Lorena Ortiz
Lorena Ortiz at Lexus of Pembroke Pines
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Lorena Ortiz

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
144 Reviews

I offer my clients a low pressure, respect and fun experience along with great customer service both during and after the sale, working for you at YOUR pace!!! Feel free to call me or stop by and say hello!!! Instagram: @loren_lexusgirl ___________________________________ Ofrezco a mis clientes una experiencia sin presión, respeto y diversión, junto con un excelente servicio al cliente tanto durante como después de la venta, ¡trabajando para usted a SU ritmo! ¡No dude en llamarme o pasar a saludarme! Instagram: @loren_lexusgirl

Dealership Experience

6 yrs

Industry Experience

8 yrs

Languages Spoken

English English

Spanish Spanish

4.8

144 Reviews

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144 Reviews of Lorena Ortiz

May 07, 2025

Dealership Rating
Employee Rating

Nice experience very nice service ,communication was great ,waiting time was okay and my service was done so fast .thank you lexus of Pembroke Pines .! More

by CAPERUSITA0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Genao, Zebbie Lethridge

May 05, 2025

Dealership Rating
Employee Rating

El Servicio que me dio Lorena y Lexus Pembroke fue el mejor!!Super acertada en todo y con Buen manejo de óptima información!! Recomiendo 100% a Lorena como asesora de ventas si es que quieres un Lexus!! More

by Jorge19772000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2025

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia positiva! Nos alegra saber que Lorena y el equipo de Lexus of Pembroke Pines le brindaron un servicio excepcional. Apreciamos mucho la recomendación, disfrute al máximo de su nuevo Lexus!

May 02, 2025

Dealership Rating
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Lorena is an excellent sales representative. She is very truthful and determined to meet the expectations of the customer. Great job Lorena!!! More

by tricemiami2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Art Armani

May 02, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Lorena provided such excellent service at Lexus of Pembroke Pines! Thank you for sharing your positive experience with us. We appreciate the support and look forward to serving you again in the future!

April 30, 2025

Dealership Rating
Employee Rating

Lorena was helpful, precise and friendly. Thank you for your personalized assistance and helping me obtain my dream car. I look forward to making further deals with you in the future! More

by Melissa Mendez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Lexus of Pembroke Pines responded

Melissa, we're delighted to hear that Lorena provided you with such a positive experience at Lexus of Pembroke Pines. Enjoy your dream car and we look forward to assisting you again in the future!

April 02, 2025

Dealership Rating
Employee Rating

The service we received was outstanding ! ! They went above and beyond to make sure we left happy. Love how you are able to get everything you need done in one visit. Thank you for everything More

by AMANDAZAMMAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gemma Urbina , Eli from insurance

Apr 03, 2025

Lexus of Pembroke Pines responded

Amanda, we're delighted to hear that you had such a positive experience at Lexus of Pembroke Pines! Our team is committed to going above and beyond for our customers. Thank you for sharing your feedback with us!

March 27, 2025

Dealership Rating
Employee Rating

Very efficient and pleasant to deal with, took the time and were very patient and helpful More

by Drummernancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2025

Lexus of Pembroke Pines responded

We're always glad to be of assistance! Thanks for trusting Lexus of Pembroke Pines with your business.

March 13, 2025

Dealership Rating
Employee Rating

The best of the best Lorena is very good and helpful with everything thanks for your support and time More

by SANTIAGO04221942
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Lorena provided such excellent support during your visit to Lexus of Pembroke Pines! Thank you for sharing this wonderful feedback, and we look forward to assisting you again in the future.

March 03, 2025

Dealership Rating
Employee Rating

I had an outstanding experience purchasing my new NX 350h. The staff was not only helpful but also genuinely enthusiastic about their work. It was clear they valued me as a client, making the entire pro More

by PAUL@STREAM-LION.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlon Amador, Dayron Armenteros , Enrique Garcia

Mar 03, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your outstanding experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team made the process smooth and enjoyable. Enjoy your new NX 350h, and we appreciate the recommendation!

February 28, 2025

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Employee Rating

Had an excellent experience purchasing a used car. The dealer was incredibly helpful, making the process smooth and stress-free. Highly recommend! More

by LEMSILOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gemma Urbina

Mar 03, 2025

Lexus of Pembroke Pines responded

Lemsi, we're delighted to hear about your excellent experience at Lexus of Pembroke Pines! Thank you for recommending us and sharing your positive feedback. Enjoy your new ride!

February 26, 2025

Dealership Rating
Employee Rating

The seller Lorena and the finance Manager Gema Urbina are the best and very professional and excellent people. More

by RAUL.TORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gema urbina

Feb 27, 2025

Lexus of Pembroke Pines responded

Raul, we're delighted to hear that Lorena and Gema provided you with such a professional experience at Lexus of Pembroke Pines. Thank you for the wonderful feedback!

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