Lucas Segura

Very good salesman very thorough where all of his way to make me happy got my car the same day can’t ask for anything better make me happy got my car the same day can’t ask for anything better More

by POLARK23 Verified Customer Verified Customer

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Back in October 2024 we purchased a 2024 Mazda 3 and Lucas Segura was the assisting salesman whom I found to be helpful and courteous. The end of this July my wife and I decided we wanted to consider tr Lucas Segura was the assisting salesman whom I found to be helpful and courteous. The end of this July my wife and I decided we wanted to consider trading in the Mazda 3 for a 2023 CX5 which I had my eye on that I found on the Flood Mazda website. Thinking of Lucas I called and scheduled an appointment with him so the wife and I could take a test drive in this CX5 which we liked immediately and with his help secured an acceptable trade value for the Mazda 3 and purchased the CX5. Never before had we considered an SUV as our vehicle of choice, but our granddaughter also in July purchased a 2016 CX5 and took us for ride in it and we found that because the CX5 has a higher stance that it was easier for us to get in and out of in dealing with everyday aches and pains associated with getting older. In all we were happy with the overall experience. Both the Mazda 3 and the CX5 have above average Consumer Report ratings in terms of reliability and safety equipment and the drivetrain is designed with an old school automatic transmission as opposed to the through away CVT in use by other manufacturers. More

by LARRYCRESSE1 Verified Customer Verified Customer

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Good experience overall, lucas was a pleasure to deal with. Like the no pressure to sell you unneeded extras. with. Like the no pressure to sell you unneeded extras. More

by Dave Verified Customer Verified Customer

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The Flood Mazda dealership in Wakefield has employees that are attentive to detail, knowledgeable and attentive to the customer’s needs. In addition, the building is very clean and comfortable for custom that are attentive to detail, knowledgeable and attentive to the customer’s needs. In addition, the building is very clean and comfortable for customers. More

by joannsilva40 Verified Customer Verified Customer

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So pleased with the service and zero pressure approach at Flood Auto. Talking with Lucas about the vehicle felt effortless. It helps that he actually drives the model I was interested in. I never felt fo at Flood Auto. Talking with Lucas about the vehicle felt effortless. It helps that he actually drives the model I was interested in. I never felt for a moment that he was disinterested. Made me feel like I was the only person he had any interest in dealing with up to the moment I drove off in my New CX-50. If you want to buy a new car and feel like you're having a conversation with family or friends. I recommend asking for Lucas. More

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Even though the dealership currently did not have an MX-5 with the options that we desired, my wife and I were impressed with the professionalism and helpfulness that Sales & Leasing Consultant Lucas Segura with the options that we desired, my wife and I were impressed with the professionalism and helpfulness that Sales & Leasing Consultant Lucas Segura exhibited during our visit. More

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My first Mazda and I couldn't be happier with both the vehicle and dealership! I have not had such a fantastic buying experience since working directly with Paul Bailey many years ago. Thank you for conti vehicle and dealership! I have not had such a fantastic buying experience since working directly with Paul Bailey many years ago. Thank you for continuing his quality of customer service! More

by JWHITE227 Verified Customer Verified Customer

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I have had only good experience with both the personnel and product from flood Mazda. and product from flood Mazda. More

by CRMESSIER Verified Customer Verified Customer

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I used the "buy online" option from the dealer's website. After submitting the form, I was contacted by Jason via phone to discuss the available stock. Jason also works quickly through texting, if you prefer After submitting the form, I was contacted by Jason via phone to discuss the available stock. Jason also works quickly through texting, if you prefer. I selected a vehicle and submitted all necessary information and authorizations via email. My actual time at the dealership was about an hour, including signing the paperwork and picking up the vehicle. All quoted numbers were unchanged; in fact, I ultimately paid a bit less than I agreed to. I worked with Lucas, who was helpful and provided answers to my questions, and an overview of Flood's included service bonuses. Everyone was personable and professional—s-tier soft skills. When I returned to have the permanent plates put on, they had no issue when I asked not to add the dealer plate frame, since I'd been stopped for having one previously. (Thanks, cops.) 10/10, would recommend. More

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Decided to get some new tires and the appearance kit installed on my 2025 Mazda 3 Turbo Premium Plus. The attention to detail was incredible and I’m still blown away at the professionalism. If you live installed on my 2025 Mazda 3 Turbo Premium Plus. The attention to detail was incredible and I’m still blown away at the professionalism. If you live in the New England area, this is the best Mazda dealer for both sales and service! More

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