Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC

Lucas Luchsinger | Page 7

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.8
190 Reviews

Dealership Experience

22 yrs, 11 mos

Industry Experience

24 yrs, 7 mos

4.8

190 Reviews

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190 Reviews of Lucas Luchsinger

February 06, 2025

Dealership Rating
Employee Rating

They are great they always accommodate me I'm a bigger guy and they take me home in my car I really appreciate those guys at home More

by n2fompco. D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lance Gentry, Ethan Hodges

Feb 18, 2025

Holm Buick GMC responded

Thank you for the wonderful feedback! We're so glad to hear that we're able to accommodate your needs. At Holm Automotive Center, we strive to go the extra mile for our customers, and we're happy to provide transportation when needed. We appreciate your business and your kind words about our team. Sincerely, the Holm Automotive Team of Salina

February 04, 2025

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The best service department around. I would never go anywhere else. They are courteous, knowledgeable, and efficient. More

by Alan Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Clark Fritz , Lance Gentry, Ethan Hodges, Norman Kasper, Janet

Feb 18, 2025

Holm Buick GMC responded

Thank you for the incredibly kind words! We're honored that you consider our service department the best around. Providing courteous, knowledgeable, and efficient service is our top priority, and we're thrilled that it resonates with you. We appreciate your loyalty and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

February 03, 2025

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Employee Rating

They get me in and out, with the job done right. Friendly reliable service everytime. More

by Drte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lance Gentry, Ethan Hodges

Feb 18, 2025

Holm Buick GMC responded

Thank you for the great review! We're pleased to hear that we consistently get you in and out quickly with the job done right. Providing friendly and reliable service every time is our goal, and we appreciate your recognition of our efforts. We value your business! Sincerely, the Holm Automotive Team of Salina

February 03, 2025

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Not only do they do a great job helping me Mai rain my car, but when I stopped there to ask about a low tire they aired it up and checked all the rest. Awesome service. More

by gale.soukup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Ethan Hodges

Feb 18, 2025

Holm Buick GMC responded

Thank you for the wonderful feedback! We're delighted to hear that you appreciate our car maintenance services. We're especially glad our team was able to assist you with your low tire, checking all the others as well. Providing thorough and helpful service, even for small issues, is a reflection of our commitment to customer care. We appreciate your business and are always happy to help! Sincerely, the Holm Automotive Team of Salina

January 23, 2025

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Employee Rating

I’m very pleased at how this dealership treats customers. After getting my oil changed, my service engine light came on and I called it. They told me to come right back and they would check it out. They were More

by TRACI.SALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lance Gentry, Ethan Hodges

Jan 28, 2025

Holm Buick GMC responded

Traci, Thank you for the wonderful review! We're so glad to hear you're pleased with how we treat our customers. We especially appreciate you sharing your experience with the service engine light. Our team is determined to provide prompt and efficient service, and we're happy we were able to quickly resolve the issue for you after your oil change. This dedication to customer care and concern for others is a key part of our mission to build trust with our clients. We value your business and appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

January 20, 2025

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Always get fast efficient service from Derek and Holm Automotive Service representatives! Thank you so much! More

by HFGWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hughes, J.R. Marchbank, Tim Holm, Derek Duncan, Clark Fritz , Jaron Bell, Lance Gentry, Ethan Hodges, Norman Kasper

Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

January 16, 2025

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I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff wa More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lance Gentry, Ethan Hodges

Mar 10, 2026

Holm Buick GMC responded

Thank you, Jessica, for the fantastic 5-star review! We are so pleased to hear that Ethan and the rest of our service team could turn a potentially stressful warranty issue into a smooth, hassle-free experience. Keeping our guests updated and providing professional, attentive service is exactly what we strive for. We truly appreciate your kind words and your willingness to recommend us to others! We look forward to seeing you again whenever your truck needs attention. Sincerely, the Holm Automotive Team of Salina

Jan 16, 2025

Jessica responded

I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff was professional, courteous, and attentive to my concerns. The service team handled my warranty claim promptly and kept me updated throughout the process. They made what could have been a stressful situation completely hassle-free. It’s clear that customer satisfaction is a top priority here. Thank you to the team at Holm for turning a potential headache into a smooth and easy experience. I’ll definitely be recommending your dealership to others!

January 16, 2025

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Dealership went above and beyond! Got my squeaky obnoxious brakes fixed. So thankful for a company who takes care of their customers. More

by JWatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words! We are glad we were able to address the issue with your brakes and improve your driving experience. We strive to provide excellent customer service and are happy to hear that we exceeded your expectations. Sincerely, The Holm Automotive Team of Salina

January 15, 2025

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Employee Rating

Great service , got it in early completed repairs on time and kept me informed and explained the inspection results More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan , Lance Gentry, Ethan Hodges

Jan 21, 2025

Holm Buick GMC responded

Thank you for sharing your experience. We appreciate you recognizing our commitment to timely service and clear communication. Keeping our customers informed throughout the repair process is a key part of our Customer Care value and reflects our determination to provide the best possible service. We're pleased we could meet your expectations and complete the repairs as scheduled. Sincerely, the Holm Automotive Team of Salina.

January 11, 2025

Dealership Rating
Employee Rating

Very professional, courteous, returned phone calls promptly and was very knowledgeable and proactive. Will be changing dealerships. More

by dbeckenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Jan 21, 2025

Holm Buick GMC responded

Thank you for your feedback. We appreciate you highlighting our team's professionalism, courtesy, prompt communication, and knowledge. These qualities reflect our commitment to Customer Care and our Industriousness in providing proactive service. We strive to build Trust with our clients through reliable actions and clear communication. We value your business and hope we can continue to earn your trust in the future. Sincerely, the Holm Automotive Team of Salina.

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