Lucy Aguilar | Page 85

Lucy was excellent while managing several clients at the same time. She is a good communicator. BMW seems to schedule too many appointments at the same time. I came in at 8:20 for an oil change and waite same time. She is a good communicator. BMW seems to schedule too many appointments at the same time. I came in at 8:20 for an oil change and waited over an hour and a half. More

by LISABUZZO Verified Customer Verified Customer

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Always very helpful and nice, Lucy was my advisor and took care of me as she always does. Very happy over all with their service. took care of me as she always does. Very happy over all with their service. More

by DIEGODITTO Verified Customer Verified Customer

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Needed an oil change and vehicle check-up prior to upcoming travel. Easy to make an appointment, friendly greeting, prompt attention and service. Technician texted me a video to show his inspection upcoming travel. Easy to make an appointment, friendly greeting, prompt attention and service. Technician texted me a video to show his inspection of the underside of the vehicle. My service advisor, Lucy, was professional and attentive. More

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This is the only bmw service center I've been to that has ample seating and snacks and drinks readily available. It's the small details that count. ample seating and snacks and drinks readily available. It's the small details that count. More

by HEATHERMARTI Verified Customer Verified Customer

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Fast courteous and knowledgeable. Lucy was awesome. I will continue to go bmw Sarasota again. will continue to go bmw Sarasota again. More

by chzariv Verified Customer Verified Customer

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Our assistant Lucy did a great job. The technician with video of work is a nice addition. Good job. Will return again. All over 5 star and will recommend. video of work is a nice addition. Good job. Will return again. All over 5 star and will recommend. More

by SAMSTONE.19 Verified Customer Verified Customer

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Sarasota BMW goes above and beyond to service my vehicle and make everything perfect. Their customer service is also outstanding. Zachary and Kyle could not be better ambassadors for this service department and make everything perfect. Their customer service is also outstanding. Zachary and Kyle could not be better ambassadors for this service department. I would highly recommend them to anyone. Nancy Thame More

by sungirl339 Verified Customer Verified Customer

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Helpful staff putting forth extra effort needed to be up to the BMW brand standard of excellence. My experience here was nothing less than I expected. to the BMW brand standard of excellence. My experience here was nothing less than I expected. More

by jcgottschling Verified Customer Verified Customer

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They seem very devoted to pleasing the customer. My visit was to replace a tire that could not be repaired after 2600oled but this was not the fault of the service department. Just a bad tire choice by BMW. was to replace a tire that could not be repaired after 2600oled but this was not the fault of the service department. Just a bad tire choice by BMW. More

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The staff was friendly, and easy to deal with. Extremely down to earth. Top level service!!! down to earth. Top level service!!! More

by KENNARDGREG Verified Customer Verified Customer

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