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Lucas Luchsinger
179 Reviews
Dealership Experience
22 yrs, 9 mos
Industry Experience
24 yrs, 5 mos
179 Reviews
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179 Reviews of Lucas Luchsinger
January 16, 2024
Went in to get complimentary oil change (vehicle purchased in feb of 22) specifically asked on the phone to make sure it was covered. Got oil change completed and was surprised with a $84 bill, info purchased in feb of 22) specifically asked on the phone to make sure it was covered. Got oil change completed and was surprised with a $84 bill, informed service manager of issue and was basically told I’m out of luck. Will never have service here again, and will never purchase another vehicle here More
by TRACECLARK50
Verified Customer
January 16, 2024
Brandon (sales) and Ryan (sales/finance) were both exceptional to work with, understood my urgent needs and my frustration with my previous vehicle purchase. They were knowledgeable, professional and exceptional to work with, understood my urgent needs and my frustration with my previous vehicle purchase. They were knowledgeable, professional and extremely helpful. More
by sheryl.schneider
Other Employees Tagged: Derek Duncan , Ryan Nease, Brandon Neville
January 07, 2024
Very satisfied with the service we have received this time and all the past times we have been to this dealership time and all the past times we have been to this dealership More
by GRSHPPR75
Other Employees Tagged: Derek Duncan, Clark Fritz , Mason Bettles
December 22, 2023
Good place. I don’t want to type 15 words. Thanks but no thanks. Urg. I don’t want to type 15 words. Thanks but no thanks. Urg. More
by SWIESEN
Other Employees Tagged: Derek Duncan , Mason Bettles
December 01, 2023
They are friendly and do a great job! They answer questions honestly and want to keep the customer in a well maintained, safe car. They answer questions honestly and want to keep the customer in a well maintained, safe car. More
by spetitjean_2000
Other Employees Tagged: Tim Holm, Derek Duncan , Mason Bettles
November 30, 2023
Always professional and prompt. Everyone is very friendly here. Options were explained. Refreshments are provided. Everyone is very friendly here. Options were explained. Refreshments are provided. More
by CAROL.BRENT.MK
Other Employees Tagged: Derek Duncan , Mason Bettles
November 29, 2023
My car was acting like it wasn't going to start when I filled it with gas. Took it in for service and twice they said it was fixed and twice it was not. The third time I asked for a loaner because it's ha filled it with gas. Took it in for service and twice they said it was fixed and twice it was not. The third time I asked for a loaner because it's hard for my Dad (86) to drive anymore. I waited 3 weeks without a call. They also messed up the tire pressure screen so that when I added air to front tires, the screen said it was the back tires. Twice they were to fix that and twice they did not. This was my Mom's car and has always been serviced here, but no more. Even my Dad was disappointed. More
by Charlotte
November 17, 2023
The service technicians tried real hard to find the problem but to no avail. My car failed to start (when it was necessary)…but there were times that it would start. They kept it for four days and coul problem but to no avail. My car failed to start (when it was necessary)…but there were times that it would start. They kept it for four days and couldn’t find why it was acting rough. More
by conniebook52
October 17, 2023
They took care of my oil change and the other request I had and were very polite and informative when I went to pick up my car. had and were very polite and informative when I went to pick up my car. More
by KAREN_WEST0
Other Employees Tagged: Derek Duncan , Mason Bettles
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