Lou Bilous
Lou Bilous at Smithtown Toyota
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Lou Bilous | Page 22

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
338 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

15 yrs, 1 mo

Industry Experience

35 yrs, 5 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

338 Reviews

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338 Reviews of Lou Bilous

April 19, 2016

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Employee Rating

New Lease I went back to Smithton Toyota to lease my 2016 Sienna. I had previously purchased a used car from them a few years ago. And had a great experience bo More

by T. Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2016

Smithtown Toyota responded

Thanks for your outstanding review! We truly appreciate your kind words about our dealership, Lou and Jeff. We strive to have a friendly and welcoming environment here at Smithtown Toyota and it's great to hear you experienced that. Please let us know if you need anything else at all—that's what we're here for! Lauren Karakasians, Customer Relations Manager

April 18, 2016

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Bought my third new vehicle from Lou because of the outstanding professionalism of the entire dealership. The overall dealership experience is head and shoulders above any other dealersh More

by aposjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2016

Smithtown Toyota responded

Thank you very much your glowing review! We have been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients, especially loyal ones like yourself. We'll make sure to pass along the kind words to Lou and make sure he hears what a great experience you had working with him. Please let us know if you need anything from us and enjoy your new car! Lauren Karakasians, Customer Relations Manager

April 13, 2016

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Great Dealership ! Went back to Smithtown Toyota today for my second lease of a Prius. We were helped by Lou Bilous again and all went as smooth as can be just like last More

by Paul
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2016

Smithtown Toyota responded

Paul, thank you so much for your feedback! It's so great to hear you had such a positive experience the first time around that you decided to come back to us for your second car. Please let us know if we can be of any assistance and we hope you're loving your new Prius! Lauren Karakasians, Customer Relations Manager

April 09, 2016

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Great experience for 1st time buyers From the initial call to arrange an appointment through the entire process, everyone at Smithtown Toyota was very friendly and pleasant. We had the go More

by Newcar2016
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Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2016

Smithtown Toyota responded

Thank you for taking time out of your busy day to leave a review about Lou and our dealership! We truly want to make sure that you leave with the best car and deal for you and are so pleased to hear your positive feedback! Please let us know if you need anything else down the road—that's what we're here for! Lauren Karakasians, Customer Relations Manager

April 04, 2016

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Very pleasant experience I saw an advertisement online for the best price for my car. It was through TrueCar. Smithtown Toyota was listed as a participating dealer. I left my More

by beachbum,linda316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2016

Smithtown Toyota responded

Thank you so much for taking the time out of your day to let us know about your positive experience with us! It is crucial to us to build and maintain strong relationships with our clients and we look forward to serving you again in the future! Thank you again and please let us know if there's anything else we can do for you. Lauren Karakasians, Customer Relations Manager

April 04, 2016

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repeat buying @ Stown Toyota Lou is a great salesman! Incredibly knowledgeable and patient... Enjoyed the experience. Bought from him in the past, always explains and takes t More

by repeat buyer
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 05, 2016

Smithtown Toyota responded

We sincerely appreciate your feedback and loyalty to us here at Smithtown Toyota! We will absolutely make sure Lou also hears your kind words. Please let us know if we can be of any further assistance and we look forward to continuing our relationship for years to come! Lauren Karakasians, Customer Relations Manager

March 15, 2016

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Easier than I thought I had a very positive experience at Smithtown Toyota. I had contacted Lou Bilous through a recommendation of a friend. It was time to replace my pre More

by Backbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016

Smithtown Toyota responded

Congratulations on your new vehicle and thank you tremendously for your 5 star review! We pride ourselves on providing excellent customer service and a stress-free buying experience and we will make sure Lou hears your positive feedback and kind words. Thank you for choosing and recommending Smithtown Toyota. Please let us know if there's anything we can do for you in the meantime. Thank you again! Lauren Karakasians, Customer Relations Manager

March 14, 2016

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Excellent experience We had a positive experience with sales person Louis Bilous, he was knowledgeable and helpful. He was easy to work with, considerate and polite. We en More

by Ala Eileen 723
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Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2016

Smithtown Toyota responded

We truly appreciate your business and stellar 5-star review, Ala. It's customers like you that make it all worth it on our end. We'll make sure Lou hears your kind words and positive feedback. We're so excited about your new Highlander and hope you're absolutely loving it! Please let us know if we can help in any way. All the best! Lauren Karakasians, Customer Relations Manager

March 13, 2016

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Wonderful Experience I had a very positive experience at Smithtown Toyota with Lou Bilous. He was low pressure and easy to negotiate with. I ended up purchasing a 2016 Rav More

by Got a New Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2016

Smithtown Toyota responded

We're so happy to hear about your recent experience with Lou! He is one of our core members here at Smithtown Toyota and we'll be sure to pass along these kind words in his direction. We hope that you enjoy your brand new RAV4 and please let us know if you need anything from us at all down the road - that's what we're here for! Lauren Karakasians, Customer Relations Manager

March 08, 2016

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2nd lease from this dealership My lease on my 2013 Toyota highlander was up. Having owned and leased many Toyota's in the past I wanted something different. Not because I was unhap More

by Aleak
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff bratisax

Mar 10, 2016

Smithtown Toyota responded

Amy, thank you for your kind words! The car buying and leasing process can be stressful but we strive to make it as easy and painless as possible. I’m glad to hear we did just that for you! We sincerely appreciate your business and hope to continue serving you for many years to come. Enjoy your new Highlander! Lauren Karakasians, Customer Relations Manager

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