Lucia Chavez Lopez | Page 15

Amazing service from Dave and the service department as well as the car rental department! I appreciated the professionalism and the great communication. well as the car rental department! I appreciated the professionalism and the great communication. More

by matt.castillo.07 Verified Customer Verified Customer

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I have been very disappointed with the service of the actual mechanics. Brought my car in on an insurance claim they did the repairs but it took a long time. Drove away put about 45 miles on the car and actual mechanics. Brought my car in on an insurance claim they did the repairs but it took a long time. Drove away put about 45 miles on the car and all the problems came back. I have had to bring the car back in and have been told that the part that was needed originally is back ordered at the factory and my car will be there for almost a month. That tells me that the original part that was supposed to be replaced for the repair was never done. If it takes almost a month to get it from back order then they never replace the original broken part. I'm sad that whatever they did was subpar and that I had to bring my car back. I am sad that my car is stuck there for almost a month. However, the service staff and rental car staff are exceptional. They have done nothing but try to help. It's the back service department of supposedly skilled mechanics that are taking shortcuts that bother me. More

by HHINCORP Verified Customer Verified Customer

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jose was unbelievably helpful and kind while my 2015 fit was getting a warranty covered part replacement. he went above and beyond to advocate for me with honda when another issue arose. exceptional service was getting a warranty covered part replacement. he went above and beyond to advocate for me with honda when another issue arose. exceptional service! More

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Lucy was great. I’m frustrated that your techs can’t fix my navigation system. It was supposed to be fixed in August. Nope! And no one gives a hoot! Your servic I’m frustrated that your techs can’t fix my navigation system. It was supposed to be fixed in August. Nope! And no one gives a hoot! Your service department, your dealership, nor Honda as a company, no one! More

by BBORBE Verified Customer Verified Customer

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Always have a wonderful experience with Lucy Lopez, very knowledgeable and professional and very courteous! knowledgeable and professional and very courteous! More

by JOSE.SANTOS96 Verified Customer Verified Customer

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The service was really good and definitely will recommend to anyone in need of service! to anyone in need of service! More

by Armando Mora Verified Customer Verified Customer

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The representatives are always smiling and ready to help. Everyone makes my visit nice and comfortable. Everyone makes my visit nice and comfortable. More

by Raj P Verified Customer Verified Customer

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Cool place with cool friendly people. Fast and on time. Would go again for sure. Fast and on time. Would go again for sure. More

by ld_stphns Verified Customer Verified Customer

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Very pleasant and helpful people in the service department very pleased with the way I was treated like family I would certainly recommend manly honda to my friends and family thanks again for all department very pleased with the way I was treated like family I would certainly recommend manly honda to my friends and family thanks again for all your help More

by EJWALKER963 Verified Customer Verified Customer

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Rep Lucia was very helpful. Very nice and took the time to answer all of my questions. Thanks!! Very nice and took the time to answer all of my questions. Thanks!! More

by kylekomadina Verified Customer Verified Customer

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