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Lorena Martinez
Lorena Martinez at Audi Rancho Mirage

Lorena Martinez | Page 7

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Lorena Martinez

February 18, 2026

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Employee Rating

AUDI of Rancho Mirage service department was great in my opinion, I was able to watch the video of the technicians Comments of the service he had performed on my AUDI A8L More

by DDUURRWWIINN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Valantine

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Feb 24, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience with Audi Rancho Mirage! We’re thrilled to hear that you had a great visit with our service department and that you appreciated the technician’s video detailing the work performed on your Audi A8L. Providing transparent, informative updates is a key part of our commitment to exceptional service, and we’re glad it made a difference in your experience. We look forward to assisting you again on your next visit!

February 17, 2026

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Employee Rating

Service advisor, Lorena, communicated and followed through to make sure my car was repaired and ready at the promised time. More

by don
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

Audi Rancho Mirage responded

Don, thank you for choosing Audi Rancho Mirage. We’re glad to hear Lorena communicated clearly and ensured your vehicle was repaired and ready as promised. Providing timely, dependable Audi service is always our goal, and we truly appreciate your trust.

February 13, 2026

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Employee Rating

Lorena provided excellent help with my concern, as usual! Everyone at the dealership is attentive and helpful! I highly recommend Audi Rancho Mirage!!! More

by Robin Young
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Feb 18, 2026

Audi Rancho Mirage responded

Robin, thank you for your kind recommendation of Audi Rancho Mirage! We’re delighted to hear Lorena once again provided excellent assistance and that our team continues to deliver an attentive and helpful experience. We truly appreciate your support and look forward to seeing you again.

February 12, 2026

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Employee Rating

Greatnl dealership. .. Larry accommodating to me in my situation , which was a last minute repair... Everyone very nice More

by Earthweb43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Reyes

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Feb 12, 2026

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We’re glad Larry and our team were able to accommodate your last-minute repair and provide a welcoming experience. We appreciate your kind words!

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