Lou Alfano

Good hard working service representatives that care fixing your vehicle the right way. They were respectful kind and hard working individuals. nice job fixing your vehicle the right way. They were respectful kind and hard working individuals. nice job More

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I have been using this service for at least 10 years. It had always been great! The people are very kind and accommodating! I love the concierge service so I don’t have to sit and wait for my car! It had always been great! The people are very kind and accommodating! I love the concierge service so I don’t have to sit and wait for my car! More

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I have a recall on my car. I have tried a few times to get the recall service. But in stead they want to check to see if my car needs the recall service. A recall is a recal I have tried a few times to get the recall service. But in stead they want to check to see if my car needs the recall service. A recall is a recall! Every car I ever had that had a recall the dealer always did the work we without question. This type of service is unacceptable. I fail to see how they ever got an award. More

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Absolutely the best experience, Seamless. The pick up & delivery guys are great. Lou was very helpful. The pick up & delivery guys are great. Lou was very helpful. More

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In and out timely. Less than an hour. Lou was very professional and easy to speak with!! Thank you Less than an hour. Lou was very professional and easy to speak with!! Thank you More

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The Service Department at Arlington Hts. (IL) Ford has never disappointed me. P. J., the mechanics, service writers, and clerical staff have made my service experiences very positive. They w (IL) Ford has never disappointed me. P. J., the mechanics, service writers, and clerical staff have made my service experiences very positive. They want to ensure that their customers receive excellent technical assistance in a timely and efficient manner. Very pleased with the Service Dept. at AH Ford. More

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They provide convenient service. The staff are always pleasant. The work is done quickly. Thank you. The staff are always pleasant. The work is done quickly. Thank you. More

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Arlington Heights Ford is the only place I trust for my vehicle service, thanks much Lou vehicle service, thanks much Lou More

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First class service always at AH Ford! I have been a customer for over 35 years… I have been a customer for over 35 years… More

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Always professional and thorough. Detailed records and options on needed service are provided. Waiting area is pristine Detailed records and options on needed service are provided. Waiting area is pristine More

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