Lori Schwartz | Page 3

Got me in super last minute before a work trip for an oil change on my Mustang! Saved my bacon! change on my Mustang! Saved my bacon! More

by AaronY Verified Customer Verified Customer

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Nothing was done to my vehicle dealer did not know what was wrong with it. I waited but they never contact me back was wrong with it. I waited but they never contact me back More

by faatiliv Verified Customer Verified Customer

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I brought my car in with three recalls to fix. Over the phone I was told even though it was after the date on the mail I got that it'd be covered and to just being the peice of mail. (Said covered Over the phone I was told even though it was after the date on the mail I got that it'd be covered and to just being the peice of mail. (Said covered until end of November but in late October when I called their earliest appointment was mid december) I brought the peice of mail and no one even looked at it. I was told the computer system only says we have one to do. So only one actually was done. When I went to pick up the vehicle the person who gave my keys asked if I saw my vehicle outside. I said no and she instructed me "it's probably over here just hit your panic button" so walking around in freezing weather looking for my vehicle was not ideal and concerning they didn't know where it was either. However, everyone was kind and they offered to give me a ride after dropping the vehicle off which I've never had offered when dropping off anywhere else. More

by Katelynnicole123 Verified Customer Verified Customer

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Friendly service an took care of our 2 recalls on our 2016 Ford Fusion . Happy with the care an service that was given . 2016 Ford Fusion . Happy with the care an service that was given . More

by Lisa Verified Customer Verified Customer

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Took my truck to Snohomish Ford for a recall repair and they refused to do the work. I took it to Bellingham Ford and in one day they completed the work with no questions asked. They were amazing. Treated they refused to do the work. I took it to Bellingham Ford and in one day they completed the work with no questions asked. They were amazing. Treated me like family and I love this place.. More

by justin.ciso Verified Customer Verified Customer

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Excellent service. They got me right in when another dealership wouldn’t. The service department is top notch and I will drive from Spokane to Bellingham since I can’t They got me right in when another dealership wouldn’t. The service department is top notch and I will drive from Spokane to Bellingham since I can’t get the best service in my area. Worth the drive! More

by Joyce Ann Verified Customer Verified Customer

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Bought a brand new lincoln, it's been nothing but problems. Every few months something is wrong with it, i have had all the service done at my local dealership. Today i got 2 more notifications of pr problems. Every few months something is wrong with it, i have had all the service done at my local dealership. Today i got 2 more notifications of problems that need sercice and when i called to make an apt to have it looked at and my car broke down and stopped in the middle of a busy intersection. I was speaking to lori at that moment and she was incredibly rude to me. She treated me like I am an inconvenience to her and didnt care that my car was having problems again 1 mo after just being in their shop previously. The lincoln way, that was guaranteed when I bought this car brand new states that when the car neds repair that the dealership will come pick it up and provide a replacement car while it's being fixed. This dealership even mailed me a letter offering this service boasting ahout how amazing the program was, asking for me to come in for my 10k mile check up. When i left the house this morning the odeter was at excactly 10k. Lori was neither understanding nor helpful and had a rude attitude with me and told me it's pretty much not her problem. Not the kind of employee I would want to represent my company. For 86k you would think they would at least hire a professional with a shred of compassion and customer service skills. Electrical system, tire, and door preasure sensors, security system, alerts fornthe 4wd and drive train,byou name it. It's been a problem. $750 and waiting on a tow despite the promise that was made to me when I purchased the vehicle. My check cleared and I upheld all my parts of the contract we made. All I want is what I was promised with the purchase of my luxury vehicle. This location represents lincoln and is falling way short of their standards. They solicited this review with repeated texts asking for a review.... Edit. Got the car towed to the closest dealership who says the problem was because of human error don't by Bellingham licolc service center. They made a mistake that ruined the alternator and poss more. 2k just to have the fixed. So much for a brand new car. To be cont. More

by Denalidawn Verified Customer Verified Customer

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Good care of my C-max with check and suggestions for replacement of minor needs. ?? No wash and vacuum? replacement of minor needs. ?? No wash and vacuum? More

by Keithjohnson980 Verified Customer Verified Customer

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Super friendly and professional. ..new to the area and pleased with the quality of service...thank you! ..new to the area and pleased with the quality of service...thank you! More

by jasonlovelienjuergens Verified Customer Verified Customer

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Service was performed exactly as specified in a timely and thorough manner, a positive experience overall. and thorough manner, a positive experience overall. More

by MACGELLAN Verified Customer Verified Customer

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