Lucy Yun | Page 5

I highly recommend Lucy at Mercedes Benz of Owings Mills. Lucy helped me throughout the entire buying process. She so kind, patient and was ready to answer all my questions with great knowledge. Lucy helped me throughout the entire buying process. She so kind, patient and was ready to answer all my questions with great knowledge. More

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Lucy was amazing with customer service and created a seamless and easy experience I will definitely look for her for my next purchase. seamless and easy experience I will definitely look for her for my next purchase. More

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Lucy has been amazing to work with and did everything in her power to help me obtain just the car I wanted. I highly recommend working with her! her power to help me obtain just the car I wanted. I highly recommend working with her! More

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This dealership was amazing! They went above and beyond for me & my new purchase! Lucy helped make my process so fast and easy!! Thank you so much!! for me & my new purchase! Lucy helped make my process so fast and easy!! Thank you so much!! More

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I live in California and bought this car without actually seeing it. Lucy Yun was my sales representative and she did a wonderful job examining the car and showing me everything I needed to see. The transa seeing it. Lucy Yun was my sales representative and she did a wonderful job examining the car and showing me everything I needed to see. The transaction was smooth and professional. I arranged for the car to be shipped and it arrived in about 5 days. The car is exceptional, just like they represented it. All the necessary paperwork came to me and I was able to quickly transfer title and license it in California. I am very happy with the car and this dealership, especially with Lucy, who followed up and kept me informed throughout the sales process. More

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I am extremely pleased with this dealership.I had a wonderful experience. My salesperson, Lucy Yun was absolutely amazing. She was very professional and what a wonderful personality. She made the buyin wonderful experience. My salesperson, Lucy Yun was absolutely amazing. She was very professional and what a wonderful personality. She made the buying experience very comfortable. I highly recommend this dealership. More

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Andy customer service was out of this world, definitely made me feel comfortable throughout the entire process & I got what I wanted :) I am very happy made me feel comfortable throughout the entire process & I got what I wanted :) I am very happy More

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Andy was super cool and easy to work with. He definitely helped me find my dream car! He made everything such a smooth and easy experience. Thank you so much ! helped me find my dream car! He made everything such a smooth and easy experience. Thank you so much ! More

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I am 54 years old, have purchased several vehicles in my time and never experienced the level of outstanding customer service that I experienced at this location. Our sales person, Lucy Yun, provide impecc time and never experienced the level of outstanding customer service that I experienced at this location. Our sales person, Lucy Yun, provide impeccable customer that we came back the next day and purchased an additional vehicle. We left the dealership feeling like we matter as a person and not as a dollar sign. Me and my husband talked about the customer services and we were very impressed and satisfied and happy with our purchase. We just wanted to let you know about Ms. Yun and how she should be recognized for her outstanding customer service. More

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I was interested in one of their loaner cars and contacted Lucy Yun. She responded to my inquiry next day and we were able to talk over the phone. After the conversation, I tried to reach out to h contacted Lucy Yun. She responded to my inquiry next day and we were able to talk over the phone. After the conversation, I tried to reach out to her again to ask a few more questions via email, text, and phone, but she was out of contact. The whole process of buying a used car was pretty exhausting, and I ended up purchasing a new Mercedes from another dealership. She got back to me after a week all of the sudden and told me that the dealership couldn't offer a discount. More

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