Lucy Aguilar | Page 87

Service rep, Lucy, is on the ball. Comfy wait room. Efficient and on time per scheduled appt. convenient location. Overall very happy with experience with dealership service department Efficient and on time per scheduled appt. convenient location. Overall very happy with experience with dealership service department More

by DONNA.LEE1 Verified Customer Verified Customer

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I was very impressed with the cleanliness and openness in the waiting room. There were a large variety of drinks in the fridge and snacks while waiting for your car to be serviced. I was especially impre the waiting room. There were a large variety of drinks in the fridge and snacks while waiting for your car to be serviced. I was especially impressed and appreciated the video by the tech Ian who inspected the under carriage of my BMW. More

by CUPPNGUYEN Verified Customer Verified Customer

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Great service all around. Very Professional Lucy and Eric addressed all of my concerns and I will be back as needed. I am content ty addressed all of my concerns and I will be back as needed. I am content ty More

by DAVID.ZULLIN Verified Customer Verified Customer

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Great service advisor. Slight delay, but they gave me a loaner and it worked out. I wish we could have taken care of it while we waited, but they didn’t have brake pads in stock. loaner and it worked out. I wish we could have taken care of it while we waited, but they didn’t have brake pads in stock. More

by grant.d.nielsen Verified Customer Verified Customer

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Quick and easy. They did a great inspection and detailed what was needed to be replaced with a video inspection. Thanks again for the quick service. what was needed to be replaced with a video inspection. Thanks again for the quick service. More

by URIELQUILES Verified Customer Verified Customer

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Service was pretty slow - took 2 hours for an oil service and wash. This dealer always comes up with a costly list of work they recommend. This time the estimate was $2,300 for a gasket and an o-ring. and wash. This dealer always comes up with a costly list of work they recommend. This time the estimate was $2,300 for a gasket and an o-ring. More

by tjonesy0 Verified Customer Verified Customer

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Submitted this form several days agoLucy was fantastic Submitted this form several days ago Lucy was fantastic under very stressful situations. She’s a true asset to your company....and always very profes Submitted this form several days ago Lucy was fantastic under very stressful situations. She’s a true asset to your company....and always very professional. More

by HBROOKNER Verified Customer Verified Customer

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Did what they said they would do. Communications were clear and accurate. Got a post visit video with comments by the tech. Very satisfactory visit clear and accurate. Got a post visit video with comments by the tech. Very satisfactory visit More

by gfmills53 Verified Customer Verified Customer

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Service was performed in a timely manner. Estimate for repairs was a little pricey. Coming from a dealership that was to be excpected. I will definitely return . Lucy was great to work with repairs was a little pricey. Coming from a dealership that was to be excpected. I will definitely return . Lucy was great to work with More

by scwair74 Verified Customer Verified Customer

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Lucy is the best! Always helpful and makes sure I leave the dealer with all issues resolved. Keep up the good work! Thank You, Esther the dealer with all issues resolved. Keep up the good work! Thank You, Esther More

by Marie Verified Customer Verified Customer

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