Lucy Yun | Page 5

Andy was super cool and easy to work with. He definitely helped me find my dream car! He made everything such a smooth and easy experience. Thank you so much ! helped me find my dream car! He made everything such a smooth and easy experience. Thank you so much ! More

Helpful 0

Report | Print

I was interested in one of their loaner cars and contacted Lucy Yun. She responded to my inquiry next day and we were able to talk over the phone. After the conversation, I tried to reach out to h contacted Lucy Yun. She responded to my inquiry next day and we were able to talk over the phone. After the conversation, I tried to reach out to her again to ask a few more questions via email, text, and phone, but she was out of contact. The whole process of buying a used car was pretty exhausting, and I ended up purchasing a new Mercedes from another dealership. She got back to me after a week all of the sudden and told me that the dealership couldn't offer a discount. More

Helpful 0

Report | Print

My experience with Andy Ji was wonderful. I had some issues and Andy and his associates made my purchase smooth. The team at Owens Mills Mercedes are great issues and Andy and his associates made my purchase smooth. The team at Owens Mills Mercedes are great More

Helpful 0

Report | Print

Andy promised me that he would follow up with me when the car was available. He contacted me and we got the deal done. Thanks car was available. He contacted me and we got the deal done. Thanks More

Helpful 0

Report | Print

Very professional service, they exceeded my expectations and did everything possible to get me the vehicle with the features I wanted. I will be happy to recommend my friends and family. and did everything possible to get me the vehicle with the features I wanted. I will be happy to recommend my friends and family. More

Helpful 0

Report | Print

I had a wonderful experience purchasing a used vehicle I had a wonderful experience purchasing a used vehicle at Mercedes-Benz of Owings Mills. The process was stress free and pleasant. Lucy was very thor I had a wonderful experience purchasing a used vehicle at Mercedes-Benz of Owings Mills. The process was stress free and pleasant. Lucy was very thorough and knowledgeable. She was able to put me in a vehicle that suited my needs. Her conversations did not feel "forced" it felt like I was speaking with a friend. Lucy is amazingly awesome! More

Helpful 0

Report | Print

Lucy and the dealership provided us timely communication without pressing too hard throughout the entire buying process. We were able to arrive, test drive, and purchase in 45 minutes. Lucy’s professionalis without pressing too hard throughout the entire buying process. We were able to arrive, test drive, and purchase in 45 minutes. Lucy’s professionalism was the reason for this - easiest car purchase we have made. The thoughtful personal gifts were a great touch as well. More

Helpful 0

Report | Print

Lucy is a great salesperson at finding the exact vehicle you want! She doesn’t stop looking. She is honest, persistent, knowledgable, and very friendly! you want! She doesn’t stop looking. She is honest, persistent, knowledgable, and very friendly! More

Helpful 0

Report | Print

Lucy was a pleasure to deal with. She made the car buying process enjoyable and made sure a few minor cosmetic issues were corrected to our satisfaction. I would highly recommend dealing with Lucy. process enjoyable and made sure a few minor cosmetic issues were corrected to our satisfaction. I would highly recommend dealing with Lucy. More

Helpful 0

Report | Print

Awesome Customer Service very Polite and Friendly...I Had A Awesome Experience..I would Definitely Recommend Lucy As A Sales Assistant.. Got Exactly What I wanted... I Love My New Truck A Awesome Experience..I would Definitely Recommend Lucy As A Sales Assistant.. Got Exactly What I wanted... I Love My New Truck More

Helpful 0

Report | Print