Louis Safdie | Page 67

Great Car Buying Experience! Thank you to Bobby Mack for making my car buying experience great! I’ve been looking for a good used car for a while and found it at Mazda of Roswell Thank you to Bobby Mack for making my car buying experience great! I’ve been looking for a good used car for a while and found it at Mazda of Roswell. Bobby went out of his way to help me with all the details of my purchase! Louis was also great to work with. I’m very pleased with my Mazda CX-9 and I highly recommend this dealership! More

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Professional, satisfying and trusting. I was very impressed by Phillip and the rest of the team throughout the process. The important thing to me is that Phillip earned my trust and that w I was very impressed by Phillip and the rest of the team throughout the process. The important thing to me is that Phillip earned my trust and that was key in my decision to purchase a new vehicle. More

by Mandamy Verified Customer Verified Customer

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Service Shon gave good service. Was not there long and left with the car I wanted. If I buy another car I would love for him to be my saleperson Shon gave good service. Was not there long and left with the car I wanted. If I buy another car I would love for him to be my saleperson More

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Wonderful staff and even better deal! I had been shopping around for a car for a couple months. I had even come to this dealership in the past to test drive, and they were friendly and kno I had been shopping around for a car for a couple months. I had even come to this dealership in the past to test drive, and they were friendly and knowledgeable, and they didn't pressure me buy right then. They were confident in their cars and what their cars have to offer. And that confidence really makes an impression when dealing with so many different dealerships, cars, and salespeople. I had returned a second time a few months later and that feeling was still there of helpful and knowledgeable salespeople without that sales pressure. When I finally decided to make a purchase, Chris was extremely helpful, and truly worked with me to get me the best deal possible. You see a lot of stories on the internet about how car salesmen are only out for themselves, but not all of them are. They are doing their job, trying to get you the best deal possible on the right vehicle. And yes, they are a business too, but the difference here is that car sales isn't a "Winner take all" affair. Both sides can win. The dealer can still be a business while helping the customer get an amazing deal. And that's exactly what Chris did. It was a no hassle purchase and I got a fantastic deal thanks to the effort of him and his team. And to add to the experience, there was even an error they had made in the calculations, and instead of trying to throw it back on me saying "sorry, we made an error, you have to pay X more", they just accepted the responsibility that it was an error on their side and I really appreciated that honesty and them taking responsibility. Their finance team even worked with me to get an even better rate of financing than I had initially been approved for. Now I have 0% interest where I was initially approved for 3.68%. I highly recommend Mazda of Roswell and will certainly be looking forward to working with them again. And I absolutely Love my Mazda 6 Signature! More

by ZERODIFFERENCE Verified Customer Verified Customer

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Best Dealership Interaction on either coast. Every team member I interacted with was excellent. I'd like to point out that both Terry P. and Louis S. did everything in their power to ensure I lef Every team member I interacted with was excellent. I'd like to point out that both Terry P. and Louis S. did everything in their power to ensure I left the lot satisfied and happy. Best dealership experience I've ever had. More

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Just got my new car and I'm loving it. Just got an amazing deal from this spot. Payments are affordable and service is super friendly. I would highly advise shopping for a lease or used car Just got an amazing deal from this spot. Payments are affordable and service is super friendly. I would highly advise shopping for a lease or used car at this facility. More

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Excellent buying experience on certified vehicle We had a great experience buying a used certified vehicle for my son at Roswell Mazda from Jim Mee and his trainee JD(?). Jim was extremely knowledgea We had a great experience buying a used certified vehicle for my son at Roswell Mazda from Jim Mee and his trainee JD(?). Jim was extremely knowledgeable on answering our very specific questions about Mazda 6, 3 and the Mx5. During negotiations he worked with his sales manager to agree on a price. I already had a another vehicle that I was prepared to buy but they agreed on a price that we thought was fair. More importantly, we found a couple of small things that needed repair and he quickly worked to quickly fix it. More

by BHADFAM95 Verified Customer Verified Customer

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Pleasant Experience Chris was very knowledgeable about their product and also their competition, which was helpful with the decision-making process. Chris and Louis were Chris was very knowledgeable about their product and also their competition, which was helpful with the decision-making process. Chris and Louis were professional, efficient and respectful of our time. Enjoyed the purchasing experience. More

by ETFSU01 Verified Customer Verified Customer

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Issues handled with professionalism Mazda of Roswell has earned my future business by dealing with a difficult situation with professionalism and class. I signed a deal and was contacte Mazda of Roswell has earned my future business by dealing with a difficult situation with professionalism and class. I signed a deal and was contacted by the finance team and told that the rate couldn’t be secured. We had a conversation about options and I laid out my expectations that I retain the same payment and terms and that any changes to the purchase be resolved through price. Although the change was minor (only around $50), they made good on the former deal and held my payment and term the same with only a slight change in interest rate. They handled it very well and I appreciate the effort to keep me as a satisfied customer. More

by BimmerOwner Verified Customer Verified Customer

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Receptive, Tenacious and Friendly! An Uplifting Experience! So, as a newly graduated medical student (now Intern Physician), going into purchasing and/or leasing a vehicle was at the very minimum daunting, and So, as a newly graduated medical student (now Intern Physician), going into purchasing and/or leasing a vehicle was at the very minimum daunting, and not just for the issue of deciding which color I want (haha), but obviously more for the fact that my credit and income history were consistent with a broke medical student. Initially, these factors did in-fact begin to present themselves as potential roadblocks (no pun intended) to the reality of being mobile in the city of Atlanta. Well...Mazda of Roswell ensured this wasn't the case! This dealership worked with me step-by-step until we were able to figure out a reasonable solution from both my end and the bank's end, and I appreciate the commitment and tenacity spent on my behalf! Staff at Mazda of Roswell like Louis and Phillip spent literally hours of their work day to ascertain a solution solely for me, and even offered a great Mexican place across the street with tasty recommendations for the downtime/interval (haha)! In the end, I walked out of the dealership satisfied with my financial obligations, encouraged by the tenacious spirit of the dealership, and most importantly a customized, beautiful, brand new Mazda 6 that I may not have gotten without the help from these hard-working guys. Thank you for your hard work, Mazda of Roswell! Please keep it up! More

by MDsoMe Verified Customer Verified Customer

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