Lou Alfano | Page 2

I would just like to express my gratitude for the help that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and ca that Luigi Alfano gave to myself and my son Jacob English during a very uncertain episode with his 2017 Ford escape. Luigi was very consistent and caring during the process of a third-party warranty issue. He was helpful at keeping us informed, and providing us with needed information and help with the engine replacement and repairs, He also helped with new tires and other repairs that needed to be made. I appreciate Arlington Heights Ford consistent customer service, and help now and in the past. - [ ] Once again, Luigi was very consistent, helpful, and made us feel as though we were alone during a time where the third-party warranty could’ve been very difficult to navigate. Sincerely, Thomas and Jacob English More

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Lou had to re-do the bill after I asked him if he included the rewards points ($91). included the rewards points ($91). More

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I am almost twenty years with AH Ford. My experience with their all departments is nothing less than great! Lou stayed on top of everything. Great communication and service he provided i My experience with their all departments is nothing less than great! Lou stayed on top of everything. Great communication and service he provided is all I needed. I would give them 6 stars if this is possible:) More

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Great service experience at AHF. Look no further Lou Alfano will take care of you like family. Mike M Look no further Lou Alfano will take care of you like family. Mike M More

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Lonnie Catanese made the entire process perfect from start to finish. Great vehicle at a great price! start to finish. Great vehicle at a great price! More

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Lonnie Catanese was extremely helpful in locating the exact car I wanted, even when I did. It know myself. He listen to what I wanted and found it!! exact car I wanted, even when I did. It know myself. He listen to what I wanted and found it!! More

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Thank you Lou Alfano and Tech James Dresden. Very reasonable pricing, professional and high tech service. Very reasonable pricing, professional and high tech service. More

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Lou Alfano really helped me out with my Truck maintenance and he took care of the two recalls it had. Thank you and he took care of the two recalls it had. Thank you More

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Lou A. was very professional and friendly in helping to service my truck. He also helped to order a part for me for an outstanding recall and even got my c was very professional and friendly in helping to service my truck. He also helped to order a part for me for an outstanding recall and even got my car back to me an hour earlier than expected. It was great to work with Lou A. and the AH Ford Service team over all. Will definitely be back! More

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Best of the best. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. More

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