Chris Cognetta
Chris Cognetta at Dana Ford Lincoln

Chris Cognetta

Customer Service

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

3.9
23 Reviews
3.9

23 Reviews

Write a Review

23 Reviews of Chris Cognetta

September 08, 2026

Dealership Rating
Employee Rating

Great service … they come right to your house and fix and service your car Thanks Dana More

by vdolce22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 02, 2026

Dealership Rating
Employee Rating

Avoided all my calls and repeatedly disconnected and hung up on me. When they want a sale they will contact you repeatedly however. More

by PG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 18, 2025

Dealership Rating
Employee Rating

The service experience at Dana Ford has been excellent since the first day! The team is accomodating, detailed and responsive. More

by CELESTE.TAVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 06, 2025

Dealership Rating
Employee Rating

Always very helpful. The service team are amazing. They offer pick up & delivery service that is so helpful. More

by lizsecari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

Mar 06, 2025

Dana Ford Lincoln responded

Lizsecari, we're delighted to hear that our service team at Dana Ford has been so helpful and accommodating with the pick-up & delivery service. Thank you for sharing your experience!

February 12, 2025

Dealership Rating
Employee Rating

It was a great experience dealing with Diana Ford I will definitely recommend my family and friends More

by Cobajilir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Joseph Castera

Feb 13, 2025

Dana Ford Lincoln responded

Thank you for choosing Dana Ford, we appreciate your positive feedback!

December 29, 2024

Dealership Rating
Employee Rating

Extremely professional and honest staff and management team at Dana Ford. They worked hard to get me the best deal and I was very satisfied. The entire process was quick and painless. Stop at Dana Ford fo More

by mcarlo37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Dana Ford Lincoln responded

Hi Mcarlo, thank you for sharing your positive experience with the team at Dana Ford! We're delighted to hear that our staff provided professional and honest service. Enjoy your new vehicle!

September 29, 2024

Dealership Rating
Employee Rating

Worst dealer ever Worst service Worst sales Worst receptionist Worst manager Worst worst experience Terrible More

by nalclandscapecontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Dana Ford Lincoln responded

We are truly sorry to hear about your experience. This feedback is very concerning, and we would like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 23, 2024

Dealership Rating
Employee Rating

If I could give a 0 I would! I still am having issues with the truck and they will not return my calls! The process for start to finish was painful! Kids from everyone and not on More

by mahers211331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Dana Ford Lincoln responded

We're truly sorry to hear about your experience. This is not the level of service we strive for, and it's concerning that you haven't received a response. Please reach out directly so we can address these issues promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

April 27, 2024

Dealership Rating
Employee Rating

Great service & very professional from the sales team to the service department they’re all top notch! More

by Jspatola1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Ralph Sibbio, Keith Curran , John Lomando

Apr 29, 2024

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your automotive needs! We appreciate your support and look forward to seeing you at your next visit!

October 16, 2023

Dealership Rating
Employee Rating

The process of picking our new car was smooth and easy. Jay was our salesman and he kept us up to date on everything More

by jcw7603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer , John Lomando

Oct 17, 2023

Dana Ford Lincoln responded

We're glad to know that your car-buying process was smooth and easy at Dana Ford. It's great to see Jay kept you well-informed throughout the journey! Thanks for sharing this review with us.

1

Dealership Inventory (865 Vehicles)

new 2026 Ford Bronco car, priced at $53,017
2026 Ford Bronco
new
Avalanche Gray exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $62,375
2027 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $49,790
2027 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $58,529
2026 Ford Explorer
new
Star White exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $62,375
2027 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
new 2027 Ford Explorer car, priced at $62,675
2027 Ford Explorer
new
Star White exterior
Automatic
Four-wheel Drive