Lucy Aguilar | Page 84

It was super easy to book the appt. Received a rental for the morning. Quick checkout. Great videos of car inspection. Super easy way to handle a recall situation. the morning. Quick checkout. Great videos of car inspection. Super easy way to handle a recall situation. More

by LAURENFEECHRISTENSEN Verified Customer Verified Customer

Report | Print

Service was so fast and professional. Lucy was very accommodating even paying for an Uber for me. I would definitely recommend. With the car wash I would appreciate it if the windows were cleaned as we accommodating even paying for an Uber for me. I would definitely recommend. With the car wash I would appreciate it if the windows were cleaned as well. More

by JEANCLEW Verified Customer Verified Customer

Report | Print

Good service. However, they never bring the car’s driver seat back to its original setting. Happens every time. If my Honda service department can do it, BMW should be able to do it too. seat back to its original setting. Happens every time. If my Honda service department can do it, BMW should be able to do it too. More

by hpowders Verified Customer Verified Customer

Report | Print

I love Sarasota BMW … their Service Dept (Brenton) and GM - Emilio are awesome! Our salesman Daniel left a lot to be desired … but the others picked up the pieces and made everything perfect! Highly recommen - Emilio are awesome! Our salesman Daniel left a lot to be desired … but the others picked up the pieces and made everything perfect! Highly recommend!! More

by Rob Davis Verified Customer Verified Customer

Report | Print

Great service and excellent experience. I like the video of my car being inspected so there are no hidden surprises. Great customer service and great techs to take care of your BM of my car being inspected so there are no hidden surprises. Great customer service and great techs to take care of your BM More

by Dwaynemiddleton33 Verified Customer Verified Customer

Report | Print

Good service, good personnel. As you may know the prices are high. They are willing to help and they do. I trust going there for my car maintenance or problems. are high. They are willing to help and they do. I trust going there for my car maintenance or problems. More

by MORELYSDIAZ.RASHID Verified Customer Verified Customer

Report | Print

Very inconsistent service and experience at this BMW. Last several times treated poorly , this time Was told i had to pay to air put in my tires ! Car under warranty still and told I had to pay to check Last several times treated poorly , this time Was told i had to pay to air put in my tires ! Car under warranty still and told I had to pay to check why i was having issues first then they would put it through warranty. I will bring my car to another BMW dealer . Also they gave me a cheap hertz rental last several times but the guys next to me got 7 series when I asked they said he was there earlier then me .. then as I was waiting for rental another guy came in a got a BMW instead of a hertz car . I guess at this dealers it’s who you know and don’t be a women More

Report | Print

Lucy in the Service department was a pleasure to work with. She kept me informed during the entire process when my vehicle was in for scheduled maintenance. Lucy and the service staff are very profession with. She kept me informed during the entire process when my vehicle was in for scheduled maintenance. Lucy and the service staff are very professional and knowledgeable. While there, the technicians did a full inspection and found some items needing attention. AND they did the repairs under the BMW extended warranty. More

by TOM.LAVALLEY Verified Customer Verified Customer

Report | Print

Very organized and well run. Comfortable waiting area with snacks. I appreciate video but it was difficult to hear/understand what the mechanic was saying. with snacks. I appreciate video but it was difficult to hear/understand what the mechanic was saying. More

by ben7bella Verified Customer Verified Customer

Report | Print

They made everything a very smooth and easy process. They were a friendly staff, very helpful. Would definitely recommend Bmw Sarasota for leasing a new car. were a friendly staff, very helpful. Would definitely recommend Bmw Sarasota for leasing a new car. More

by JORDANASLINKOSKY Verified Customer Verified Customer

Report | Print