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Lucia Chavez Lopez
226 Reviews
226 Reviews
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226 Reviews of Lucia Chavez Lopez
Verified Customer
January 14, 2023
Very nice and friendly staff. Also very attentive and involved. I would use the service again. Also very attentive and involved. I would use the service again. More
by mikebwilder
Other Employees Tagged: Hugo Mendez, Ted Krupinsky , Dave Ashby, Lori Comini, Brian Dorsey, John Ellsworth, Donna Henderson, Jeanette Medrano, Iman Nielson
January 11, 2023
Good service, fast service, nice experience, will come back for another car to buy next time back for another car to buy next time More
by K_SJP
Other Employees Tagged: Hugo Mendez, Ted Krupinsky , Dave Ashby, Lori Comini, Brian Dorsey, John Ellsworth, Donna Henderson, Jeanette Medrano, Iman Nielson
January 08, 2023
Great dealership great location easy to enter and exit and everything looks clean and Everyone at the counters ask you if you need help. For my next visit I would like to try your waiting room and have so and everything looks clean and Everyone at the counters ask you if you need help. For my next visit I would like to try your waiting room and have some coffee just to see how is our waiting there. More
by josuelopez580
Other Employees Tagged: Dave Ashby
January 06, 2023
Service was prompt and efficient. The service coordinator was friendly and well informed. The waiting area was comfortable and quiet. My car was finished much quicker than I expect The service coordinator was friendly and well informed. The waiting area was comfortable and quiet. My car was finished much quicker than I expected. More
by FREDSCIFI
December 28, 2022
Extremely professional staff. Accurate with time line for service and adviser does a great job of explaining service needed and diagnostic summary. Accurate with time line for service and adviser does a great job of explaining service needed and diagnostic summary. More
by ZACHARYOBEDIN
December 26, 2022
I'm getting mixed results in my visits. Most lately, I brought my Civic in for an oil change and replacement of six dashboard bulbs. After more than two hours, Lucia told me that the bulb Most lately, I brought my Civic in for an oil change and replacement of six dashboard bulbs. After more than two hours, Lucia told me that the bulbs could not be replaced without removing the heater from behind the dash, and that it would take a lot of time and money to get it fixed. I didn't know if she was correct, and so I did not authorize the work. I wish she had told me earlier so that I wouldn't be assuming the work was in progress. In an earlier visit, I asked the service rep to fix the door on the change compartment on the very left side of the dash. She forgot to write it down. When I went to pay, I learned that the work had not been done. I'm pleased that some of your veteran service people have returned or are still there but have changed departments. Bill Robertson in Parts delivers excellent customer service and always has. Dave Ashby has returned, and there's nobody better at explaining exactly what work is required during a service call, and then getting it done right and on time. He is a font of knowledge. I've worked with Ted Krupinsky on many occasions, and he's another rep who's at the top of his game. On one of my recent visits I worked with Mario Vaszuez, and he was so attentive to details, getting the work done, and getting me out the door. More
by Honda Hybrid Guy
Other Employees Tagged: Ted Krupinsky , Dave Ashby, Mario Vazquez
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