Lucia Chavez Lopez | Page 20

Whenever I go to do services like an oil change, the staff is very friendly. they make you feel like family, they give you the estimated time of how long they will last and they fulfill it staff is very friendly. they make you feel like family, they give you the estimated time of how long they will last and they fulfill it More

by NADIALAVAREZ Verified Customer Verified Customer

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One of the easiest transactions I ever had. The sales staff was amazing and there was great communication. My only complaint is with the finance manager, Ben. Ben spoke down to me and actual The sales staff was amazing and there was great communication. My only complaint is with the finance manager, Ben. Ben spoke down to me and actually said, "Do you realize you have a $500,000 mortgage?" Well, duh!! I didn't know it was such a bad thing to own my house!!! But Nicole Marden was amazing and made up for every judgie thing Ben said/did. I would recommend Manly and Nicole to anyone and everyone!!!! Additionally, the two gentlemen who delivered my car were awesome and very friendly. Overall, great transaction. More

by SPORCACHOUN Verified Customer Verified Customer

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I have a Clarity plug in hybrid and explained that I rarely use the gas motor. Still was advised to get the 30 or 35k service (normal for gas-only powered vehicles). My car indicates what service is n rarely use the gas motor. Still was advised to get the 30 or 35k service (normal for gas-only powered vehicles). My car indicates what service is needed (in this case A01). The owners manual indicates what the different codes mean - including major services. I was told by the service manager that the car doesn’t really know what is needed (paraphrasing) but that my car wasn’t going to breakdown if I didn’t get the service (paraphrasing). Really? My car doesn’t know that it’s over 35k miles and that a major service is needed? Come on! I didn’t get the 35k service. Only A01 as indicated. This is the SECOND I've experienced the service person trying to over sell me expensive service. I know it’s not their fault and they are just following what the computer tells them. This needs to be addressed because it’s BS. The ONLY reason I take my car to the dealer is because this is a hybrid. Otherwise I wouldn’t. The service crew is very nice and not pushy but I don’t even what to have these discussions about hundreds of dollars of unnecessary service!!! PS I love my Clarity! It’s the best car I’ve ever owned. I hope that Honda continues with this model. More

by KLGIOV Verified Customer Verified Customer

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My service technician was very courteous and helpful. He explained the work done on my car very clearly. I had not been to this service agency before, but I will return. He explained the work done on my car very clearly. I had not been to this service agency before, but I will return. More

by KAYEWHIT01 Verified Customer Verified Customer

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I like how clean its inside and also the customer service we get when you get there! Really nice place to go get your service done! we get when you get there! Really nice place to go get your service done! More

by espinozaam11 Verified Customer Verified Customer

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G r e a t s e r v i c e e e e More

by REALES2000 Verified Customer Verified Customer

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everyone is courteous and professional in their dealings with customers. the option of either uber or lyft if one has to leave their car for servicing is very convenient. with customers. the option of either uber or lyft if one has to leave their car for servicing is very convenient. More

by PICKLES708 Verified Customer Verified Customer

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Great service, fast and easy. My service advisor kept me informed when my car is going to be ready. Exceptional Service My service advisor kept me informed when my car is going to be ready. Exceptional Service More

by paulsimonremollino Verified Customer Verified Customer

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Experience was great fast service and friendly staff that are there to help with my needs are there to help with my needs More

by SAMTIMMY50 Verified Customer Verified Customer

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I wish they had the parts in stock so could actually fix my car. But the people were great! I found that I could easily chat with my rep Lori Comini via email so that saved me loads of time. my car. But the people were great! I found that I could easily chat with my rep Lori Comini via email so that saved me loads of time. More

by THESPIRALMOM Verified Customer Verified Customer

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