Lou Bilous
Lou Bilous at Smithtown Toyota
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Lou Bilous | Page 17

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
338 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

15 yrs, 1 mo

Industry Experience

35 yrs, 5 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

338 Reviews

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338 Reviews of Lou Bilous

July 19, 2017

Dealership Rating
Employee Rating

Excellent experience Our experience in purchasing a 2017 Camry was the best we have ever had buying a new car. We were treated with courtesy, promptness and fairness. Our More

by T&Jcamryowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2017

Smithtown Toyota responded

Thanks so much for your very kind words about Lou and our dealership as a whole. We strive for greatness each and every day here at Smithtown Toyota. Feedback like this truly makes our heart swell. If you need anything else more down the road, just know that we'll be right here to assist. Lauren Karakasians, Customer Relations Manager

July 02, 2017

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Employee Rating

2017 Tacoma Leased my new truck with Lou and Diego hassle free and painless experience. Very nice guys found the exact truck i wanted and got it to me in 2 days a More

by 17TacoLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Ruiz

Jul 10, 2017

Smithtown Toyota responded

We are so glad to hear about your great experience here at Smithtown Toyota. Louis, Diego and the rest of the sales team strive to provide an enjoyable and stress-free shopping experience, and we will be sure to pass along your positive feedback to him. Thank you for being a loyal customer and we look forward to working with you on your next purchase! Lauren Karakasians, Customer Relations Manager

June 28, 2017

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Employee Rating

Re-Lease We re-leased a new Toyota Camry SE and the salesman, Lou B was very friendly and willing to work with us on price. Very happy with the experience! More

by debo7937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2017

Smithtown Toyota responded

Thank you for taking the time to write a review about your positive experience with us! We’ll make sure Lou hears your kind words. We’re so thankful for wonderful customers like yourself and very much appreciate your business. Please let us know if we can be of any assistance down the road. Lauren Karakasians, Customer Relations Manager

June 12, 2017

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Employee Rating

Smooth purchase with no surprises Purchased my new Prius 4 when it arrived ahead of schedule. The whole process was about one hour. Lou took the time to show important features and po More

by Likes Prius
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2017

Smithtown Toyota responded

We're so pleased to hear about your great experience with your brand new Prius! When you have Lou and the rest of our staff at the helm, you know that you're in good hands. If you need anything else more down the road, just let us know how we can help! Drive safe! Lauren Karakasians, Customer Relations Manager

May 08, 2017

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Employee Rating

Great Experience We love our new 2017 Highlander. Our salesperson was so terrific. We have dealt with him on our previous 2014 Highlander. He never disappoints; alw More

by sweetgizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2017

Smithtown Toyota responded

We thank you so much for your kind words here about Lou and our dealership as a whole! The 2017 Highlander is such a wonderful vehicle—we're so pleased that you found each other. If you need anything else at all down the road, just know that we'll be right here for you. Lauren Karakasians, Customer Relations Manager

April 22, 2017

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Employee Rating

The many wonderful Employees at Smithtown Toyota This Dealership is as good as it gets when shopping for a vehicle. I've known Tim Payton for 11 years and was disappointed to learn Tim was on vacatio More

by Shana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Payton , Stacy Meehan and Diego

Apr 24, 2017

Smithtown Toyota responded

Shana, your feedback and trust in Smithtown Toyota and our team is truly appreciated! We are thrilled to have you as our customer and very much appreciate your loyalty over the years. Enjoy your new car and please let us know if there's anything you need from us. Thanks again! Lauren Karakasians, Customer Relations Manager

April 17, 2017

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Amazing Lou was very professional and not at all pushy. No crazy sales calls after you leave the dealership and everyone in there is always smiling and greati More

by Jrea14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Hanley

Apr 24, 2017

Smithtown Toyota responded

Thank you very much for your feedback! We truly appreciate you taking the time to let us know how your experience at Smithtown Toyota was and we are very pleased to hear it was nothing but positive! We strive to provide excellence customer service and we are appreciative that you recognized that. Please let us know if you need anything at all and thanks again! Lauren Karakasians, Customer Relations Manager

April 11, 2017

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Employee Rating

Best car buying experience!!! Our salesperson Lou Bilous was extremely pleasant, professional and knowledgeable. He was very accommodating from the first time we spoke with him. More

by Jeyce DeClue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2017

Smithtown Toyota responded

Jeyce, congratulations to your and your wife on your new Prius! It's an outstanding vehicle and we're happy we were able to help you two find each other! Please let us know if we can be of any assistance down the road. Drive safe! Lauren Karakasians, Customer Relations Manager

April 06, 2017

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Employee Rating

Excellent service Me and my family were treated with great courtesy and professionalism by my sales rep Louis Bilous. He made sure we were comfortable with our purchase More

by tcmckenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2017

Smithtown Toyota responded

We're so pleased to hear that you recently had an outstanding experience with Lou and our dealership as a whole! Congratulations on your new Camry. Please let us know if you need absolutely anything from us. Thanks again! Lauren Karakasians, Customer Relations Manager

Apr 12, 2017

Smithtown Toyota responded

Jeyce, thank you very much for your review and congratulations on your new Camry! We truly appreciate your business and hope we can continue on as your dedicated Toyota dealership for years to come. Please let us know if you need anything down the road. Thanks again! Lauren Karakasians, Customer Relations Manager

March 29, 2017

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A Great Sales Rep Lou Bilous I just purchased a new 4 Runner from Smithtown Toyota and felt no pressure at all in dealing with Lou Bilous he was friendly and knowledgeable and pat More

by Almny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2017

Smithtown Toyota responded

Al, thank you for your amazing review! We'll absolutely pass along your kind words to Lou and let him know you had a great experience with him at our dealership. Congratulations on your new 4Runner and please let us know if you need anything whatsoever. Thanks again! Lauren Karakasians, Customer Relations Manager

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