Lucia Chavez Lopez
Lucia Chavez Lopez at Manly Honda

Lucia Chavez Lopez | Page 12

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.6
219 Reviews
4.6

219 Reviews

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219 Reviews of Lucia Chavez Lopez

June 03, 2023

Dealership Rating
Employee Rating

I experienced amazing service in a facility that was clean as a whistle with friendly professionals making my concerns their top priority. The prices are fair and competitive with knowledgable mechanics More

by KINGWELDER357
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

June 02, 2023

Dealership Rating
Employee Rating

Thank you to Lucia Lopez she is a very good service advisory. She is 100% recommended I absolutely come back to her as a service advisory More

by josuelopez580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Pardue

June 02, 2023

Dealership Rating
Employee Rating

Always very helpful, great customer service. Every time we go to buy a car, they make it so easy for us. Thank you More

by BEEE1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Sambad, Sean Lumibao, Tom Henschel , Paul Remollino, Ben Steinberg

June 02, 2023

Dealership Rating
Employee Rating

Excellent customer service, staff are all friendly and approachable, the place are clean , bathroom are clean, and fast service. More

by GRPONCE143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 01, 2023

Dealership Rating
Employee Rating

Took me in early Called when ready Paul was busy, a greeter took care of me right away! More

by N61640
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Remollino

May 28, 2023

Dealership Rating
Employee Rating

Jose Rocha is very knowledgeable and is very helpful at explaining what they are doing to my car More

by Riichard1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr

May 30, 2023

Manly Honda responded

Riichard1, Thank you for being the best part of Manly Honda. We value you and your business and look forward to your next service visit! Best, Your Manly Honda Service Team

May 22, 2023

Dealership Rating
Employee Rating

Lucy was a wonderful maintenance advisor and was more than helpful. I also appreciate the mechanics for their work and am pleased with the outcome. Everything was completed as promised. I will be returni More

by JEREMY.LANIER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 21, 2023

Dealership Rating
Employee Rating

I had made an appointment for a simple accessory installation service while I waited, but when I arrived, they told me I would have to leave the vehicle for 4 hours. I ended up just taking the part More

by bcoppel1
Recommend Dealer
Yes
May 22, 2023

Manly Honda responded

Good morning bcoppel1, Thank you for the business and for choosing Manly Honda; we appreciate you. We apologize for not setting the proper expectations when scheduling a service check-in. Your time is valuable. We have conducted department training to ensure this experience is not duplicated. We hope to see you again for your Honda needs. Until next time, Your Manly Honda Service Team

May 20, 2023

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Employee Rating

I went in for an oil change & came out $650 poorer: 3 fluids plus the oil change. Won't go back! More

by LYNNACHRISTY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
May 23, 2023

Manly Honda responded

LYNNACHRISTY, First of all, thank you for choosing Manly Honda. We value you and your business! My name is Jose Rocha, the Customer Service Experience Manager. Can you please help me find your Manly Honda Service profile? Can I get your phone number or six-digit work order number to reference your service visit? I can be reached directly at 707-535-1163 and or jrocha@manlyauto.com Best, Your Manly HOnda SErvice TEam!

May 19, 2023

Dealership Rating
Employee Rating

They made me feel confident in their service and comfortable with their ability to take care of me and my vehicle More

by MALOVE1950
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Katie Pardue

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