and license plates. These moments of genuine care and attention to detail reflect the values we strive to uphold every day. Thank you for recognizing both team members and for taking the time to share your positive experience - it truly makes a difference and helps us continue delivering the authentic, professional service our customers deserve.
Good experience, they did whatever they could to help get
me the best deal I could afford.
me the best deal I could afford.
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by CHATRICESAMUELS
Verified Customer
Verified Customer
Jun 11, 2026 -
Crest Volvo Cars responded
We are delighted to hear about your positive experience with us! It's wonderful to know that our team was able to work with you to find the best deal that fit your needs and budget.
At Crest Volvo Cars, we believe in building genuine relationships with our customers by being transparent and honest throughout the entire process. Your feedback reinforces our commitment to going above and beyond to ensure each customer feels valued and supported. We truly appreciate you taking the time to share your experience.
The dealership staff was kind, professional, and
attentive to my needs and concerns at the time of purchase.
attentive to my needs and concerns at the time of purchase.
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by Amara.holman
May 01, 2026 -
Crest Volvo Cars responded
Thank you for your review! We are delighted to hear that our team provided you with the kindness and professionalism you deserved during your vehicle purchase. It means everything to us when customers feel that their needs and concerns are genuinely heard and addressed. Your experience reflects exactly what we strive for at Crest Volvo Cars - creating a supportive environment where every customer feels valued and well cared for. We truly appreciate you taking the time to share your positive experience with us.
They went out of their way to help me into our XC90 to
ensure a better experience than I had up-to-date elsewhere. Helped us with securing the vehicle we wanted given we were 3 hrs away in OKC.
ensure a better experience than I had up-to-date elsewhere. Helped us with securing the vehicle we wanted given we were 3 hrs away in OKC.
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by billnapril
Verified Customer
Verified Customer
Apr 27, 2026 -
Crest Volvo Cars responded
We are overjoyed to hear about your positive experience with finding the perfect XC90. It's wonderful that our team was able to provide you with exceptional service and improve upon your previous experiences. We understand that traveling from Oklahoma City was quite a journey, and we're thrilled that our staff could make the process smooth and help secure exactly the vehicle you were looking for. Your satisfaction means everything to us, and we're grateful you chose Crest Volvo Cars for this important purchase.
The team at Crest Volvo continues to exceed my
expectations! I honestly don’t think there is a better team in the car business!
expectations! I honestly don’t think there is a better team in the car business!
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by KENNY.GAYOSO
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Crest Volvo Cars responded
Thank you, KENNY.GAYOSO! We're thrilled that our team continues to exceed your expectations. Your confidence in our dedication means everything to us. We look forward to providing you with exceptional service in the future.
Sam(SM), Allison(Sales), Tyler(Finance) and Jordan(SA)
were all amazing and we appreciate them helping us with the purchase of our daughter’s first vehicle. She was so surprised and the big red bow was a
were all amazing and we appreciate them helping us with the purchase of our daughter’s first vehicle. She was so surprised and the big red bow was a very nice touch.
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by MARC51
Verified Customer
Verified Customer
Mar 31, 2026 -
Crest Volvo Cars responded
We're delighted to hear about your wonderful experience with Sam, Allison, Tyler, and Jordan! Making your daughter's first vehicle purchase special is exactly what we strive for. Thank you for trusting Crest Volvo Cars with such an important milestone, and we hope your daughter enjoys many safe and happy miles ahead!
Bad car.
There's no way that this car passat safety inspection. Bad front rotors, Hub bearings, rear tires. I was promised by Mike to get rid of tire inflatio
There's no way that this car passat safety inspection. Bad front rotors, Hub bearings, rear tires. I was promised by Mike to get rid of tire inflation light. Called Sam Hilo, but never returned my call
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by samshoufi
Verified Customer
Verified Customer
Mar 09, 2026 -
Crest Volvo Cars responded
We value your input and understand your concerns. This does not reflect the level of service we strive to provide. We would appreciate the opportunity to address these concerns directly with you. Please contact Duncan McPhail, our General Manager, at Dmcphail@vtaig.com so we can work towards a resolution.
Sam Hilou went above and beyond to make the final step in
a very difficult and emotional trade in that was filled with title struggles, finally happen. Jaime Jasso looks primed to learn from the hurdles he
a very difficult and emotional trade in that was filled with title struggles, finally happen. Jaime Jasso looks primed to learn from the hurdles he and I came across. Tyler Barna was very gracious and patient during the final paperwork.
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by Tdemsky25
Feb 02, 2026 -
Crest Volvo Cars responded
Thank you for sharing your experience with us. We understand that dealing with challenging situations, especially when they involve emotional circumstances and documentation complications, can be overwhelming. It's wonderful to hear that our team members were able to support you through this process. We're pleased that Sam provided the extra care needed to help complete your trade-in despite the difficulties you encountered. It's also great to know that Tyler showed patience during the paperwork process and that Jaime demonstrated a willingness to grow from the experience. Your feedback helps us continue to provide the supportive service our customers deserve during important automotive decisions.
purchasing a Volvo from crest Volvo was a great
experience. Our sales salesman, Greg Bryan was very patient and easy to work with. I would certainly recommend Crest Volvo to anyone who is intereste
experience. Our sales salesman, Greg Bryan was very patient and easy to work with. I would certainly recommend Crest Volvo to anyone who is interested in a Volvo. I would also suggest that they contact Greg Bryan who is very knowledgeable with the Volvo and will try to make sure that you get the best price.
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by gcnorris
Verified Customer
Verified Customer
Jan 23, 2026 -
Crest Volvo Cars responded
We are absolutely thrilled to hear about your wonderful experience with your Volvo purchase! Your kind words about having such a positive buying experience truly mean a lot to us. We're delighted that Greg provided you with the patient and knowledgeable service you deserved, and that he was able to help you secure the best possible price. Your recommendation of both Crest Volvo Cars and Greg's expertise speaks volumes about the quality service we strive to deliver. We appreciate you taking the time to share your experience and look forward to serving you again in the future.