174 Reviews
Write a Review174 Reviews of Lucia Chavez Lopez
September 21, 2022
There are a couple of things that have changed over the years that I have been coming to Manly Honda that have affected my scoring being lower. Most of it has to do with how the customer is greeted. It use years that I have been coming to Manly Honda that have affected my scoring being lower. Most of it has to do with how the customer is greeted. It use to be that the customer would wait by their car and the service rep would come to you. Now the customer gets out and stands by the 6 or so service rep stations to be waited on. Then it is willy nilly from there. More
September 18, 2022
Very friendly staff, convenient to get an appointment, they sent a coupon just a few weeks before I needed the service so that saved $40. Wish the free car wash had been working. they sent a coupon just a few weeks before I needed the service so that saved $40. Wish the free car wash had been working. More
September 16, 2022
The young woman who helped us was lovely. She had a great personality and was personable. There were a few mistakes made and she corrected them quickly and was very apologetic about error, wh She had a great personality and was personable. There were a few mistakes made and she corrected them quickly and was very apologetic about error, which was not her fault. Overall, our experience was as to be expected, great. I always enjoy coming in to Honda. The people are happy and they take good care of my vehicle. More
Other Employees Tagged: Jose Rocha Jr , Lori Comini, Jennifer Crouch
September 15, 2022
Always a good experience with Manly Honda. Best dealership around Santa Rosa. All my cars are maintained there. Best dealership around Santa Rosa. All my cars are maintained there. More
Other Employees Tagged: Jose Rocha Jr, Shyla Saxton
September 14, 2022
Best service, family like environment,this is my 3rd car purchased in 4 years always strive to get me best prices and best apr they have a customer for life with me purchased in 4 years always strive to get me best prices and best apr they have a customer for life with me More
Other Employees Tagged: Hugo Mendez, LUIS HERNANDEZ, Julie Costa, Maria Vasquez , Tom Henschel, Miguel Lopez, Steve McKerracher, Lily Medina, Mario Vazquez
September 14, 2022
Very good service, speedy and friendly. I was pleased that they washed my car too, it's a 2003....old but they treated it just like the newer Hondas. I appreciate that. I was pleased that they washed my car too, it's a 2003....old but they treated it just like the newer Hondas. I appreciate that. More
September 14, 2022
The service is fine. Young lady who helped me was very nice. I brought my car for service and i also wanted to address a problem with my car. The grill was starting to sa Young lady who helped me was very nice. I brought my car for service and i also wanted to address a problem with my car. The grill was starting to sag on my 2021 civic. She took pictures and it was sent to managment for review they couldnt help me but said i must of hit something (i would know if i hit something especially on a newer car) and there was nothing they could do (apprently newer civic hatchbacks have this problem, bad design). I just felt like they wouldnt help me unless i threw a fit. They have good service but little compassion. More
Other Employees Tagged: Adolfo Salazar, Miguel Brito, Tim Dang, Curt Miller, LUIS HERNANDEZ , Cory McMurray
September 01, 2022
I've been to many dealerships and have had many different experiences at all of them, but none of them as amazing, professional, and friendly, as this one, Lucia has definitely gone above and beyond to provi experiences at all of them, but none of them as amazing, professional, and friendly, as this one, Lucia has definitely gone above and beyond to provide services and hassle-free service experience, from here on forward I'm definitely coming here. Thank you Lucia and thank you Manly Honda! More
Other Employees Tagged: Jose Rocha Jr , Mario Vazquez