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Lorena Ortiz
Lorena Ortiz at Lexus of Pembroke Pines

Lorena Ortiz

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
161 Reviews

I offer my clients a low pressure, respect and fun experience along with great customer service both during and after the sale, working for you at YOUR pace!!! Feel free to call me or stop by and say hello!!! Instagram: @loren_lexusgirl ___________________________________ Ofrezco a mis clientes una experiencia sin presión, respeto y diversión, junto con un excelente servicio al cliente tanto durante como después de la venta, ¡trabajando para usted a SU ritmo! ¡No dude en llamarme o pasar a saludarme! Instagram: @loren_lexusgirl

Dealership Experience

6 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.8

161 Reviews

Write a Review

161 Reviews of Lorena Ortiz

January 15, 2026

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Employee Rating

Lorena is Knowledge and professional. She helped us with the selection that was best for our family!!! Thank you!!! More

by vargas8428
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jan 16, 2026

Lexus of Pembroke Pines responded

Thank you for sharing your kind feedback about Loreana and recognizing her professionalism! We hope to welcome you back to Lexus of Pembroke Pines down the road.

January 02, 2026

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Employee Rating

The best the people muy profesional amable Cortez adaptable a lo que uno necesita limpio servicio five star More

by l.2003alonso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel

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Jan 05, 2026

Lexus of Pembroke Pines responded

Gracias por compartir sus comentarios sobre nuestro equipo profesional y amable! Le agradecemos por destacar el servicio de cinco estrellas de nuestro equipo aquí en Lexus of Pembroke Pines.

December 12, 2025

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Employee Rating

The whole time I was there I was treated with respect and.they took the time to work with me. Excellent customer service. More

by VONDYBURCH
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Alkabouni

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Dec 12, 2025

Lexus of Pembroke Pines responded

Hi Vondy, we love hearing that our team showed you respect and excellent service from start to finish. Thank you for choosing Lexus of Pembroke Pines!

December 10, 2025

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Outstanding opportunity to deal with professionals during my vehicle upgrade. The whole team worked well together. Matched my request & needs to the perfect vehicle. Thanks for the great service. More

by JUS4DEX195
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hotneil Crespo

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Dec 10, 2025

Lexus of Pembroke Pines responded

Thank you for the glowing feedback! We're thrilled to hear that our team provided outstanding service and matched you with the perfect vehicle. We truly appreciate your business at Lexus of Pembroke Pines!

November 05, 2025

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Employee Rating

Very patient kind and helpful. His service was exceptional and was able to find me the best car at the best price highly recommended. More

by chichierw
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Finance Experience
Recommend Dealer
Yes
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Nov 06, 2025

Lexus of Pembroke Pines responded

We're so pleased to hear this thoughtful feedback! Thank you from all of us at Lexus of Pembroke Pines!

October 08, 2025

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Employee Rating

Thanks Lorena for taking good care of us & for staying later to make sure my daughter's transition went smoothly. Appreciate you Also Thanks to Darrell for taking the time to explain the process to my d More

by dbulgin1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 09, 2025

Lexus of Pembroke Pines responded

We're excited to hear that Lorena and Darrell made your daughter's first car-buying experience smooth and memorable. We will be sure to pass along your kind words to the team. Thank you for choosing Lexus of Pembroke Pines!

September 22, 2025

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Employee Rating

Had an amazing experience purchasing my lexus gx550. Good dealership special thanks to Mo! Recommend More

by sergeysadykov23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dulce Perez

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Sep 23, 2025

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines! We will pass along your kind words to Mo and the team. Enjoy the Lexus GX 550!

September 04, 2025

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Employee Rating

My salesperson, Luis, and the Finance Manager, Mrs. Parra, were absolutely amazing! Mrs Parra took her time to figure out the pricing, and Luis was great; he didn't try to sell me, but provided realist More

by BARBARA Koppich
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zulimar Parra, Luis Amato

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Sep 08, 2025

Lexus of Pembroke Pines responded

Hi Barbara - It's wonderful to hear that Luis and the team made your experience so smooth and pressure-free! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback with us.

August 13, 2025

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Employee Rating

Super feliz con el trato de Lorena Ortiz 20 de 10 super amiable y atenta ..! More

by samira.1323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 14, 2025

Lexus of Pembroke Pines responded

Gracias, Samira, por las 5 estrellas para Lorena del equipo de Lexus of Pembroke Pines! Apreciamos su apoyo y le enviamos un amistoso saludo.

August 03, 2025

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Employee Rating

El mejor dealer de todos llevo muchos años con ellos y nuestra vendedora especial se los recomiendo More

by LIANETPERDOMO92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 06, 2025

Lexus of Pembroke Pines responded

Apreciamos la enorme confianza depositada en nuestro equipo de Lexus of Pembroke Pines, Lianet! Gracias por las 5 estrellas para nuestro equipo.

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