Always great service and friendly staff.
Always happy to see familiar faces like Chad, Lorena, and now Jason. Jason was very helpful and attentive to my car services.
Always happy to see familiar faces like Chad, Lorena, and now Jason. Jason was very helpful and attentive to my car services.
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by Jaxan
Service Price Transparency
Jun 02, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that you've consistently received great service from our team and that familiar faces like Chad, Lorena, and Jason continue to make your visits enjoyable. We're especially pleased to know Jason was attentive and helpful with your vehicle's service needs. Providing exceptional Audi service and personalized customer care is always our goal, and we look forward to serving you again in Rancho Mirage.
I am always pleased with the service I receive from Audi
Rancho Mirage. Lorena, my service consultant, is a dream to work with and delivers an exceptional customer experience.
Rancho Mirage. Lorena, my service consultant, is a dream to work with and delivers an exceptional customer experience.
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by rsquebec
May 28, 2026 -
Audi Rancho Mirage responded
Thank you for your continued trust in Audi Rancho Mirage. We’re delighted to hear Lorena consistently provides an exceptional customer experience and makes your service visits so enjoyable. We truly appreciate your support and look forward to serving you again in the future.
Lorena in the service department is amazing!
Ask for her next time you bring your Audi in.
Ask for her next time you bring your Audi in.
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by akmiller999
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful feedback about Audi Rancho Mirage Service. We’re thrilled to hear Lorena provided such an exceptional experience during your visit. Delivering attentive, professional, and personalized Audi service is always our goal, and we truly appreciate your recommendation and support!
Everything was okay but I wish you had a loaner car for
me. It is difficult to be without a car.
me. It is difficult to be without a car.
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by Joan.hobin
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback about Audi Rancho Mirage Service. We’re pleased to hear everything went well during your visit, though we understand how inconvenient it can be to be without a vehicle while your Audi is being serviced. We appreciate your comments regarding loaner availability and will share your feedback with our team as we continue working to improve the overall customer experience.
Audi Mirage has provided us with exceptional service for
almost 15 years now and we are extremely happy clients. From the familiar smiling faces, to the premium feel that only these cars can provide, we wil
almost 15 years now and we are extremely happy clients. From the familiar smiling faces, to the premium feel that only these cars can provide, we will keep coming back again and again!
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by steve
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you, Steve, for your incredible loyalty and kind feedback about Audi Rancho Mirage. We’re honored to have earned your trust for nearly 15 years and thrilled to hear our team continues to provide the exceptional service and premium Audi experience you’ve come to expect. We truly appreciate your continued support and look forward to welcoming you back for many more years to come.
Great customer service by all.
Jeremiah and Isaac the BEST! Lorena in service always looking out for me.
Jeremiah and Isaac the BEST! Lorena in service always looking out for me.
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by Aguilarht
May 18, 2026 -
Audi Rancho Mirage responded
Thank you for your kind review of Audi Rancho Mirage. We’re thrilled to hear Jeremiah, Isaac, and Lorena provided such excellent customer service during your visit. We truly appreciate your support and thank you for choosing Audi Rancho Mirage for your automotive sales and service needs!
Lorena made all the difference.
I really appreciate her.. She’s always very informative and communicates consistently..
I really appreciate her.. She’s always very informative and communicates consistently..
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by Jeannette
May 18, 2026 -
Audi Rancho Mirage responded
Jeannette, thank you for your wonderful review of Audi Rancho Mirage. We’re so pleased to hear Lorena’s communication, professionalism, and attentive customer service made such a positive impact on your experience. We truly appreciate your support and thank you for choosing Audi Rancho Mirage!
This was a rip off.
My sunroof would not close. The dealer put silicone on the track and charged me $270.00. The agent was helpful and friendly, but I’m never going ba
My sunroof would not close. The dealer put silicone on the track and charged me $270.00. The agent was helpful and friendly, but I’m never going back if I can help it. Total rip off
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by Moc
Service Price Transparency
May 15, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your feedback. We’re sorry to hear you left disappointed following your recent visit to Audi Rancho Mirage. Our team’s goal was to help you avoid the significantly higher cost of a full sunroof track replacement by successfully freeing the jammed track, cleaning the system, and re-lubricating the components to restore operation. We appreciate your recognition of our advisor’s friendliness and professionalism, and we understand your concerns regarding the repair cost and overall experience. Customer satisfaction is very important to us, and we would welcome the opportunity to discuss your visit further and answer any remaining questions you may have. Please reach out to our Service Manager, Chad Ingram, at cingram@indigoautogroup.com, at your earliest convenience.
Great customer service!
Above and beyond expectations! They were very efficient and kept me up to date on progress. Well done!
Above and beyond expectations! They were very efficient and kept me up to date on progress. Well done!
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by parisric
Service Price Transparency
Other Employees Tagged:
Crystal Bocanegra
May 18, 2026 -
Audi Rancho Mirage responded
Thank you for the wonderful review of Audi Rancho Mirage. We’re thrilled to hear our team provided efficient, above-and-beyond customer service while keeping you informed throughout the process. We truly appreciate your support and thank you for choosing Audi Rancho Mirage!
Everyone was amazing.
Special THANKS to the ladies Jaqueline Reyes and Lorena. Also thank you to the Service Techs that worked on my vehicle. Happy and proud Audi owner an
Special THANKS to the ladies Jaqueline Reyes and Lorena. Also thank you to the Service Techs that worked on my vehicle. Happy and proud Audi owner and customer. Will be back!
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by emocuta
Service Price Transparency
Other Employees Tagged:
Jackie Reyes
, The Vehicle Technicians , thank you
May 12, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful review of Audi Rancho Mirage. We’re thrilled to hear Jacqueline Reyes, Lorena, and our service technicians provided such an amazing experience while taking care of your vehicle. Delivering exceptional Audi service and creating happy, loyal customers is always our goal, and we truly appreciate your support of Audi Rancho Mirage. We look forward to welcoming you back again in the future!
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