Lou Bilous
Lou Bilous at Smithtown Toyota
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Lou Bilous | Page 16

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
339 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

15 yrs, 2 mos

Industry Experience

35 yrs, 6 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

339 Reviews

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339 Reviews of Lou Bilous

February 10, 2018

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Employee Rating

Excellent! Louis Bilous was very helpful and knowledgeable during the whole process of obtaining our leased Toyota RAV. He answered all our questions. Set up our More

by Lanze, J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2018

Smithtown Toyota responded

Valued customer, thank you for the great 5-star review of Louis! We hope you enjoy your new RAV4 and let us know if we can be of any further assistance down the road. All the best for now! Lauren Karakasians, Customer Relations Manager

November 25, 2017

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Courteous and Professional We picked up our brand new 2018 Toyota Highlander yesterday and can't say enough about our experience. Our salesman, Lou Bilous took his time to expla More

by Janet M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Nov 27, 2017

Smithtown Toyota responded

Thank you for taking the time to write a review about your positive experience with us! We’re so thankful for wonderful customers like yourself and very much appreciate your business. Please let us know if we can be of any assistance and enjoy your new car! Lauren Karakasians, Customer Relations Manager

November 07, 2017

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Excellent Lou was amazing! He got us the best deal for our needs. He was personable, funny and knowledgeable. I would highly recommend him to everyone. More

by Hallett5859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: And finance

Nov 20, 2017

Smithtown Toyota responded

Thanks so much for the truly exceptional rating of our dealership! All the best for now and please let us know if there's anything else we can do for you down the road. Lauren Karakasians, Customer Relations Manager

October 24, 2017

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The best Toyota dealer The sales personnel were very knowledgeable and understood what I wanted. They stayed within my budget. They showed allvevicles that wanted to see. Th More

by Alicia carramo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Murray

Oct 25, 2017

Smithtown Toyota responded

Alicia, thank you very much for your review! We are happy we were able to assist you during the car buying process. Please let us know if we can be of any further assistance. Thanks again! Lauren Karakasians, Customer Relations Manager

October 22, 2017

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Employee Rating

Excellent, no stress, no hassle experience! Our salesperson was Lou B and he was wonderful! He was thorough, professional, and very informative! He helped us through the whole car buying experie More

by MelanieR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean from Finance

Oct 25, 2017

Smithtown Toyota responded

Melanie, thank you for the 5-star review and kind words! We will make sure to pass them along to Lou as well. Please stop by if you ever need anything down the road. Thanks again! Lauren Karakasians, Customer Relations Manager

October 06, 2017

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Great experience Great price and service! Lou and Diego made the process simple and no nonsense with pushing add-ons or items we were not interested in. More

by Carformom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2017

Smithtown Toyota responded

Thank you so much for taking the time out of your day to review your recent experience with our team! We will make sure Lou, Diego and management sees your kind words. Let us know if we can ever be of assistance and enjoy your new car! Lauren Karakasians, Customer Relations Manager

September 06, 2017

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Employee Rating

Excellent I went in knowing my credit wasn't the greatest. However I knew I needed a new car . Louis B and Sean H were absolutely fantastic . They did not make More

by Kweldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2017

Smithtown Toyota responded

Thank you very much for your outstanding review! We appreciate you taking the time out of your day to provide us with your feedback. Please let us know if there's anything else we can do for you whatsoever. Thanks again and drive safe! Lauren Karakasians, Customer Relations Manager

September 03, 2017

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Smithtown Toyota Dealership I have been to Smithtown Dealership because: of the whole team of different departments staff members are, very knowledgeable, very professional in ev More

by Rosie 903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Feranola

Sep 05, 2017

Smithtown Toyota responded

Rosie, thank you for your wonderful 5-star review! Here at Smithtown Toyota, we do our best to ensure that each and every experience is as attentive and painless as possible. With your recent experience at the dealership with Lou, it seems like that is definitely the case. Please let us know if we can be of any further assistance! Lauren Karakasians, Customer Relations Manager

September 03, 2017

Dealership Rating

excellent purchased a 2017 tacoma from salesman lou bilous. . very professional and honest second vehicle purchased from him n one and half years. would recomme More

by frank a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2017

Smithtown Toyota responded

Frank, thanks so much for the kind words about Lou! We're so pleased that you're happy about your recent purchase with us. All the best for now and just know that another truly exceptional experience is just down the road if you're in need of anything else at all. Lauren Karakasians, Customer Relations Manager

August 30, 2017

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Great experience! Lou Bilous is an excellent salesman, very helpful, patient and not pushy - all of which I really appreciated! I would recommend him and Smithtown Toy More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John (Don't know last name) who arranged financing, and Greg (?) who took care of the final paperwork on John's day off.

Sep 05, 2017

Smithtown Toyota responded

Vicki, thanks so much for the great review of Lou and our dealership as a whole! If you have any car troubles at all down the road, don't forget that another truly exceptional experience awaits you at Smithtown Toyota once again. Lauren Karakasians, Customer Relations Manager

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