Lucia Chavez Lopez
Lucia Chavez Lopez at Manly Honda

Lucia Chavez Lopez | Page 16

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.6
226 Reviews
4.6

226 Reviews

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226 Reviews of Lucia Chavez Lopez

February 25, 2023

Dealership Rating
Employee Rating

Lucy was a delight to work with me. She is very friendly and professional. Easy to talk too and with an infectious smile. More

by TYPINGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The gal at the rental car place was very nice

February 19, 2023

Dealership Rating
Employee Rating

Great customer service, fast and friendly. Very easy to book appointment and access to service. More

by Marisol.Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby, Mario Vazquez

February 18, 2023

Dealership Rating
Employee Rating

Everything was great from Scotty in sales that always helps out when available to Lucia in service. Always a positive experience! More

by Ian Stalberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Hess

February 10, 2023

Dealership Rating
Employee Rating

Only there for an oil change and tire rotation. But service was friendly and fairly prompt. Will be back. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2023

Dealership Rating
Employee Rating

Very good service. Customer representative are very friendly and they give information that you need. Service Drive manager Lucy and Jose are very helpful, friendly and More

by MILANTIWARI42
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr

Feb 09, 2023

Manly Honda responded

MILANTIWARI42, We appreciate you and your business! Thank you for taking the time and sharing your most recent service experience. Have an excellent rest of the week and until next time. Your Manly Honda Team!

February 06, 2023

Dealership Rating
Employee Rating

Have worked twice with Dave at Manly Service Center, very much appreciate his attention to detail and his honesty. He builds high trust with customers through great communication and transparency. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby

February 02, 2023

Dealership Rating
Employee Rating

Brought my truck in January 12, for two recall items. After having truck overnight I was told that the wiring harness for review camera needs to be approved by district manager and the time frame could b More

by stillwater7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby

Feb 02, 2023

Manly Honda responded

Hi Jim, Apologies for the delay; we always strive to provide our guests with a five-star experience, and we did not. I have resubmitted the Honda of America authorization request and hope to have an answer by the end of this week. Once approved, I will call you and schedule the $0 cost repair and provide a no-cost rental if needed. I can be reached at 707.535.1163 or by email: jrocha@manlyauto.com Kind Regards, Jose Rocha Your Manly Honda Service Team

February 01, 2023

Dealership Rating
Employee Rating

Service was completed on time and my car was washed. Staff was very friendly and waiting area was relaxing. More

by Jpljpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2023

Dealership Rating
Employee Rating

Everyone is always so friendly and helpful. I appreciate everyone here and I am always happy after my service. More

by JACQUELINEREBOLLAR10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Mendez, Jose Rocha Jr, Zach Roberts, Shyla Saxton , Dave Ashby, John Ellsworth, Donna Henderson, Maria Vasquez, Mario Vazquez

January 23, 2023

Dealership Rating
Employee Rating

Marcela is very pleasant and great to work with. Abraham was the same. He helped us out while Marcela was busy helping another customer. Finished the deal with Marcela as planned. Edgar in financ More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Medina , Abraham Contreras, Marcela Contreras

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