Lucy Aguilar | Page 40

The service was prompt and efficient. Lucy did a great job explaining what was telling him what’s needed for next visit. Lucy did a great job explaining what was telling him what’s needed for next visit. More

by bsalesin Verified Customer Verified Customer

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After bringing my car in for service, I had rear brakes done. A few days later when I tried to use my e-brake, it wouldn’t work. Called and was told tech did not reset the actuator. They offered to pick done. A few days later when I tried to use my e-brake, it wouldn’t work. Called and was told tech did not reset the actuator. They offered to pick up my car, fix it and return it washed and filled with gas. I was happy they did valet, because I live 45 minutes away with no traffic. Car was returned the next day fixed, washed but no gas. This is the 2nd time we have had issues with tech not doing a good job. More

by HRZ Verified Customer Verified Customer

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Very focused service staff aiming to resolve key issues with customer satisfaction as primary goal. Lucy is knowledgeable, considerate, and made my first visit for my 2013 X5 diesel service a success. I with customer satisfaction as primary goal. Lucy is knowledgeable, considerate, and made my first visit for my 2013 X5 diesel service a success. I shall return ! More

by ERIKSANTONS Verified Customer Verified Customer

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Not a good experience as I received incorrect information regarding CPO transfer. Not a happy customer who planned on buying a BMW every couple of years for work fleet. Scott R. regarding CPO transfer. Not a happy customer who planned on buying a BMW every couple of years for work fleet. Scott R. More

by Scott R Verified Customer Verified Customer

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Everyone at BMW of Sarasota is very friendly and will always have an answer to your questions. always have an answer to your questions. More

by Bence Verified Customer Verified Customer

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The service team is excellent. They communicate clearly and provide a lot of details as the service is being performed They communicate clearly and provide a lot of details as the service is being performed More

by CAMILLIAM Verified Customer Verified Customer

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Appealing, I had a 7 am appointment. Doors opened at 7 and waited for a service writers assistance. All in all good Experince once we got started. Doors opened at 7 and waited for a service writers assistance. All in all good Experince once we got started. More

by RABRONGE Verified Customer Verified Customer

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Great mechanics and service advisors, great communication, efficient and diligent repair work. Very nice waiting area as well! communication, efficient and diligent repair work. Very nice waiting area as well! More

by JJSIGPI2 Verified Customer Verified Customer

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Very easy to schedule an appointment at my convenience. Lucy was my Service Coordinator and was very helpful in explaining all the services I could expect for my car. She was very pleasant and informative. Lucy was my Service Coordinator and was very helpful in explaining all the services I could expect for my car. She was very pleasant and informative. I would recommend this BMW Dealership to anyone. Was satisfied with thorough work done on my car. More

by JRWKIRBY Verified Customer Verified Customer

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Clean and organized. Prompt and courteous service. Knowledge personnel. Lucy is the best. Thanks for the wash Prompt and courteous service. Knowledge personnel. Lucy is the best. Thanks for the wash More

by hnee57 Verified Customer Verified Customer

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