Lucia Chavez Lopez
Lucia Chavez Lopez at Manly Honda

Lucia Chavez Lopez | Page 16

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.6
229 Reviews
4.6

229 Reviews

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229 Reviews of Lucia Chavez Lopez

March 04, 2023

Dealership Rating
Employee Rating

Cool place with cool friendly people. Fast and on time. Would go again for sure. More

by ld_stphns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2023

Dealership Rating
Employee Rating

Very pleasant and helpful people in the service department very pleased with the way I was treated like family I would certainly recommend manly honda to my friends and family thanks again for all More

by EJWALKER963
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 27, 2023

Dealership Rating
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Rep Lucia was very helpful. Very nice and took the time to answer all of my questions. Thanks!! More

by kylekomadina
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 25, 2023

Dealership Rating
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Lucy was a delight to work with me. She is very friendly and professional. Easy to talk too and with an infectious smile. More

by TYPINGIRL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The gal at the rental car place was very nice

February 19, 2023

Dealership Rating
Employee Rating

Great customer service, fast and friendly. Very easy to book appointment and access to service. More

by Marisol.Rodriguez
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby, Mario Vazquez

February 18, 2023

Dealership Rating
Employee Rating

Everything was great from Scotty in sales that always helps out when available to Lucia in service. Always a positive experience! More

by Ian Stalberg
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Hess

February 10, 2023

Dealership Rating
Employee Rating

Only there for an oil change and tire rotation. But service was friendly and fairly prompt. Will be back. More

by Rudy
Service Price Transparency
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Recommend Dealer
Yes

February 09, 2023

Dealership Rating
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Very good service. Customer representative are very friendly and they give information that you need. Service Drive manager Lucy and Jose are very helpful, friendly and More

by MILANTIWARI42
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr

Feb 09, 2023

Manly Honda responded

MILANTIWARI42, We appreciate you and your business! Thank you for taking the time and sharing your most recent service experience. Have an excellent rest of the week and until next time. Your Manly Honda Team!

February 06, 2023

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Employee Rating

Have worked twice with Dave at Manly Service Center, very much appreciate his attention to detail and his honesty. He builds high trust with customers through great communication and transparency. More

by Kris
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby

February 02, 2023

Dealership Rating
Employee Rating

Brought my truck in January 12, for two recall items. After having truck overnight I was told that the wiring harness for review camera needs to be approved by district manager and the time frame could b More

by stillwater7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby

Feb 02, 2023

Manly Honda responded

Hi Jim, Apologies for the delay; we always strive to provide our guests with a five-star experience, and we did not. I have resubmitted the Honda of America authorization request and hope to have an answer by the end of this week. Once approved, I will call you and schedule the $0 cost repair and provide a no-cost rental if needed. I can be reached at 707.535.1163 or by email: jrocha@manlyauto.com Kind Regards, Jose Rocha Your Manly Honda Service Team

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