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Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 3

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
121 Reviews
4.9

121 Reviews

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121 Reviews of Logan Demel

June 16, 2026

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Employee Rating

Everyone I spoke with was very friendly and helped me get my car in for repair fast! I will definitely continue to bring my Mazda here More

by maisiesteele18
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Jun 24, 2026

Biggers Mazda responded

Thank you for the great 5-star review! We’re happy to hear our team was friendly and able to get your vehicle in quickly for repair. Providing fast, helpful service is always our goal, and we’re glad that came through during your visit. We truly appreciate your continued trust in Biggers Mazda and look forward to seeing you again!

June 15, 2026

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Everyone was very pleased to me they told me everything that I needed to know they sent me everything on my phone I need to know they gave me a car to drive when may car was in the shop More

by era.burns54
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Yes
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Jun 24, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re so glad to hear our team kept you well informed throughout your visit and made the process easy by sending updates directly to your phone. It’s also great to know the loaner vehicle helped keep you on the road while your car was in the shop. We truly appreciate your trust in Biggers Mazda and look forward to serving you again!

June 13, 2026

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Tina is very helpful and always answer questions with clarity and a smile. Awesome service! More

by karennpren
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Recommend Dealer
Yes

Other Employees Tagged: Tina Nikolov , Zach 5 stars

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Jun 15, 2026

Biggers Mazda responded

Thank you for the kind words. Have a Great Day.

June 13, 2026

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Great to see Mazda having tires on sale. Saved me lot's of money. Thank you More

by MARIO_LUNA
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Yes
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Jun 15, 2026

Biggers Mazda responded

Thank you for the kind words. Have a Great Day.

June 08, 2026

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Clean waiting area. I wish there were vending machines for snacks. Everyone was nice and friendly. More

by wpgcarlson
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Jun 24, 2026

Biggers Mazda responded

Thank you for the 5-star review! We’re glad to hear you found our waiting area clean and our team friendly during your visit. We also appreciate your feedback about snack options—suggestions like yours help us continue to improve the overall customer experience. We truly value your business and look forward to serving you again at Biggers Mazda!

June 07, 2026

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Service was well explained and executed quickly. It is stupid you require a word minimum for this review. More

by bjohnso11968
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Recommend Dealer
Yes

Other Employees Tagged: N/A

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Jun 24, 2026

Biggers Mazda responded

Thank you for the 5-star review! We’re glad to hear your service visit was clearly explained and completed quickly. We appreciate your feedback and your time, and we’re happy we could take care of your vehicle efficiently. We look forward to serving you again at Biggers Mazda

June 06, 2026

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Biggers Mazda provides excellent service every time I bring my car in to be serviced. More

by cmlopez015
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Recommend Dealer
Yes
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Jun 24, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re delighted to hear that you consistently receive excellent service whenever you bring your car in. Providing reliable, high-quality care is what we strive for, and your continued trust means a great deal to our team. We look forward to serving you again at Biggers Mazda!

June 03, 2026

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Always have had a positive experience at this dealership. The service technician (Logan Demel) has always been very helpful and courteous. More

by HeAbadMan$
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Jun 24, 2026

Biggers Mazda responded

Thank you for your feedback and for taking the time to share your experience! We’re glad to hear you’ve consistently had positive visits with us and that Logan has been helpful and courteous during your service appointments. We truly appreciate your continued trust in Biggers Mazda and look forward to providing you with the same level of care at your next visit.

June 03, 2026

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Biggers Mazda always extends great courtesy to us, and are extremely thorough in everything they do! Staff could not be more friendly and helpful! More

by Landon.martin0
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Jun 24, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We truly appreciate your continued trust in Biggers Mazda. It’s great to hear that our team’s courtesy, thoroughness, and friendly service continue to stand out during your visits. We’re grateful for your support and look forward to continuing to provide you with excellent care for years to come!

June 03, 2026

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Logan was quick and thorough. Was offered a loaner vehicle. Due to that I was able to take care of previous recommendations. Thank you Logan! More

by Clemente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabastian Nava, Tina Nikolov, Andrew Chmiola

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Jun 24, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re glad to hear Logan provided quick and thorough service and that the loaner vehicle helped make it more convenient for you to take care of your previous recommendations. We truly appreciate your business and look forward to seeing you again at Biggers Mazda!

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