Lorena Martinez | Page 3

Audi Rancho Mirage responded

Bill, thank you for your feedback and for recognizing the service provided by our team at Audi Rancho Mirage. We're glad to hear you had a positive experience with our staff. We also appreciate your comments regarding payment methods. While payments made with credit cards do incur this subcharge, payments made by debit or cashier's check do not. We understand that payment preferences vary, and we appreciate you taking the time to share your perspective. Thank you for choosing Audi Rancho Mirage.

Audi Rancho Mirage responded

We’re pleased your Audi Q5 hybrid service, from scheduling to pickup, went so smoothly. The team appreciates your note on our clear communication and friendly, professional support. We look forward to assisting you again.

Audi Rancho Mirage responded

Thank you for your wonderful review, Michael. We're delighted to hear you had such an amazing experience at Audi Rancho Mirage. Chad and our team are committed to providing exceptional customer service, clear communication, and timely vehicle repairs, so it's rewarding to know those efforts made a difference. We appreciate your recommendation and look forward to assisting you with all your future Audi service needs.

Audi Rancho Mirage responded

Thank you for your wonderful review. We're thrilled to hear your first Audi purchase experience at Audi Rancho Mirage was such a positive one. It's great to know Jeremiah, Andrew, and the rest of our team provided a fair, personalized, and welcoming experience while helping you find the right Audi. We especially love hearing that our team continued to support you after the sale, including helping set up your garage opener at home. Welcome to the Audi family, and we look forward to being here for you throughout your ownership journey.

Audi Rancho Mirage responded

Thank you for your review, Roni. We're pleased to hear Lorena provided friendly communication and kept you informed throughout your service visit. We're also glad you appreciated the complimentary car wash. Thank you for choosing Audi Rancho Mirage, and we look forward to serving you again in the future.

Audi Rancho Mirage responded

Thank you for your 5-star review! We're delighted to hear that Lorena provided such outstanding service. Clear communication, efficiency, and a seamless service experience are what we strive for at Audi Rancho Mirage. We appreciate your kind words and look forward to assisting you with all your future Audi service needs. Safe driving!

Audi Rancho Mirage responded

Thank you, Shoichi, for the fantastic 5-star review! We're honored by your kind words and thrilled to hear that our service department has earned your trust. Providing exceptional Audi service and customer care is our top priority, and feedback like yours means the world to our team. We appreciate your support and look forward to serving you again at Audi Rancho Mirage.

Audi Rancho Mirage responded

Thank you for your 5-star review! We're delighted to hear that you consistently have great experiences with our service department. Providing professional, attentive service at every level is what we strive for at Audi Rancho Mirage. We truly appreciate your continued trust and look forward to assisting you with all your future Audi service needs. Safe driving!

Audi Rancho Mirage responded

Thank you, Ricardo, for your kind review! We're pleased to hear you enjoyed the friendly atmosphere, organized facility, and excellent customer service from our sales team. At Audi Rancho Mirage, we strive to provide a premium dealership experience from start to finish. We appreciate your support and look forward to assisting you again in the future. Enjoy the drive!

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that our team kept you informed throughout the process, delivered your vehicle as promised, and completed the repair at the quoted cost. Providing transparent communication, quality service, and a seamless Audi ownership experience is always our goal. We appreciate your trust and look forward to serving you again in Rancho Mirage!